394 comments found.
I’m interested in buying this theme. I have a couple of questions -
- Is it using any premium plugins like WP Bakery, Elementor? – I want a theme without any paid plugins. - Want on Hover product image thumbnail slider for my products. – Couldnt find it in the demos. - Account pages in the demos are poorly designs, are there any customizations possible? - Custom Pages for Product Authors? similar to Brand Pages. - How is the custom offer field populated? is it based on Product offers in backend? or just a visual block? - Is there a trial version of the theme? or refund if I dont like the theme?
Great theme, a feature is missing the slider does not to have differenet image for responsive (eg mobile), is that possible
does it support replace slider with slider revolution
if you have 1 qty the field of qty messed up please fix that, image ratio not available in releated products, only in product tab,
Size Chart block is missing in product designer
Presale Question. Can I have change theme background from white to maybe a dark color. Put it in dark mode?
Hello,
There is no option to switch light/dark mode. But you can completely change all contents, page to dark by adding 4 line of css (I can give you after purchase, if you need).
Let me know if that helps.
So I have a client who want the website in dark mode which means I need a home page mockup in dark mode. Is there a way you can get me a dark mode homepage mockup to send to a client?
Hi Theme Author, can you release an update? Also the single product template is extremely outdated “cartify/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 7.8.0,”
Hi Theme author, are you caring about this project?
I just updated the theme. Hope it helps.
I would like an answer please as I have said, the site seems quite good but the support is patchy, are you going to answer my final question how do i change the colour of the bottom banner, it says 2 days tops for a reply, its been 5 days??? why would anyone pay for extra support
Hello,
Sorry for the delay! Hope you got a reply now. As it was a weekend, i couldn’t get back to you.
Hi Theme author, you are charging for support and you are not very good at providing support and update, this is not good!
Your theme (Cartify Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Active theme: Cartify Child (version 1.0.0) Current plugin: Smart Slider 3 Pro (version 3.5.1.17) PHP version 8.1.18
Errors Errors, kindly update, its 3 months already and lots of updates have been made, yet buyers are forced to wait this long?
Hi, the website is quite good but the support (that you charge extra) is not as good, i have had a few answers but they take ages to get an answer I asked a question on Friday and still not answer, i have seen other people ask the same question but i cant see a reply, i need to know ASAP how to change the header and footer colour and how to i remove where it shows the stock level on the shop. depending on how fast you answer will depend on what review I give, also if you answer the question here other people can find them and will not have to bother you, so 5 days so far, how long will i need to wait,
Hi I’m not to sure if you are looking at getting a bad review but emailing me asking for the URL and then not getting back to me is only getting me more annoyed, I asked 2 questions are you going to answer me or not, you must know that people are reading these reviews and will not purchase if they think they will get a bad service
Hello,
Please don’t get wrong! Hope you got a reply through your mail.
Let me know if you need anything else.
i sent you a mail with screen shots so you can see the issue
still waiting
i m haviung problem with the license it saing i have to unsign the other website but i dont have other website ??? and i need to activate it to start working with my website can you fix it quickly
i need this support asap
????
???????? is ther any replay
Hello, Sorry for the trouble! I already approved your refund request 5 days ago! Hope the Envato team will process soon.
Thank you
it seems that the refund didnt work idk ? so can you please just fix it i want to use the theme really
i want to use it only on houseder.com
??? please any help ?
Hello,
Sorry for the trouble! You can renew the support period for providing continuous support.
Thank you
only fix my licens that what i asked ???
??
I reset the license from my end. Please renew the support license for all future queries.
Hello AgniHD, when will you release an update, and more functions to this theme?
Hi guys, when will you update, and why is the update really always slow?
I am very disappointed i mailed over a week ago and just got no answer, i have purchased this for the WooCommerce side and it is not working, i am very unhappy, i need a reply today or you can send me a refund
Hello,
Hope you got a reply for your recent mail. Last week, i have replied to your mail (on the same day). i don’t know whether you’ve received it properly.
Thank you
thank you
Hi, thank you for the mail, i have just moved my staging site to another server but it is saying that i need to buy a new license, how do i move my purchase code to the new location
one simple question i can not change the logo at the top of the page have look and changed logos but it is not updating on the website
will i get proper support if i purchase this theme?
Definitely, you’ll get a proper support every 2 days or every day.
Hello there,
Please, can you fix the next warning:
PHP Warning: Undefined array key “agni_wishlist_product_ids_field” in /dev.local/wp-content/plugins/agni-cartify/inc/meta-boxes/class-meta-boxes-wishlist.php on line 106
Thank you in advance.-
Can you give me your site url & system status through official support tab. Make sure that you’ve valid support license.
Thank you
Hello, we are working online, we don’t have the way to share the access.
But there is exactly the line error, please can you check?
Our support already expired but this is not something about our website, this is a problem on the theme.
Don’t get me wrong, but I do not really need an activate support service for this.
Right?
Can be great if you can fix it.
Thank you again.-
seems like there are a lot of unanswered and unresolved issues with this theme
I change my hosting provider to a new one and now i cant register my cartify theme even though i am still using the same domain. Please help me resolve this
I have been trying to import demo but its not working. it always stop at fetching demo data. importing demo data is not working
Hope you got a reply through mail.
In “My Account > Orders” the orders tab only shows 1 products even if there are multiple products in that particular Order. Are there any errors in the WooCommerce files that are causing this issue?
Hello,
Can you please send me your site url & login details through official support tab https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support
Also make sure that you’ve valid support license.
Thank you
This theme is beautiful and what I need, but after reading comments decided not to go with it. Unfortunate, this has so much potential.
hi, i asked for refund long time ago, when should i expect money return? pls, be more reactive. Thanks.
my license dont work may i know whats the problem please >??? i got this error You need more license.
You can deregister from old site or buy more license.
To deregister, Make sure that you’ve re-entered (for additional security i replaced code with XXXXX..) the purchase code again and submit. It will deregister.
Thank you
i dont have other webistes ?/ ok how to deregister the license
You can refer doc here https://demo.agnidesigns.com/doc/cartify/get-started/product-registration/ For detailed support, please renew the support license.
Thank you
i dont have any other website how could i deregister it then ???
??? i need help here bro ??
Hello,
I’m building my new website with Cartify. Till now, I have faced the following problems:
1) The Header builder is by default with 3 columns in desktop mode. Is there any way where I can manage the number of columns available? Or is there any way to build a header using only Gutenberg and not the Agni Header Builder?
2) I cannot figure out how to adjust the size of the place where I insert my logo. By default it seems to be sth like 166×64px but I need it larger, without stretching my image file or misplacing it.
3) Also, some texts wrap in Additional Info, but they are not that long to wrap… I can’t seem how to make it unwrap without adding any Additional CSS.
4) I change the account icon with the avatar one but it doesn’t display
Hello,
Definitely, i will provide solution. Can you please contact me through official support tab https://themeforest.net/item/cartify-multipurpose-woocommerce-wordpress-theme/35299456/support
Thank you
Hello, i am stuck at Importing demo for hours now, its just showing importing-Undefined, and its close to the extreme end of the progress abr, pls what might be the issue?
Hello, please i need to respond immediately,
Please also, my drop down icon is not showing correctly, please help.
Mr Author can i get a reply please,
Hope you got a reply through your mail.
Yes, but not a proper resolution, please reply to the response i provided asap… Thanks
Hello Please when will you respond to my reply via mail with everything i requested including the updated copy of the theme??
