Discussion on Cloudme Host - WordPress Hosting Theme

Discussion on Cloudme Host - WordPress Hosting Theme

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254 comments found.

Good afternoon,

We bought the Wordpress Cloudme template, but we need simple support. The link order slider has 4 customizable options, namely CPU, RAM, DISK SPACE and BANDWIDTH. I need to change these names, and even remove one. How do I edit this item?

Thank you very much in advance.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

When I switch to PHP 8.0 I am getting a visible warning message on the front end

“Trying to access array offset on value of type bool in ” /themes/cloudme/shortcodes.php .

I am using the latest theme release.

Hi,

Please send email to us: https://themeforest.net/user/oceanthemes#contact

Thank you!

Sent. Third time is the charm.

Yes, we’ll check and support for your problems as soon as possible, Thank you!

Hello

I am writing to you as I am interested in your wordpress hosting templates.

In this case, I wanted to ask you if you would accept 30 dollars?

Additionally, I wanted to ask you if you perform the installation.

I appreciate your responses. Cheers

Hi,

Sorry, we can’t change price at this time.

Thank you!

Sent ticket.

Great, Thank you!

Hi OceanThemes,

We bought your Theme and we run into an installation issue.

We get the following message:

Unpacking the package …

Install theme …

The package cannot be installed. The theme does not have a style.css stylesheet.

Theme installation failed.

Thank you in advance to answer our question.

Kind regards, Jake Hermans Loyal Byte

Hi,

Missing style sheet error when installing the theme A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

https://help.market.envato.com/hc/en-us/articles/202821510

Thank you

Hello, i want to buy license. Is this theme already integrated and functionnal with WHMCS ?

Hi,

This theme doesn’t support the WHMCS template now but you can use the default template with the WHMpress plugin.

Thanks for interested in our theme.

Hi, I am going to buy a license of this theme but I have seen that ordering an available domain creates an php error with the description that the templates is running with php 7.1 instead of 5.6.

My question is: is this template compatible /up2date with php 7.3.x ?

With best regards!

Hi,

Sorry, this theme doesn’t support WHMCS template now. You can use default template. I think it’s better for your website.

Thanks for interested our theme.

Hello, does this theme have a top bar, so you can put a login button up?

Hi,

Our theme not support the top bar. We have a plan to add the top bar in future updates.

Thank you for interest to our theme

Hi,

I have a question regarding the home video… Is the video included in the theme without the “videohive” watermark or do we need to purchase it separately? Also I noticed when you click on the link below and open on mobile, the video doesn’t work. http://demo.vegatheme.com/cloudme/home-video/

Hi,

You need to purchase video separately to use on your website.

I just fixed the home video on mobile. Please check.

What is the name of the video, so I can check the price on videohive?

Hi

We need some changes in the Theme. we need to differentiate a plan as featured plan.

Can i get those changes at chargeable basis ?

D Raghu Nathan

Hi, please submit ticket and say clearly your problem: https://oceanthemes.ticksy.com/

We’ll help you if it’s possible. Thanks.

Good day, does this theme come with WPBakery license ?

Hi,

We’ll provide support for you.

Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/

Thank you

Hi, I recently Purchased CloudMe Host Theme and i don’t see WHMCS Template in it Where it is please let me know.

Hi, please submit ticket to be help: https://oceanthemes.ticksy.com/

Thanks.

Good day ,

The domain search tool works for certain domainsi.e .com, .net but doesn’t work for south africa ones like .co.za .org.za

How can i enable this ?

Hello,

Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/

Support time 9am – 18pm and Monday to Friday GMT+7

Thank you very much

Good day, is Cloudme Host – WordPress Hosting Theme compatible with elementor pagebuilder?

Hi,

Sorry, Our Cloudme theme not compatible with Elementor, Cloudme theme compatible with WPBakery Page Builder plugin only.

Thank you

Hello , thanks for the new version. How can we update the theme ? Thanks

Hi, thanks it’s work very fine. It’s possible to add a new feature in the next release ? In the domain page lot of my customer enter a domain with a space or a special character how can i block this ? (the idea is to filter and authorize only the characters allowed).

Hi, we’ll try to check this problem. If it’s possiblem, we’ll updateit in next version.

Thanks for your feedback.

Hi Good morning,

I had a strike of php errors when I try to import demo-content by the plugin. That’s exactly for widgets & content. At the end of the process, I can see only part of the demo content in home, but it’s still missing nav menu & footer content. Pls give me technical support.

1. Fatal error When I import demo content widgets:

Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /home/space/public_html/wp-content/plugins/cloudme-demo-content/cloudme-demo-content.php:313 Stack trace: #0 /home/space/public_html/wp-content/plugins/cloudme-demo-content/cloudme-demo-content.php(191): Claudio_Demo_Content->import_widgets() #1 /home/space/public_html/wp-content/plugins/cloudme-demo-content/cloudme-demo-content.php(106): Claudio_Demo_Content->import() #2 /home/space/public_html/wp-includes/class-wp-hook.php(288): Claudio_Demo_Content->page(’’) #3 /home/space/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(’’, Array) #4 /home/space/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/space/public_html/wp-admin/admin.php(254): do_action(‘appearance_page…’) #6 /home/space/public_html/wp-admin/themes.php(10): require_once(’/home/space/pub…’) #7 {main} thrown in /home/space/public_html/wp-content/plugins/cloudme-demo-content/cloudme-demo-content.php on line 313

2. Fatal error when I try to import demo content content:

Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /home/space/public_html/wp-content/plugins/cloudme-demo-content/cloudme-demo-content.php:257 Stack trace: #0 /home/space/public_html/wp-content/plugins/cloudme-demo-content/cloudme-demo-content.php(183): Claudio_Demo_Content->import_menu_locations() #1 /home/space/public_html/wp-content/plugins/cloudme-demo-content/cloudme-demo-content.php(106): Claudio_Demo_Content->import() #2 /home/space/public_html/wp-includes/class-wp-hook.php(288): Claudio_Demo_Content->page(’’) #3 /home/space/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(’’, Array) #4 /home/space/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/space/public_html/wp-admin/admin.php(254): do_action(‘appearance_page…’) #6 /home/space/public_html/wp-admin/themes.php(10): require_once(’/home/space/pub…’) #7 {main} thrown in /home/space/public_html/wp-content/plugins/cloudme-demo-content/cloudme-demo-content.php on line 257

Hello,

Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/

Support time 9am – 18pm and Monday to Friday GMT+7

Thank you

Hi, please submit ticket to be help: https://oceanthemes.ticksy.com/

Thanks.

hi, we are a little web agency with hosting. we want to start sell hosting on internet. we need wordpress template with plugin for help us to work with common hosting tasks such registering user, check domain, choose from different packages, offer backend to cunstomers, give support and tickets and also billing and payment more automatic possible.

do your template suit this hosting features?thanks

Hi, you can use this theme with WHMCS to make you webisite.

Learn more and buy WHMCS: https://www.whmcs.com/

Thanks for interested our theme.

last question: Does the theme works correctly with php 7.0. – 7.1?

You can use default WHMCS template, it’s working fine now.

Hello good morning from MQL Hosting Company

Any Php.ini settings required to run Cloudme Host Theme?

Hi,

Please read more guide to configuration your hosting: https://oceanthemes.ticksy.com/article/15372/

Thank you

Hi,

Its compatible with WHMCS 7.8? and Wordpress 5.2?

Thanks.

Hi,

Yes, this theme is compatible with WHMCS 7 and WP 5.2.x. But we have not WHMCS template now.

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