93 comments found.
can we have some updates to the wpbakery and radient theme addons? can’t update to any PHP version over 7.4 without it
hello. i think revslider is broken on site. major error messages in header on website. can you send me updated plugin?
Is there a way to update radiantthemes-addons ?
Please ensure that your RadiantThemes Addons plugin are updated by following the tutorial. In most cases you need to first delete Radiantaddons plugin and then reinstall when prompted. Make sure to backup your site before updating the theme and plugins.
Hi Team, I could not find dummy content here!
5. Import Dummy Content
For your convenience, our themes come with dummy data files. You will get Demo Content from Admin Panel > Tools > Demo Content Install. Click on the “Install” button to get the demo content.
Hi, Work this theme with Elementor ?
Please I need to install the demo
Please open a support ticket with your site access and screenshot of issue you’re facing. Our support team will help you.
Hi,
I downloaded the theme from my subscription on Envato, it’s a great theme and we really like it. However I have a problem with the import of the demo data. I can’t find the content.xml file anywhere.
Please can you help us with this problem. It is urgent.
Thanks in advance !
Is it possible to add a child theme to this template?
hello i have purchased brixel theme and i can’t find content.xml to import also i can’t use demo import please help me
Hello there, I-m using this theme wfrom my envato elements account and it looks great, but I’m having a problem: I activate the “Coming Soon page”, and when finished the page desgn I deactivate the “Coming Soon page” and configure the new home page, but it still apear “Coming Soon page” as Home… Please HELP! I follow all documentation but the problem still runing
Try clearing site cache, dns cache and check again.
If you want us to inspect your site for other issues you need to have an active support for the theme from Themeforest. Items bought from Elements don’t come with active support.
hello..i want buy u themes..how if i have trouble upload demo?
If you follow our theme documentation then you won’t face any problem. Even if you get into any trouble then our support team would gladly help you.
Hello, I wanted to know if your theme support loco translator or other multilanguages plugin?
It supports any translation plugin.
Bonjour, j’utilise “Post Masonsy Grid” et j’ai un bug à l’affichage “[vc_btn link=”post_link” title=”Lire plus” style=”flat” shape=”rounded” color=”juicy-pink” size=”md” align=”left”]” Pouvez-vous svp m’aider ?
Bonjour, j’utilise “Post Masonsy Grid” et j’ai un bug à l’affichage “[vc_btn link=”post_link” title=”Lire plus” style=”flat” shape=”rounded” color=”juicy-pink” size=”md” align=”left”]” Pouvez-vous svp m’aider ?
Please open a support ticket from https://radiantthemes.zendesk.com/hc/en-us/requests/new and provide your site url and temporary access so that we can check the error.
How can I change the white color of the site title and tag that displays on the woo-commerce shop page
wow.. is that true? No wonder I have problem with the rev slider .. I download from envato (Paid subscriber) .. There is no support so I repair myself with css.. I plan to use this theme for quite big project.. Now I have to rethink..
Don’t spam here. There is no issue with slider or theme. If you don’t get updated theme in Elements, then you need to contact Envato.
Hi, I am sorry for my previous comment.. really I have no intention to spam here.. maybe my message seems a bit harsh. The theme actually very nice with clean design. I use envato elements mainly for testing out the theme before I buy (to get support).. and I have enough experience to solve any minor issue with the theme or the hosting server. No problem here. Thanks for the reply.
Hi,
We understand. Some buyers have misconception that Themeforest version and elements versions are different but they are not. We don’t upload a separate version for Elements. If you face any issue in Elements version then you may reach Envato help center and request them to provide updated version.
Let me also point this out. There is no problem with the paid theme here, but if you download it from the envato element, the same slider part is broken.
please be honest people !!
Due to the slider issue in this theme, I bought slider revolution for nothing.
This theme is also given to Envato items free of charge to their subscribers. And in this free version, they deliberately made the top slider inoperable. I bought Sliderrevolution just for this problem, I paid for it. I will write this matter to the Envato administrators. I wanted to inform you about this issue.
I wrote the subject to the radiantthemes theme owners, but did not get a response. I do not recommend this theme.
Hi! I have problems displaying the main menu on mobile devices. there is no menu
Hello, your theme is great, congratulations.
I have many questions :
1) In Theme Options -> General -> Custom Slug, I modify the name of the slugs, example: I rename “Portfolio” by “Toto”, but the modification is not taken into account. Can you please tell me how to fix this error?
2) The “Masonry Gallery” element generates h5 titles, how to change the “h5” tag to the “p” tag?
3) The “Portofolio” element generates h4 titles, how to modify the “h4” tag by the “p” tag?
Thank you in advance for your help
Hi,
Please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you. Also, please provide screenshot of your 2 and 3 points.
