Discussion on Cartify - WooCommerce Gutenberg WordPress Theme

Discussion on Cartify - WooCommerce Gutenberg WordPress Theme

By
Cart 923 sales
Well Documented

AgniHD supports this item

Supported

This author's response time can be up to 2 business days.

394 comments found.

Hola, recibi respuesta sin solucion, como lo mencione No puedo activar mi licencia, aparece ya en uso, me arroja el siguiente error “No more staging site allowed. You need more license.” Cuando la utilizo en el sitio de desarrollo, y cuando la utilizo en el sitio de produccion me arroja el siguiente error “You need more license.” agradezco puedan ayudarme, ya que necesito avanzar en el desarrollo, llevo solicitando esta ayuda desde hace mas de 2 dias. de no poder solucionar el problema agradezco puedan gestionar un reembolso, ya que la licencia que me brindaron esta en uso en otro sitio web que no es el mio.

Hello, I received a response without a solution, as I mentioned, I cannot activate my license, it appears already in use, it gives me the following error “No more test sites are allowed. You need more license.” When I use it on the development site, and when I use it on the production site it gives me the following error “You need more license”. I appreciate being able to help me, since I need to advance in development, I have been requesting this help for more than 2 days. If I cannot solve the problem, I appreciate that you can arrange a refund, since the license you gave me is in use on another website that is not mine.

Hola, no pueden cambiarme el codigo de licencia, y darme uno nuevo para trabar en vez de proceder al reembolso?

Hello, can’t you change my license code, and give me a new one to lock instead of proceeding with the refund?

Hola, realice mi compra hace 2 dias, pero la licencia que me dieron no funciona, dice que esta en otro sitio, ahora, llevo enviando soporte al autor desde hace mas de 2 dias y no responde, sera que tiene la amabilidad de ayuadarme o como solicito mi reembolso

Hello, I made my purchase 2 days ago, but the license they gave me does not work, it says that it is on another site, now, I have been sending support to the author for more than 2 days and he does not respond, could he be kind enough to help me or How do I request my refund?

Hope you got a reply through mail.

Hola, no se puede usar la licencia aparece como ya en uso, y nunca se ha utilizado.

Hello, the license cannot be used, it appears as already in use, and it has never been used.

I have the same issue as the others, seems like WP 6.4 broke the page editor making it completely unusable. I’ll do a rollback for now to 6.3

and somehow the gutenberg layout within the page builder looks strange on safari, maybe that’s on my end only but thought i’d let you know. many elements get stretched in height by quite a bit.

DONT BUY: this theme just made me lose 3 full days of work. There is plenty of glitches, bugs , incompatibilities, and mostly most custom features that made the theme stand apart are broken. i will try again to reach them but, my review will be salty. i will ask for a refund and you should too.

Hello Theme Author, are you planning to constantly support this team and provide features and updates?

I think you can let the audience know, there has been lots of updates but no update on the theme.

Hope you can provide update buyers.

Hallo, can you please refund. I sent you a refund request 8 days ago.

Errors importing undefined when importing pages

- Can’t edit any pages – whenever I load any page in the editor I get (get TypeError: Cannot read properties of undefined (reading ‘get’) at renderToggle (.../wp-content/plugins/agni-cartify/assets/js/custom-meta-options-catalog.js?ver=6.4.1:563:55) at (.../wp-includes/js/dist/components.min.js?ver=f6e63a4760dcece8b909:48:251276 at wt (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:47637) at dr (...//wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:54880) at js (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:122633) at wl (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88659) at bl (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88587) at yl (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88450) at il (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:85274) at fl (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:85661)

- Can’t make any changes to headers because nothing saves even though it says they were saved.

- When viewing every single page: Warning: Undefined array key “default” in …/wp-content/plugins/agni-builder/gutenberg-blocks/class-blocks-css.php on line 152

wp_debug is off.

So it is completely broken.

Seems like agni builder and/or agni cartify has some problems with WP 6.4.1 I’m unable to edit any page, an unkown error ocurrs. If I deactivate “Agni Cartify” page is editable, but many features are disabled… So, I rolled back to 6.3.2 and now everything is fine…. I hope theme’s team can solve this asap and make full compatibility to latest WP release. I’ll be waiting for the update (I got 3 licences!)

I used this plugin: https://wordpress.org/plugins/core-rollback/ To prevent auto updates of WP core, just add this line to wp-config.php: define( ‘WP_AUTO_UPDATE_CORE’, false ); Hope it helps, took me a while to figure it out!

Can you please refund my purchase of this theme. The theme is completely broken and you provide no support.

Hello,

Sorry for the troubles! You can request a refund here https://themeforest.net/refund_requests/new

Hope it helps.

Hi, I sent a refund request some days ago. Did you receive it?

Hallo, can you please refund. I sent you a refund request 8 days ago.

Still not working here. If you have a theme fix why don’t you share it so everyone can implement it manually or release an update?

Bought the theme two weeks. Nothing works with the current Wordpress.

- Pages can’t be edited - Footers are broken and can’t be saved.

I have sent you multiple emails.

Hi, I’m having the same issue as others – can’t edit/create any post/page

TypeError: Cannot read properties of undefined (reading ‘get’) at renderToggle

Hope you got a reply through mail

Thanks a lot, after the updates everything worked

25 days ago you said you would fix the issue with the reviews showing SSSSS not stars, you asked for access to my site to fix it, i gave you it and nothing, this is no way to work, i need this fixed ASAP

All of our sites are affected by this issue, and we are hopeful that the developer can resolve it. Please allow them the necessary time to fix it, and let’s not rush the process.

Hi, I sent you multiple emails last week but you haven’t responded. No solution. Nothing fixed.

The problem is your whole theme is broken on the newest Wordpress and even on the older Wordpress there are issues with the footer not working and much more. As you can also see on all these messages.

What’s the update on this it’s been a month and no support

Hello,

Sorry for the inconvenience!

You can expect the update sooner, if you need a quick fix, feel free to contact us through official support tab https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support

Hope it helps.

the same problem:TypeError: Cannot read properties of undefined (reading ‘get’) at renderToggle Is there a solution?

Hi,

1. When editing footers the changes don’t show up on the Site Options. The same issue arises if i duplicate an existing footer. It doesn’t show up either. I have header 6 and / created – none show up.I have no caching plugin active. How do I fix this?

3. For Headers, Footers and Sliders there is a “Inherit” option in Page Options. Inheret from what and how do I set the default header, footer and sliders?

3. How do I change the main colors and typography on the theme so it applies to all pages? There is no option in Customizer for this basic customization

Is there a Wordpress version where this theme works 100%? Until you release a fixed version. I have tried version 6.3, 6.2, 6.1.1 – they all have the above issues.

Hi,

Love the theme’s design however out of the box on a completely clean Wordpress install with no plugins except from the ones included in the theme I get:

- Errors importing undefined when importing pages

- Can’t edit any pages – whenever I load any page in the editor I get (get TypeError: Cannot read properties of undefined (reading ‘get’) at renderToggle (.../wp-content/plugins/agni-cartify/assets/js/custom-meta-options-catalog.js?ver=6.4.1:563:55) at (.../wp-includes/js/dist/components.min.js?ver=f6e63a4760dcece8b909:48:251276 at wt (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:47637) at dr (...//wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:54880) at js (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:122633) at wl (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88659) at bl (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88587) at yl (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88450) at il (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:85274) at fl (.../wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:85661)

- Can’t make any changes to headers because nothing saves even though it says they were saved.

- When viewing every single page: Warning: Undefined array key “default” in …/wp-content/plugins/agni-builder/gutenberg-blocks/class-blocks-css.php on line 152

wp_debug is off.

So it is completely broken – I can’t edit anything. How can I fix these issues? I already mailed you about these.

Also I noticed on your website that you have many newer more expensive themes for Shopify and subscription based themes for WooCommerce. This theme is the best looking and most featurerich theme of all your themes I think, but based on this and the fact that so many people write here with unresolved issues I’m wondering are you going to keep maintaining this theme going forward or are you not prioritizing development here any more?

If not it’s a shame.

I have shared all details to login as requested on email. Waiting for you to check.

Did you get my emails?

It seems the theme only works with Wordpress 6.3 and lower. So it needs to be updated and fixed.

Hi,

Is this theme still being maintained? Can you push updates asap?

Hi, I sent you an email, no response, There is no way to update or add product since the new updates from wp and WooCommerce.

TypeError: Cannot read properties of undefined (reading ‘get’) at renderToggle (/wp-content/plugins/agni-cartify/assets/js/custom-meta-options-catalog.js?ver=6.4.1:563:55) at https:///wp-includes/js/dist/components.min.js?ver=f6e63a4760dcece8b909:48:251276 at wt (/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:47637) at dr (/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:54880) at js (/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:122633) at wl (/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88659) at bl /wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88587) at yl (/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88450) at il (/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:85274) at fl (/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:85661)

Hi Author,

I have purchased this theme, the design is amazing and UI looks slick

I’m having problem getting the Google Login to work, can you please help me

My website url is skribble.in

Regards, Viraj

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey