258 comments found.
Hi there,
I like your company (I have the learn theme) and I am looking for the Cloudme theme.
Can you please answer the following pre-sale questions:
- Can I make multiple pages like the ‘Order slider’ page, so for example 1 order slider page for shared hosting, one for reseller, one for vps etc?
- Is the WHMCS theme working with the WHMCS project management add-on? Same styling etc
- Can all the colors be changed to our company identity?
- Is the theme full translatable (WordPress part) ? In the Learn theme I faced some hardcoded text, your support helped me out so no issues, but a lot of extra work.
Kind regards,
Roger
Hello, thank you for interest to our theme, answer all your questions :
1, You can create multiple pages with order slider diffirent on each pages.
2, Our theme include template WHMCS and Order template design for our theme, but not have template for all management add-on.
3, You can change unlimited colours in theme option panel, change logo, favicon, colours, etc…
4, Our theme provide files translate .PO & .MO and you can translate all text in your language, use plugin loco-translate : https://wordpress.org/plugins/loco-translate/
5, Full demo content include and support one click import demo content, video guide and documentation include in package theme.
Thank you
Hi,
Thanks for the reply! Great comments. what are your plans for the WHMCS project management add-on? It is a part of SIX and it is a official WHMCS add-on no third party.
Is your WHCMS theme not based on six?
Hello, Our WHCMS template is based on SIX template, we not have plans for the WHMCS project management add-on, thank you
Too bad, it would be a relative simple add-on and a huge bonus vs other themes. Anyway 
Last question before the purchase. The domainchecker on the WordPress part.. Is that using the whoisservers.php from WHMCS? Since for a .nl tld there is a limited check (15 times per day). To avoid that I need to do it via another url for example:
.nl|https://mydomain.com/prover_whois.php?domain=|HTTPREQUEST-free
Otherwise the domaincheck on the FP would not work for us.
Thanks 
We really don’t understand clearly your problem. So we just have an anwser: this theme is using the whoisservers.php from WHMCS and if you want to change this, we can’t help you.
Ok, if it is using the whoisservers.php from WHMCS then it is clear 
I am still a bit confused about the Project Management add-on which is part of WHMCS (no third party product) why it is not supported.
Basically the Cloudme WHMCS part looks 99% identical to the Six, and from my personal view should work with the project management add-on since this is working fine as well in Six.
Did you test if the project management works in your version? If your WHMCS theme is based on Six it should work, or in the worst case would need a couple of CSS adjustments.
Please let me know 
Also other question, are the PSD’s included with the theme? Or can be delivered afterwards for adjustments etc.
Thanks for your patience 
Hello,
We not focus with add-on of WHMCS and we try create a WHMCS template and order template for our theme custom base on six template and order template default of WHMCS.
WHMCS include many add-on and WHMCS is a separate system, we not have check any add-on of WHMCS.
We not have include PSD files and will not provide PSD files after buying.
Thank you
I think we are talking about something else. So if you are looking at the WHMCS maketplace I totally agree that you can’t provide support or integration, it is simly too many.
But, what I try to make clear is that WHMCS has 6 add-ons which are a part of the WHMCs installation (they can be found here: http://www.whmcs.com/addons/) only 1 out of 6 addons have a impact on the styling for which the Project Management requires the ‘SIX’ theme coding.
Anyway, I will by the theme and will try if it will support the project management add-on, if your theme is based on six I do not expect issues.
Thanks!
Thank you so much.
Can I remove this message ( Screenshot http://prntscr.com/bjqs1h )
Thank you
I have Google Re-Captcha on my WHMCS and I set a “OT search domain form” but, when I search on this, it takes me to WHMCS and says that there is an error with captcha and shows like I was registering “register.com” how can I fix this without use of WHMCS Bridge? Thanks
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
hey there, I really need help resolving some issues between whmcs and your theme. Can you please help me get this properly set up? I will happily pay you an hourly rate. Too many things do not function properly
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
Hi there,
I purchased your Cloudme theme from Themeforest but realized it was the HTML version, opposed to the Wordpress version.
I realize the price is higher for the WP version so I’m more than happy to pay the difference if necessary.
Can you please advise on the steps necessary for getting the WP version, I’ll be more than happy to review and provide a testimonial of your customer support 
Thanks in advance! Grayson B
Envato: internetaffiliated
Hi,
Thank you for interest to our theme. We are Author of WordPress version only and you can contact with Author of HTML template for help.
Thank you
Hi:
I’m thinking on purchasing your awesome Cloudme Hosting WP Theme, but I have a question before: is the Visual Composer license included in the purchase, or must I pay for it apart?
Thanks in advance.
Keeval.
Hi, plugin license not include in package, include plugins only and update plugin via theme, thanks
Thank you. Once installed the theme and the plugins, when I try to edit a page, Visual Composer seems not to be working, as the “loading” spinner keeps spinning and no modules are seen in the editor area. What must I do?
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ , thank you
Hi, great Theme! Quick Question (Hope I don’t need to open a ticket). Where can I change the speed of the testimonials? It’s going a bit to fast.
Hi, you can edit js in file : custom.js (in folder cloudeme/js/)
Find code :
// TESTIMONIALS CAROUSEL_________________________ // $(document).ready(function() { $(”#testimonials-carousel”).owlCarousel({ items : 1, autoPlay: 7500, transitionStyle : “backSlide”, itemsDesktop : [1199,1], itemsDesktopSmall : [979,1], itemsTablet: [768,1] }); });
and change by :
// TESTIMONIALS CAROUSEL_________________________ // $(document).ready(function() { $(”#testimonials-carousel”).owlCarousel({ items : 1, autoPlay: 7500, transitionStyle : “backSlide”, slideSpeed : 600, itemsDesktop : [1199,1], itemsDesktopSmall : [979,1], itemsTablet: [768,1] }); });
Good luck
Hi, do you have the full Icons set? I need some more. Not: https://fortawesome.github.io/Font-Awesome/icons/ but the round PNG ICONS of Support, Server s etc.
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , Thank you
Hey Oceanthemes.
I recently Purchased CloudMe for my online Tools website. I’ve decided to use the oneclick demo install to familarize myself with the different nodes of the demo.
I’ve tried to run the one-click install several times now, and I’ve even re-installed wordpress. It keeps on failing to transfer all files and update the menus, usually causing buggy loads and incomplete pages.
I’m not prompted for an FTP login, which I thought it would ask me for. I can provide screenshots and more info if necessary. Are you aware of a fix?
Nevermind, it was my fault as my chmod options were incorrectly placed.
Hello, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ ,Thank you
it has a bug when connecting to WHMCS, also the CSS not working as expected, it just can’t perfectly show like their demo, finally after purchase their supporting person not answering your question at all, just copy paste the outdated manual as answer
Hi, I not understand? please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/ticket , we not provide support on this comment box, Thank you
Hi Recently I purchased a theme (Cloudme Host – WordPress Hosting Theme + WHMCS).
I’m unable to upload this theme to WordPress.
Please can you guide the installations process.
Details of my website Website name: www.ydesk.in Hosting: Windows with plesk panel
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
Hi, can you provide me with the homepage image (psd file) so I can make some changes. I already submitted a ticket yesterday. Tnx
Sorry, we’ll support for you on monday of next week GMT+7, we are travel now and not work, thank you
I found the homepage hv too many animation, but I can’t find how to disable it
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , Thanks
I just purchased the template, I have some questions here
Visual Composer <—how can I activate this plug-in? when I click on the button it said I don’t hv license yet,
Best, Ernest
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Thank you
Is there any way to change social network links? it’s better the icons rather than just the “links” and uses less space.
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , Thank you
Hi,
Can you send me the PSD file from the rocket? I would like to install an Parallax-effect.
Thanks for your help!
Hello, please submit a ticket on our support system for check and help: https://oceanthemes.ticksy.com/ , Thank you
Hi,
Does this theme take care of whois? Please let me know. I am interested to have whois.com similar website.
Thanks
Hello, our theme compatible with WHMCS Billing System : http://www.whmcs.com/ , Thank you
Hi,
Thanks for the update. But I don’t think you understand my question. Does your theme have “whois” lookup functionality? So that I can explore the functionality in my website.
Thanks
Hello, I understand your question, and our theme compatible with WHMCS and WHMCS support whois.com or etc.. then our theme also support whois.com , Thank you
will this work perfect with WHMCS 5.3 ?
Hello, CloudMe hosting theme compatible with WHMCS 6.3, Thank you
will this work with 5.3 ???
Hello, Our theme isn’t compatible with WHMCS 5.3, Thank you
Not a WHMCS 6.3 theme. Quit trying to pass off old functionality as ‘this is compatible with 6.3’, it’s not.
Hello, Our theme is compatible with WHMCS 6.3, our theme include template whmcs : http://demo.vegatheme.com/cloudme/whmcs-bridge/ , but not include WHMCS Core : https://www.whmcs.com/order/ , Thank you
No it’s not. It’s not even 6.2 compatible
If you have buy our theme, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/submit/ , Thank you
Why would I buy a theme that’s a year out dated?
I not understand? our theme is updated today : 25 April 2016, Thanks
That’s nice, but that’s a lie You advertise:”Our theme is compatible with WHMCS 6.3” Your theme is NOT compatible with WHMCS 6.3. It is NOT up to date. It’s not even compatible with 6.2. There’s an EASY way to tell, stop trying to pass your work off as ‘updated’.
Hello,
If you have buy our theme, please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/submitThank you
I’m not throwing away money on a theme that is not kept up to date, where the ‘designers’ lie about functionality. Sorry, no
Thank you, you can find other theme for your website.
How do I change this background? https://westernwaymedia.com/domains/
Found it!