1243 comments found.
Hello. Will you update WooCommerce template files to be compatible with version 3.0 anytime soon? It’s a great theme, shame that you don’t update it anymore.
Dears,
I have a customized Codeus them (php files were also customized) I would like to refresh the theme, I would like you to advise how to do that the best. Is this included in your support, if I would renew it?
Thanks
We have got your email. We will check it today and will reply
Still can not respond to my request?
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demo install please :/
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Hi, we have replied per mail, sorry for this delay
Friend sent email.
Do you still suport this theme? Last update was in october.
Hi, sorry for this delay, somehow we have overseen your request. Yes, we still support this theme
Unfortunately the support they give here. What I ask is a simple help that takes you 5 minutes of your time. regrettable.
Hi, we have replied per mail
Hi. Could I install the demo version on my website? I bought them a long time ago the template and now I need to use it and they do not respond … Let me know if you can do it.
Hi replied per mail
Hi, i cant get the slider working like the demo, i got some errors when uploading demo sample… thanks Felipe
Hi, sorry for this delay, we have overseen your request because we provide our support mainly via https://codexthemes.ticksy.com. would you be so kind to contact our support team at https://codexthemes.ticksy.com/ ?
Hi,
Were can we can we get an update for the visual composer? Its still at v4.something, new version is somewere in 5..
kind regards,
Martijn
Same for the layerslider.
Hi, sorry for this delay. We have updated the plugins, please check
Where can I do this?
I reinstalled the main theme. (using child theme) Was v3.3.4 -> still v3.3.4 but plugins are still out of date. Visual composer shows in the regular plugin page as update available, but doesn’t update for not a valid license. Layer slider says on the main layerslider page, that there are updates available and that ” This site is authorized to receive automatic updates” but when you click on update it says it needs a purchase code. Which we dont have as it was included in the theme.
Here is a brief instruction: 1. Deactivate Codeus theme and activate some default theme like Twenty Sixteen 2. Deactivate and delete plugins you wish to update 3. Activate Codeus theme again and install this plugins again
...Will give that a go…but you guys might want to make this a bit easier…with a update button in theme options or something… this is just…
It worked. But I can’t say this is really user-friendly. Or an obvious action to take when trying to update plugins. Or described in the documentation. You might want to improve on this.
Hi, thank you for your recommendation, we certainly will consider this to include in future updates
Good afternoon friends! I still can not install the theme … it is possible for you to make a video step by step how to install codeus + demo … Since generating the demo gives me only errors … Do you have any video of the whole installation?
I hope your comments, have a good day !.
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Hi, i suppose we have already provided you support though your support has already expired. Please be so kind to extend your support for codeus and we will check your request. Thank you
I have to pay 41.13 USD for I asked a question? The problem is the template you made with the XML file and it turns out that I have to pay for my money …
Hi, please prepare a new empty wordpress installation and provide us URL and wp-admin access details via our contact form https://themeforest.net/user/codexthemes, we will check
Friend I’m waiting for your answer I’ve sent you emails with the data My email is: alvarocamus@gmail.com
I wait your answer
friend. Will I have your help? let me know.
http://i63.tinypic.com/jk7xxs.jpg????
waiting for a response…
Hi. Could I install the demo version on my website? I bought them a long time ago the template and now I need to use it and they do not respond … Let me know if you can do it.
Hi, replied per mail
Hi,
The layerslider on our website is not loading. It just shows the spinning loading icon: http://www.ihbangkok.com/
I can however, load the sliders in preview mode when editing the sliders. The images are all there and load fine in preview but don’t load on the actual website.
We are using Codeus Version: 3.0.2 and all plugins are up to date.
Thank you.
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap
Got it to work now. Faulty .htaccess file was causing jquery files to not load.
Thanks for letting us know!
It seems the version of Visual Composer installed with the Codeus theme on my website doesn’t work. The version of WPbakery VC is 4.8.0.1. Will you release a fix for that ? It’s indicated that Codeux is compatbible with Visual Composer 4.8.x over there : https://themeforest.net/item/codeus-multipurpose-responsive-wordpress-theme/6906054/
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap
I should precise : “doesn’t work anymore” I purchased the theme few months ago but it still saying that Codeus should be compatbible with Visual Composer 4.8.x
Hi, can you pls contact us via our contact form here themeforest.net/user/codexthemes and provide your URL and wp-admin access details? We will check
Ребята, привет! помню здесь есть русскоязычный сапп, поэтому спрошу на русском и тут, так как саппорт закончился, а нужна мелочь. В общем, у моей страницы http://bobmedia.md/ сетка логотипов клиентов вдруг стала цветной, вместо черно-белой, как у вас в демо. Я помню, что такое уже было, и вы мне помогали, я толком никаких изменений не делал, кроме как сменил цветовую схему с light на dark и это опять произошло. Спасибо заранее за ответ!
Any answer?
Hi, sorry for this delay. Can you please submit this request at https://codexthemes.ticksy.com/ ? Thank you
Hello! I can’t because my support expired. I have little question: grid of clients on my site suddenly became color, but not BW like in your demo. Where can be a problem? I had such problem few months year ago and you helped me. Thanks!
any answer please?
Hi, please be so kind to understand that we can provide support only in case it is active. Could you please prolong your support and we will check your issue asap. Thank you
$41.13 for theme bug is too much
Please confirm you can reproduce this bug on our demo website, please indicate your OS and browser version, thank you
I don’t know what about your demo but I know about my site and when I changed color style from light to dark – grid became color not only on hover but static too. In Chrome and Safari problem exists. In Firefox all is ok – http://prnt.sc/ertf7t
Before I buy your theme, I wanted to ask if the Give Donation plugin could be used with theme.
Hi, yes, sure. Sorry for this delay.
Thank you
You are welcome
Chance of an update soon? Like the slider plugins etc? I think rather than having questions and complaints you guys should send out an update!
Hi, please accept our apologize for this huge delay, unfortunately we have overseen your request. Yes, we are planning to release an update in near future, please stay tuned.
Where is the Instagram share button for the social media buttons ?, one of the most used share buttons missing – why ?
Hi, sorry for this delay because of the weekend. Would you be so kind to resubmit this request at codexthemes.ticksy.com, because we provide our support mainly via our support center there. Thanx
Hi! I just purchased ‘codeus’ and am unable to install nivo-slider. Can you help?
Hi, sorry for this delay, somehow we have overseen your request ;( Would you be so kind to submit this issue at codexthemes.ticksy.com and provide your URL as well as wp-admin access, we will check asap. Thanx
Sorry guys but this theme ist not up to date and the functions dosen´t work correctly and 40 Dollar is a joke!!!
Hi Ben, sorry for any inconvenience. Can you share more details on what is not working and provide your URL and wp admin access via our contact form at https://themeforest.net/user/codexthemes ? Thanx!
Pretty bad that you guys don’t wrap your function definitions in function_exists. This makes it impossible to override templates in a child theme. I’m doing work for a client who owns this theme and it’s a pain!
Hi, would you be so kind to provide your purchase code via our contact form at https://themeforest.net/user/codexthemes and we will check this for you. Thanx
Hi, First of all great themes- in fact so great that it’s hard to decide which one to choose 
I was about to get scalia when I saw your other themes and I have two pre purchase questions (I need a simple business theme)- will I be able to add contact details in header and newsletter option- I saw these options in demo for scalia but not for any other theme. Thank you for your help
Hi, please accept our kindest apologize for this delay, somehow we have overseen your request here ;( We would recommend to use one of the business templates of our TheGem theme, please check the demos here http://preview.themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/full_screen_preview/16061685?sort_priority_group=meta-business&ref=cirvitis&clickthrough_id=907181507&redirect_back=true
Hey, what about new updates. There are some details of the theme with Wordpress 4.7 Thanks,..!!
