11 comments found.
I downloaded your theme on Envato Elements… How can I change the social icons on footer? – Thank you!!
Hello,
Thank you so much for contacting us.
For any technical issues, please submit a ticket via this link: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket and give us all info your site (cpanel, ssh…) our team will check and help you resolve.
Thanks!
Hi today I purchased this theme. now I have my theme uploaded but still showing “Buy BigSale” button in the bottom left corner. haw can I remove this?
Dear Sir,
Please edit this file: snippets\modal.liquid and remove this code: https://prnt.sc/10pi4hgIf you still get the problem, please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will check and help you soon.
Thanks!
Hi I’m interested to buy this template. in the demo I didn’t see any products with option selection like color/size etc.. is it available? and I’m new to shopify and need your help to set up site for the first time. are you facilitate it? Thanks
Dear Sir,
Please refer to this demo: https://ss-bigsale.myshopify.com/products/bresaola-volupta?variant=12950394110041
If you get a problem using our theme, our team will help you soon.
Thanks!
Hi, are you planning any promo/deal on the price of this wonderful template
Hi sir,
Currently, we don’t have any promotion for this theme. We think this theme is worth than its price! You will have great experience!
Thanks!
Hi magentech , I’m interested on purchasing BigSale theme and I just had few questions I hope we can find a solution . At Demo 12 : https://prnt.sc/skr8kd . ( Does this work , I mean by clicking on each collections and sending you to the collection page . ) ( on demo it redirect to homepage ) . also can this be done on collection products or homepage products : https://prnt.sc/skr9eg replacing with this one https://prnt.sc/skr9oq . ( I want to show QTY and add to card button instead of only add to card . I don’t have a lot of coding skillz so can you show me how to do it ) And the last one does this theme have ( DE , Germany ) translation ready or I should translate it . Thank you I hope you give me an answer as fast as possible since I’m trying to purchase it asap I figure out the answers from your part .
Hi sir,
Thank you for your questions, here are our answers: 1. Yes, it totally can be configured in the admin, click to the collection will direct to the collection page. After you buy it, we will guide you how to do. 2. The “Add to Cart” button on Homepage or Listing page, just has it only, can’t add “Quantity” because it has to customized, However, on product page, the “Quantity” will together with “Add to cart”. 3. yes, we can go to Edit language: https://prnt.sc/skrnse And select laguage to translate English to your language! http://prntscr.com/skrsmhIf there is any question, let us know!
Thank you!
Hello, magentech. I accidentally got shopfy theme. Normally I always get html themes. I downloaded the theme after buying it, but when I saw that the file extensions were .liquid, I realized I was doing it wrong. And because I can’t use the theme, I deleted it from my computer. So I ask you to return the money I paid for the theme See you later
Hi sir,
We are so sorry if you got any inconvenience from our side! However, in this case, we have to refuse your request because we only refund if our theme has fault or bug that we can’t fix for you.
For any technical issue, we control them via our Help Center. Please go to there and submit a ticket, our support team will reply within 24 hours of every business days!
https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticketThank you so much!
Can you add video to the hero banner?
Dear sir,
If you mentioned that it is slider, you can add image, not video.
Please create a ticket and give us information, our technical support team will help you: https://www.smartaddons.com/support/tickets/Thank you!
Can you guys please encourage your buyers to leave more reviews? Im interested in this theme, but not super confident about purchasing with only 1×3 star review lol…
Dear mogur00,
Yes, we will. You can refer our other themes
Thanks
Question -
I noticed that you have many Home Page layouts and many Collections page layouts (‘collection styles’), and also many Product page layouts (‘product styles’).
My question is…
1) When I purchase this theme, will I get access to EVERY Homepage (14), Collection page (6), and Product page (6) layout listed in your demo?
And a followup question…
If the answer to the above question is “Yes”. Then…
2) Will I be able to combined ANY of these layouts with each other? For example, will I be able to combined Homepage layout #3 with Collection layout “Without scrolling” and Product layout “Product left sidebar” ... ?
Please confirm the above.
Thanks
Dear mogur00 ,
1. We have 12 layouts: from home 1 to home 12. You can choose one of theme to install or install all layouts (we have 12 themes layout files) http://prntscr.com/m6vqarIf you want it is same with our demo, you need configure the theme following our guide.
2. Our theme only supports sections following every layouts. You can check the demo of every layouts. If you want add/change or combine any sections from other layout, you can use custom works service.
Thanks
thanks!!
another question—
my product images are all 3:4 ratio (i think 3024:4032) (vertical:horizontal) Is this OK for this theme? I have tried other themes that required square 1:1 images, and it was a big problem on mobile view.
Please confirm!! thank you 
More Questions:
1) The ‘ALL COLLECTIONS’ sidebar menu – I noticed in your demos that only 3 of the collections have mega menus. Is this the limit? or can I have more than 3? And does this need to be coded, or can more than 3 be added without any coding?
2) I want further information on my earlier question about the templates.
For example. If i install “Ss-Bigsale-Home8”, which Pollection Style will I get? or can I choose from any/all of them? (ie. “With Left Sidebar, With Right Sidebar, Without Sidebar and Filters, Without Scrolling, Without Loadmore - these are all included with “Ss-Bigsale-Home8”? And same question re: Product Styles
Please advise.
sorry, in my above question about image ratio, i meant to say “3:4 ratio (i think 3024:4032) (horizontal:vertical)” – it is the standard ratio used on normal Iphone7 photos (which I use to take my product images).
Dear mogur00,
You can configure the image ratio 3:4 in admin. About sidebar menu, you can configure display more than 3 collections. You can choose 1 in collection Styles: https://prnt.sc/mf4988 https://prnt.sc/mf49fbThanks
thanks for your reply.
are you able to send me a screenshot of how the collections pages look with 3:4 ratio on MOBILE ? I’m interested in how many products show per screen on mobile with this ratio.
Dear mogur00,
in some sections, they allow you input image size: Example: http://prntscr.com/mjeoze
Thanks
Hi I have submitted a ticket but haven’t heard back and its been almost a week. Right now the issue I have is when I select a different variant of a product the price doesn’t change. Please advise.
Dear ffggHH88,
What is your ticket number? I can’t find out your ticket in our pending list.
Thanks
I didn’t record. Can you tell me how to resolve this issue now?
Dear ffggHH88,
What is your email address? If you don’t want public it, you can go to the link: https://themeforest.net/user/magentech and send a message to us.Thanks
OK I have written to you using there but I don’t understand why you can’t tell me here how to address this issue.
Dear ffggHH88,
About your issue, you can configure your currency format again:
http://prntscr.com/l7d3wd
http://prntscr.com/l7d4fv
About your ticket, I search your email, but there are no ticket in our site.
If you need help, please registry an account here:
https://www.smartaddons.com/index.php?option=com_user&view=register&Itemid=162
then submit ticket here:
https://www.smartaddons.com/support/tickets
Thanks
First of all, in order for me to create an account to submit a ticket, I am asked to pay for a subscription https://www.smartaddons.com/pricing, then I am directed to register here https://www.smartaddons.com/index.php?option=com_user&view=register&Itemid=162 which I did but couldn’t login. Worse of all, you keep on asking me for a ticket number but after creating the ticket, your site doesn’t offer one so then you ask me to contact you https://themeforest.net/user/magentech and so I did BUT only then asked to register for an account so I can submit a ticket. Before I ask for a refund, do you even understand what my issue is?
Dear ffggHH88,
Did you do following my guide?
http://prntscr.com/l7d3wd
http://prntscr.com/l7d4fv
I sent an email to you, if you still can’t change price following variant, please send admin account to my email. We will check it for you.
Thanks
Thank you OP for emailing me directly with support.
Dear ffggHH88,
I checked your product page in firefox, and share icons still appear. About the tags, I tried to check in our demo, it works fine. If possible, can you send your site account in email? I will check your site directly.
Thanks
73bb351c-dba5-422e-be03-1aaa7ae292e2 – 13 Oct 2018 I just purchased Big Sale Theme for Shopify, I downloaded the theme but it doesn’t want to install. Will you please assist? Thank you
Dear gadgitechtrading,
Please don’t public your item purchase code, please send your email address via private message, we will guide you how to install it.
Thanks
OK Thanks, Please give me the direct link to your private message as i cannot find a private message system on your website
you can contact me on sales@gadgitechtrading.co.za
Dear gadgitechtrading,
I installed the theme for your site (from layout 1 to layout 9 – uploaded files ss-bigsale-home1.zip, ss-bigsale-home2.zip, ... , ss-bigsale-home9.zip), I tried upload layout 10, but your site limited theme. You can check your ticket: https://www.smartaddons.com/index.php?option=com_rsticketspro&view=ticket&cid=35121&Itemid=265Thanks
Hi Team, I have purchased this item and wanted the installation service, I have already raised it on support but never got a response. Can you guys let me know?
Dear sumit784,
We answered your ticket from yesterday, please check it: https://www.smartaddons.com/index.php?option=com_rsticketspro&view=ticket&cid=34638&Itemid=265Thanks
I tried to access this link, but it asks me for login and as far as I remember, while raising the ticket I didn’t register. I tried forgot password but still didn’t get any email. can you guys provide me an access and send details at : sumit784@gmail.com
Dear sir,
I sent the account to login your ticket to your email. Please check it
Thanks
