334 comments found.
I’m interested in this theme, but just one issue that I’d like to know about first. Why does the initial page load narrow (everything apart from the header) and then a second later extend to 100% width? This happens on all your demos and every site I’ve seen built with the theme. It doesn’t look good. If it can be worked around by overriding the initial width with some custom css then great. Please advise.
Hello Stondon, thanks for contacting us!
Those are the row that are full width, the script to calculate the user screen size need to loads before it triggers, that why you see them narrow for a split of a second.
If you change the default site width to something big then you wouldn’t have this problem.
Do not hesitate to re-contact us if you have more questions.
Kind regards
Hi,
Are there details in the documentation linking featured image as full-width image banner background for pages and posts? I can link image. But, it does not display as full-width cover image banner and leaves a white line below image in pages and posts.
Thanks
Hello Butterfly,
Please contact our support team and give them more information, screenshots a link of the page would help a lot.
They should be able to help you to solve this problem!
Kind regards
Thank you. I will submit a ticket.
Hi Guys, I’m having issues with optimizing theme, what is best cache plugin which is working with theme? Also I can see in admin “Developer Mode Enabled” message, is there any option to disable this and optimize theme from panel?
Hello Netplanetdigital,
Please contact our support team, they will guide you.
For the developer mode you see it is something coming from one of the custom plugins you are using.
Kind regards
Is there any updates in the near future that will make this theme Gutenberg Optimized? I love this theme, and have purchased it several times for different projects, however I am curious if there are plans to move away from Visual Composer and adopt the new Gutenberg Blocks?
Hello Jdar, thanks for contacting us!
Currently no because of the problems of the Gutenberg editor and how it is limited, however our team is currently working on a major update for both of our theme to move with a new editor.
It will still take us some time though.
If the Gutenberg editor becomes better we will probably optimized the theme for it.
If you have more questions you can contact our support team.
Thanks for your feedback,
Best regards.
Hi! How do I create an image with a colored and transparent overlay (similar to the blue image in One Page 01)? Thanks!
Dear taraltrigg,
Many thanks for purchasing Cesis | Responsive Multi-Purpose WordPress Theme. Could you please create a Support Ticket on Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi, Where can I find “Modern Business” psd files? Demos url: https://cesis.co/modern-business/modern-business-about/
I can’t find them in Cesis_PSD_v1_1
Hello Gillai,
We build the demo directly using Sketch no psd this time.
Sorry for the inconvenience.
Kind regards
Hi,
My support has expired, but I thought I will still post this.
Something broke the product carousel on home page with update 1.2.5. This works perfect if I install version 1.2.4 even today. Honestly, I am not willing to pay for something that was working fine upto 1.2.4 and is now broken since 1.2.5.
Check this snapshots from 1.2.4 & 1.3.1
Snapshot from Cesis 1.2.4 (Products carousel working fine) https://ibb.co/MfJkG9J Snapshot from Cesis 1.3.1 (Products carousel broken since 1.2.5) https://ibb.co/L50DMXqHello Pratikshah,
Can you please contact us under the pre-sale category and give us access to your dashboard so we can check what is wrong.
We currently don’t have this problem on our test site.
Thanks in advance.
Kind regards
Where did you buy the set of the art you’re using? I’d like to be able to buy the full set so I can use all of it should I purchase the theme.
Screenshot: https://www.screencast.com/t/mpsVnoIZ and what’s used on this page – https://cesis.co/modern-business/modern-business-services/ (Business Growth, Development Consultancy, and Business Analytics sections)
How are you?
I see that my support has run out, but I had an issue that is probably easy to solve.
I am not since updating to the latest version of WordPress. The WP Bakery plugin seems to have disappeared in the editor. Can you assist me in getting it back. I attempted to go back to the classic editor before the update using a plugin. However, that did not work for me.
How do I get the WP Bakery builder back to edit?
Hello ArtisticJeanius, we are good, I am hope you are too!
You need to update the theme using this plugin : envato market place.
Then after updating the theme go to Appearance > Install plugins to update the plugins.
Kind regards
I updated the theme and I am stiil having the issue.
If you are using the latest version of Cesis and WPbakery version more than 5.6 you shouldn’t have any problems.
If you still have, try to disable the custom plugins.
If that doesn’t fix the problem, I am sorry but re-new your support and contact our support team.
Kind regards
Hello! question before purchase. Is it possible to move the logo (with css, for example)? you need to place the logo directly at the top edge. example www.pillar.lv
Hello Uldisbertans, thanks for contacting us!
Yes, this is possible, after buying the theme contact our support team.
Thanks in advance!
Kind regards
Hello, I like the theme demos they are really good and attractive. I want to know is this theme is life time purchase? And am I able to use this theme for multiple clients using 1 license or I should have to purchase multiple license or each license for each client? please let me know thanks.
Hello Haroonbasheer, thanks for contacting us!
You need 1 license for each client, this is the same for all the themeforest theme.
Do not hesitate to contact us if you have more questions.
Kind regards
How can i speed up my site? Pagespeed score is very bad. Are there any instructions?
Hello Bladekardes, thanks for purchasing Cesis!
You can contact our support team they should be able to guide you.
Do not hesitate to re-contact us if you have more questions.
Kind regards
I contacted with your support team in ticksy.com but you don’t answer me yet about 1 week. Ticket number #1829806
Hi bladekardes,
Thanks for contacting. I am asking the Support team to check your ticket number, We will have a response to you asap. Sorry for this inconvenience.
Kind Regards,
Tam
Theme’s pageinsights report: https://imgur.com/v7FRSUB I believe it’s because of the slider. I’m waiting for help. #1841788
Our team replied to your ticket.
Kind regards
Hi, any plans to integrate support to connect adobe typekit for fonts in cesis theme options?
Hello Dyplin, thanks for contacting us!
This is the first request we had for the adobe typekit so not at this moment.
We will ask our devs to check how it works though, if it is a simple integration we will probably do it.
Kind regards
Do you know that the live preview is not available (in Chrome)?
Hello Hildijk,
What is your version?
Maybe it is because our site for a redirect.
We would appreciate if you can give us more information,
Thanks for the feedback
Kind regards
Hi there, just a small question regarding blog posts: Why does this theme doesen’t use the featured image as background image for the titel section? It increases the work, if I have to select a featured image AND a title background image, which are mostly identical. Thanks for your answer…
Hello Tohatec, thanks for purchasing Cesis!
You can do this using a “Content block”, we have an option to use the “featured image” as background for row parallax effect.
If you can contact our support team and they will guide you on how to achieve this.
Thanks in advance.
Kind regards
Hi, will it be compatible with wordpress version 5?
Hello Kacyvu, thanks for contacting us!
Yes, of course our theme is compatible with the version 5.0!
Do not hesitate to re-contact us if you have more questions.
Kind regards
i have created a button to scroll drown to contact section when i click on button it scrolls perfectly but at same time menu bar slides down on mobile device.
Contact Us
Does this work with Elementor plugin?
Hello TRXMA, thanks for contacting us!
It is compatible but you won’t be able to use our custom module unless you use the WPbakery page builder.
Do not hesitate to contact us if you have other questions.
Kind regards
Hi. Thank you for the fast response. Will there be a lot of incompatibilities? I am looking to setup fast. Thanks again.
Hello again,
Yes, I mean it is fully compatible, only that our custom modules won’t be on the elementor editor, so what you will have is mainly the theme awesome theme options / page configuration ( header, page layout, footer etc ) without our cool modules.
So maybe it is not what you are looking for, the use of the WPbakery page builder is really recommended if you want to buy our theme.
Do not hesitate to re-contact us if you need more info
Have a nice weekend!
Best,
Hello , beatifull and power theme !
One qestion : is it possible to get frame border layout ? ( like here https://clip2net.com/s/3XK9DPH )
Thank you
Hello Barinburo, thanks for contacting us!
Yes, if you mean make border / box around the full site.
Do not hesitate to contact our support forum if you have more questions.
Kind regards
Hello i have purchased the theme on 20/11/2018 and installed it on my server. Installation was successful. But now every time i login into admin and try to change anything or try to modify the theme the server is getting crashed. Please let me know the issue. I have 2 more WordPress sites on my server but never faced the same issue before.
Hello WebArtiflex, thanks for purchasing Cesis!
Make sure you server settings are set to the one we recommend in this article.
If you still have problem please contact our support forum if you still have problems.
Kind regards
i guess there is issue with ssl, i removed the cloudflare ssl and everything working fine till now.
Hello WebArtiflex,
Our theme is working with SSL, you should check the settings but we are sure that with correct ssl settings the theme should work fine.
Kind regards
