394 comments found.
Hi, how do remove the google and Facebook login buttons from the login page? I don’t want to use them.
Than you!
I am unable to register my theme purchase for my new site.
hello, is there a way to display the product variation description when the options are selected?
Yes. Can you give me your site url through official support tab https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support
Thank you
Thank you!
Im unable to activate the required plugin, I sent a support email. Can you respond please?
CAN YOU RESPOND TO MY MESSAGE OR SUPPORT EMAIL????
Social login isn’t working. Could you help me figure out what the issue is?
Hope you got a reply through mail
I replied to your email. Please help.
Can you fix logo issue for IOS mobile devices, and can you please update your theme? There has been 2 updates for woocommerce so far, and nothing from your side.
What is the response here?
Hope you got a response through mail
How do i put recently viewed products on the home page like the one in the product page? i cant seem to figure it out.
Currently there is no block to display recently viewed products in the homepage. You can expect with next update.
Hope it helps.
function custom_custom_discount_percentage_sale_badge( $html, $post, $product ) {
if( $product->is_type('variable')){
$percentages = array();
$prices = $product->get_variation_prices();
foreach( $prices['price'] as $key => $price ){
if( $prices['regular_price'][$key] !== $price ){
$percentages[] = round(100 - ($prices['sale_price'][$key] / $prices['regular_price'][$key] * 100));
}
}
$percentage = "up to " . round(max($percentages)) . '<span class="onsale-after">%</span>';
} else {
$regular_price = (float) $product->get_regular_price();
$sale_price = (float) $product->get_sale_price();
$percentage = round(100 - ($sale_price / $regular_price * 100)) . '<span class="onsale-after">%</span>';
}
return '<span class="onsale"><span class="onsale-before">XXXXREPLACE ' . esc_html__( '–', 'woocommerce' ) . '</span>' . $percentage . '</span>';
}
add_filter( 'woocommerce_sale_flash', 'custom_custom_discount_percentage_sale_badge', 20, 3 );
Thank you so much for your kindness! I’m really glad to have a customer like you!! Keep supporting!!!
You’re welcome
I’ve sent you many mails and still couldn’t get the solution for my problem. How can I change the sale badge on products to . “Like -25 Off”. Header builder doesn’t work.
@m21k48fh2lg82hjjhkq thank you for your message. But I’m using paid theme so that I can get all the features without having coding knowledge, otherwise I could do this in free theme also.
Dear author,
I’ve noticed that the help and support documentation for the theme doesn’t exist or doesn’t work. I saved the changes with the Header Builder and while I kept modifying it, the settings were deleted and I had to start from scratch.
When installing Woocommerce it tells me that the templates are not up to date.
I need to set up a store as soon as possible, and starting like this with these problems and errors makes me wonder if I really want to use a product that gives me problems. I prefer to choose to buy another one in themeforest.
Could you cancel my license and purchase and give me a refund please.
Thank you
Dear Author, I request you to refund the amount urgently. Your theme doesn’t meet my requirements.
Hello, more than 3 days now. When can I expect response from you?
Sorry for the trouble. Hope you got a reply now.
hey, I want the refund the theme has lot of drawbacks and very difficult to customize
doesn’t support woocommerce 7.1.0, can’t change logo, header builder not working, sale badge only shows ‘sale’ no option to choose %, out of stock products are (highlighted) showing in grey color, documentation is of no use. its not in brief, customizer has very limited options, not mobile friendly- so much space in right side in mobile
Dear author, Please refund
Guhan, it’s been 3 days still no response to my email. This level of support is surely not acceptable on a big platform like Themeforest. I’m very very disappointed. You don’t respond to emails but can respond here. TERRIBLE.
Sorry for the trouble. Hope you got a reply.
I have 3 outstanding issues and you’ve responded about just 1 via email…
Read the email chain and respond to all issues. It’s just keeps carrying on its been like 4 weeks already…
Guhan I need help with this as per my email “Your theme (Cartify) contains outdated copies of some WooCommerce template files.”
As a result customers cannot order from my website. My client is losing money at a during Black Friday!
As per my email I still cant register product with purchase code.
Now also I ave “This theme requires the following plugin: Support Ticket System By Phoeniixx.” when I install – I get “Something went wrong with the plugin API.”
I need support. You take over a week to respond this cannot wait!
Hello,
I replied to your email take a look. Also theme will not ask any additional plugins to install. Only “Agni Cartify” & “Agni Builder” is needed.
Hope it helps.
Guhan, you need to respond to my email. The theme is not working atall in terms of products being sold.
Hello Mr Guhan, I have been waiting to hear from you regarding my problem but haven’t for a month now. I have updated the theme but the problem of working with the header builder persist.
Hi,
I want to change the domain linked to the purchase code. How do I do that?
Hello,
You can deregister yourself. Make sure that you’ve re-entered (for additional security i replaced code with XXXXX..) the purchase code again and submit. It will deregister. If you’re facing trouble, let me know.
Also, It seems your support period has been expired. please renew your license for continuous support.
Thank you
Is it possible to hide the upsells/cross-sells on the cart page? I added this line to functions.php but it does not work: remove_action( ‘woocommerce_cart_collaterals’, ‘woocommerce_cross_sell_display’ );
Can you give me your site details through official support tab to take a look?
