49 comments found.
Important: If you are using WordPress version 5.9.1, Login via cPanel/ FTP. Go to the wp-content > themes and delete the berly folder. After that, reinstall the latest version of the theme.
There is a universal problem of the template, the portfolios tabs are always vertically collapsed when loaded first time, though they will be normal after a reload. First I thought it was just my website, but then I found this problem also happens to your demo sites. I think this is an universal problem of the template. Don’t treat this as a personal support request, please fix this for every one. Thank you!
Please check our demo again and let me know if it’s perfectly.
Hey, the demo looks great now! May I know what you did? Thanks!
Use latest version of the theme.
Hi, when are you going to update the theme to include the latest version of WPbakery and slider revolution?
Uninstall both plugins and reinstall again by required plugin notification.
Thank you that has worked. When I now go to update the theme it breaks the site even though all the plugins are up to date. Our theme support has expired.
Go to the About Berly option and add your purchase code.
I have done that and the site is still broken.
Send us a mail by using our item support form with your WP admin login details.
hi can i set up the theme in a real one page manner – out of the box the somehow several pages got loaded at once into a preset where i cannot change the order of the content which is quite annoying for editing.
Hi, create page with one page function add content and add them to one page menu location. You can reorder section or pages from menu section.
If you have any issue for editing content then disable Gutenberg editor from WPBakery settings.
You can send me your wp admin login details by using our item support form. I will setup a demo site for you. Then you can easily customize your site.
Thanks
its allright i got it – still there’s a bug with the standard slider text if you put everything on one page since you included 2 extra option fields for that. howeever in the first field you have to disable the textslider, but you have to put any word into the “slide text” field.
in the second extra option box you have to enable text slider and then put your text into ” Slide Text 1” with comma seperation.
i could not make the Slide Text 3 – 4 work – maybe you can solve this in the next theme update.
besides where’s your support forum? i can only contact you via pm through themeforest if i hit the support tab.
also: translation updates via wordpress fail.
and the placeholders for name and email don’t work well (they are not disappearing and should behave like in the message field)
Hi,
Update the theme and Berly plugin that will fix the text slider issue.
Translate from our latest .pot file If it’s still not working then give me info for full path where uploaded your .po and .mo file.
Send a mail by using the support tab. https://themeforest.net/item/berly-portfolio-wordpress-theme/21421262/support
Thanks
ok i just send you an email. even with the latest theme update and plugin updates the issues still persist. if you relpy to my mail i send you screenshots from my settings to debug this further
Check your mail.
thanks i got several more question, could you please reply?
possible to hide the footer on a certain page? is there a compatible plugin?
Sorry no.
i will like to disable portfolio hyperlink, what i want just a normal display at home page.
Hi It seems that since the last update of WPBakery the hover box doesn’t work and the title link doesn’t work either. (no link/no box) Can you confirm?
Uninstall vc and Berly plugin and reinstall again by our required plugin notification. Let me know it’s working.
It’s a brand new installation I did
Is VC visual composer? Is it needed ? It didn’t install on the first place
Actually the options “menu” is event different.
(and I did, didn’t change anything )
Send us a mail by using our item support form with your wp admin login details.
Hi can you upload to the last version of wpbakery ? Thanks
Already updated. Uninstall current version and reinstall again by our required plugin notification.
Hi, is it possible to upgrade / get the latest WP bakery? Best
Uninstall current version and reinstall again from our required plugin notification.
Sorry I didn’t get it. I installed the update you gave recently but it didn’t work
I mean uninstall vc plugin and reinstall again from our required plugin notification.
Having trouble with the demo content. Once installed using the berly demo most of the content hasn’t been displayed.
Send us a mail by using our item support form with your WP admin login details.
Having trouble with website theme, please could you take a look.
Check your mail.
Hi – Can you please tell me how we can add two more animated messages to the header on the homepage? We need 4 in total.
The menu order controls what is shown on the homepage… but we want to link to subpages instead while keeping the same layout on the homepage, is that possible or is there a workaround?
Hi,
Sorry for delay. Send us a mail by using our item support form. Our support team will help you.
Thanks
I would like change the font size and make it bigger. As you can see in the picture here https://envato.d.pr/crNly3 the text on the right size in the picture should be bigger for better reading and for adding key words. Any help is appreciated.
I can’t get the dummy content to load, can someone help?
Send us a mail by using our item support form with your wp admin login details.
I have just sent this, thanks for the quick response
Hi Just wanted to thank you guys for all your help. Its a great template and I had a lot of online support too! really happy! Thankyou!
Hi!
The theme looks great. Just bought myself an unlimited membership, and downloaded it. Tried to install the theme, but it says that the style sheet is missing. Any thought?
Unzip the downloaded file you will get berly.zip file. Install that file.
Wow! That was an incredibly quick response! Thanks.
Unfortunately… that is just what I did. Downloaded the file. Unzipped, and installed it. style.css is said to be missing. (The zip file wasn’t´t called belly.zip by the way.)
Send us a mail by using our item support form by your buyer profile. Our support team will help you.
Hi, I purchased your theme afew week ago.
I installed the plugin and everything went smoothly, but when I went to the Demo importer part of the Berly Options, I tried to import one of your demo but after that the result was not the same as your demo. The footer was placed at the header location and the header at the footer. Something is wrong, do you have any idea how and why this happened?
The website: http://www.travelinglightcreative.com/
Let me know, I would appreciate.
I tried to contact the support 2 times, no answer yet.
Best Regards,
Sorry to hear about that. Send us a mail by using our item support form with your wp admin login details. Our support team will help you within 24 hours.
Thanks for your quick answer. I sent a support request 2 times from your support form with those info in the past 2 days, should I send another one right now? Thanks
Some how we missed your mail. We are really sorry about that. Try to send again.
No problem, thanks, I just did: ‘Your message has been sent.’
Check your mail.
Thanks for the quick support, it’s working now. I recommend this theme.
Don’t forget to rate our item 5 stars on tf. That will help us a lot.
hi – I am having problems. The portfolio section shows up as an enlarged single column instead of 3 columns.
Hi,
send us a mail with your buyer profile by using our item support form.
Thanks
I figured it out. If you use a portfolio category with the slug ‘home’ it grabs styles from the slider.
Hi,
i am very interesting in your theme. Is there a chance to disable the bevel on header? I would like that is straight and fullscreen?
Please let me know.
Regards.
???
Hi, Sorry it’s not possible. Thanks
Hi, I’m a job provider here in envato and I installed the theme in a customer site, everything works fine but when I installed the demo something goes wrong, the content is disorganized (the top slider is in the bottom and the footer is in the top). Is there anything I can do about it? Please let me know. Thank you. Regards, Arlain
FILE MISSING !! I can’t download the file : import-data.xml because this file doesn’t exist on the file Dummy Content.
I have just a file named : Dummy Content > demo1> Dummy Content > dummy-data.xml but it doesn’t work.
Please can you help me or send me this missed file ??
Import the dummy-data.xml file
Thanks
Is there a way, when viewing portfolio posts, you have Next & Previous buttons? Also, in all the demos, in the contact form, I need to double-click Name and Email to enter my data unlike the comment section which disappears when you start adding text. Very nice theme!