141 comments found.
Hi, I really need my voting page to look like this. This is the whole reason I bought this theme. Will you help me? Chris.
http://thirtysixzeromedia.com/wp-content/uploads/2018/04/Submit_Vote_Theme_Stall.pngPlease email here https://themeforest.net/user/support_themestall#contact , our developer will help you about this matter.
Thanks
I have repeatedly asked your developer about:
http://thirtysixzeromedia.com/wp-content/uploads/2018/04/Screen-Shot-2018-04-09-at-18.16.28.png – nothing was done.and the hamburger menu has not been fixed.
Hi, your site URL is not working, please check again send us, our developer will help you about this matter.
Thanks
www.irishcurryawards.com/wp-admin username: irishcurry ps: jomilarushonali
I have checked and rechecked and throughly checked. This is all the info you need to make the adjustment to the hamburger menu. Can I just mention that this is not a customisation this is a bug. This is me putting the dark theme onto the site and it not functioning the way it was sold. May I also add that I added the custom CSS but the menu is now not centred inside its border. the developer should have permission. I don’t understand what is so difficult. I request you contact the developer as I have emailed him and let him know that these are the correct log in details. Please delete the user access info from this feed.
Chris Kelly 3 Piney Park Malone Road Belfast BT9 5QU chrisjohnkelly@icloud.comHi, please check your email, our developer set up your menu.
Thanks
Hi, our developer tried to add some css for your menu in admin panel, but not getting permission. Please add this css in your theme’s css file.
.collapse-button, .collapse-button:hover { background: #fff; border-color: #fff; }
.collapse-button { width: 26px; }
Hope your problem will be solved.
If you mean this it has resulted in this … http://thirtysixzeromedia.com/wp-content/uploads/2018/04/IMG_044D25760018-1.jpeg
Our developer worked on your site but some how you may removed that css, please check again your email, our developer replied you and fixed your issue.
Thanks
Can I change the form options for “Submit a Site” i.e. remove Colours and Software Options? Also, Can I amend the “Submit Site” text in the header? Thanks, Chris
Hi, please email here https://themeforest.net/user/support_themestall#contact , our developer will check and help you to change this text.
Thanks
Hi,
The theme options are reset when i confugure a plugin that i buy on code canyon (header, footer options,...) . Can you help me ?
Thanks
Hi, please email here https://themeforest.net/user/support_themestall#contact , our developer will check it for you.
Note: Your support license has been expired. Please renew it for getting support.
Thanks
Hi,
I’ve just bought Awards and its seem to be the exact theme I need but do you have
1. Tutorials in the form of Documentation 2. Tutorial Videos 3. Access to a forum to see answers to queries that others have posted
I need a system where restaurateurs pay a small fee & subscribe to the website to nominate their restaurant.
And a non paying public member can vote
Many Thanks,
Chris Kelly
Hi, thanks for purchasing Awards.
Please download all files from ThemeForest download link and extract the main-files.zip folder, you will get documentation of our theme.
If you need any kind of support please email here https://themeforest.net/user/support_themestall#contact , our developers will give you answers.
Thanks
excellent, thanks
You are welcome.
I noticed the shortcodes for the login and register are not included with the theme, please advise so I can actually use the theme.
Hi, thanks for purchasing Awards.
We have used WooCOmmerce login and register option for login/register functionality. If you cannot set please email here https://themeforest.net/user/support_themestall#contact , our developer will help you to set it.
Thanks
Hi, have you seen my last email? Thanks.
Hi, please check your email.
Thanks
Hello @support_themestall,
I have sent last email 4 days ago. have not get reply still. I am waiting for your reply.
Thanks.
Hi, please check your email, we replayed.
Thanks
Hi, Here add comment is necessary for after every time sent email for inform you. Your support time is slow. 14 days is gone after purchase theme. though, I can not setup site. It is sad to me. I will expect fast support. Hope, you are understand us. Thanks.
Hi, please check your email, our developer fixed your issues.
Thanks
Hi, Thanks for reply. I have sent again email. hope, get back soon. Thanks.
I just noticed on the dark theme that the different colors for the nominees don’t work: http://theme-stall.com/awards/demos/dark/nominee/aiga-design-2/. They just show up as white bars instead of the right colors like they do on the normal site. How do you fix this?
Hi, please check your email and provide your site URL and admin access, our developer will check and give you solution.
Thanks
I already sent the details. I will send again.
I fixed this one. The demo data for the Dark theme has all the site colors set to #fff so all the colors displayed as white. I corrected it manually but you can probably fix your demo Dark data for your next release. Thanks!
Hi themestall,
i’m web developer (Both Wordpress and Frontend) having experience of 7+ years – I have done lots of projects for themeforest – if you need an developer please mail me at themezane@outlook.com
” I’m sorry if this comment distrubs you “
Hi themezane,
Thank you for communicating us, we are happy to hear you, if we need we will contact you.
Thanks
Thank you very much for your response
How do you get Google fonts to work? Under Typography Options > Google Fonts -> Add Google Font. The menu says “- Choose One—” but there’s nothing to choose from.
Hi, thanks for purchasing Awards.
Maybe there is a issue of google API key setup, please provide your site URL and admin access here https://themeforest.net/user/support_themestall#contact , our developer will help you to set it.
Thanks
Thanks. I sent an email immediately after this reply but still haven’t heard back yet. Can you check the problem and let me know which file the API key is in? I can set a new one myself.
I waited over a day with no reply so I dug further myself and found the API key. It’s not in your theme files but in one of the plugins for the theme that you require. I replaced it with my own API and now it works. No need to check this anymore.
Please look below at my other comment for another problem with your theme. The “site colors” on the nominee page do not work for the Dark style theme. The site colors show up as white instead of the colors selected. It works for the normal theme by not for the Dark style. Please check and provide a fix. Thank you.
Hi, please check your email and provide your site URL and admin access, our developer will check and give you solution.
Thanks
Hello! Pre-sales question. 1) Is it possible to sort items by rating (highest rated first) 2) How does the voting system exactly work? I can see there are different parameters like design, usabilty etc available for each project, but I can only vote on the whole project (just one Like button). Thank you!
Hi, thanks for your interest.
1. Currently sort by rating is now possible, you can edit theme files for this functionality.
2. Voting count by cookie and logged in users number. And voting is only one button( heart icon ), others are tags and features.
Thanks
Hello,
I have sent email 2 days ago. but, have not get reply yet.
I was been Contacted you 9 months ago with some of query for awards theme. but, I was busy some of other work. So, I had not start work with awards. but, Finally, I has been purchased awards theme. and Start work in Localhost. https://themeforest.net/item/awards-css-gallery-nominees-website-showcase-responsive-wordpress-theme/19136623/comments?page=2#comment_166525341. How can I set Nominees page as Home page? Here, I want to set Nominnes site in homepage with pagination. I want this page as home page – http://theme-stall.com/awards/demos/blog/nominee/
2. I have see Submit a Site page. Multiple selected option available for color, Software, Categories, Tags in your live demo. but, Here, I have realized. have only selected option available in my install demo. So, Here, How can do as your demo. also, After click on submit button it will go to Thank you page in your live demo. but, just does display successful message in same page (submit a site). It does not go to thank you page. why? Here, got I old source?
also, Here, I can not get any information for how to setup paid payment in submit a site page from your documentation. So, How can i set paid payment option. have currently only free submission.
Thanks. Harnish Design.
Hi, could you please provide your site URL and admin access here https://themeforest.net/user/support_themestall#contact , our developer will help you about your quires.
Thanks
Hi, I have sent you email with my demo site details and issue/query. Hope, You will get back soon. Thanks.
Pre Sale question, how do I get 50% discount?
Hi, thanks for your interest.
We are extremly sorry to say that currently there is no discount available.
Thanks
How can the banner linked to http://theme-stall.com/awards/demos/blog/nominee/ be removed in the WooCommerce checkout page?
Hi, Nominee page is not linked to WooCommerce checkout page, could you please give us a screenshot here https://themeforest.net/user/support_themestall#contact for it for better understanding.
Note: Your account shows you did not purchase support license, so if you want to get support please buy support license.
Thanks
Hi, I just bought the theme but 2 two requiered plugin can not be downloaded. Did the links change ? Thanks
Hi, thanks for purchasing Awards.
Please email here https://themeforest.net/user/support_themestall#contact your site URL and admin access, our developer will check and give you solution.
Thanks
I ve just sent you URL and admin access. Thanks
It would be great to show the payment details page and how it works at the backend. It there any demo access?
Hi, thanks for your interest.
Currently demo access is not available, you can email here https://themeforest.net/user/support_themestall#contact , we will provide screenshots of payment pages.
Thanks
hello! if user submit a project there is no uploaded screenshot in the backend displayed. Where can be the problem?
Hi, thanks for purchasing Awards. We received your email and replayed, please check.
Thanks
Thank you
Hello, i would like to use SVG as header logo. But it doesn’t work. SVG Support plugin activated, usually it works well but not with this theme
Hi, thanks for purchasing Awards.
Please email here https://themeforest.net/user/support_themestall#contact , our developer will check and give you solution.
Thanks
Woould like to buy your theme. A few questions: can i integrate WP eCommerce plugin to setup bitpay gateway as payment methood (would like to accept bitcoins)
Hi, thanks for your interest.
You can integrate WooCommerce plugin and you have to add any plugin for bitpay gateway.Currently bitpay gateway is not integrated.
Thanks
Hi Sillage,
I asked one customization before buying theme but you totally destroyed all theme. SHould I provide link here so other people also know which kind of customization you asre doing and how you destroyed customer website ? I want refund. For five start rating you force me. always requesting please give us 5 star in mail. If you saying your support is very good then why do I have to wait for reply 5 to 10 days and have to leave comments to finally get some reply from you. If you can´t provide proper customization why did you agree to do in the first place? I bought theme because of your promises.
Hi, customization is not included with theme support policy, our developer completed your first request.
Thanks
Lol here you replied very fast. if you provide same fast service I wouldn´t have to write bad review and ask for refund. Customization not included with support policy that means you can destroyed customer website. check what you or your developer did: https://www.workskills.me/nominee/ this is only one page.
Hi, this is a simple css issue, maybe you added any custom css what is conflict with this page. This is our demo nominee page http://theme-stall.com/awards/demos/blog/nominee/ , you can check which css conflict with this page.
Thanks