1722 comments found.
Hello
How I can change the static photo in pages header?
Hi Almasroori,
Please go to your WordPress dashboard -> Appearance -> Customize -> Page Title -> Title -> Change background image -> Save
Thanks & Regards,
ThimPress – Customer Service
Hi, Urgent help!!! The orders of courses and the orders of products will display in WooCommerce order page only. and the orders of course does not display in LP Profile page.
Hi William_Wang,
Sorry, it is impossible now, LearnPress need to have a order separate to the student can enrol on the course.
Thanks & Regards, ThimPress – Customer Service
why? it’s working last time. what’s your mean of “LearnPress need to have a order separate to the student can enrol on the course.”
What I mean is that when buying a course through Woocommerce, there will be 2 orders created at the same time, 1 order in Woocommerce and 1 order in LearnPress, once the order is completed, it will show up on the user’s profile page.
Thanks & Regards, ThimPress – Customer Service
the issue is that it only creared 1 coures on Woocommerce, and does not create any order on learnpress.
In this case, please go to our forum create a ticket, our developer team will check for you. You can create a ticket here: https://thimpress.com/forums/forum/plugins/learnpress-plugin This forum doesn’t required to renew license support. Your support license has expired one year ago. Please renew your support license to get the best support service.
Hi, I have a general question: I have just found out through your support that the new version of corptrain / course builder no longer has any “start”, “previous” and “next” buttons. I confronted them with the demo showing these buttons, but they said they were not the most up-to-date version.
These are the only reason I purchased your theme. In fact, I bought “eduma” before “corptrain” and realized there wasn’t a button to “start” the course. I had to delete all my content and start brand new with “corptrain”. Hearing this news is of course a huge set back to me. Could you please help me with the following 2 issues:
1. Do you have anywhere an updated demo page to show the ACTUAL theme you are selling? 2. Is there anyway I could keep these buttons?
Thanks a lot in advance!
Best regards,
Chi
Hi,
We are so sorry to hear that, the button is only has in LearnPress 3.2.8, on the version LearnPress 4.0 we have to remove it. We will update our demo now.
Thanks & Regards
4 days and 11 hours have passed, but neither the issue was fixed nor I got reply from your developer team https://prnt.sc/1g72nve I hope you will reply me with a solution instead of suggesting me to create a new ticket and again wait for days and hours.
Hi,
I’m so sorry to hear that, I asked team check and fix for you now.
Course Builder is not working after update.
The problem is With LearnPress . We are not able to edit any course
Please create a ticket and describer detail your issue on our support system, we will check for you. https://thimpress.com/forums/forum/course-builder-lms
Already generated ticket. https://thimpress.com/forums/topic/course-builder-is-not-working/
We will check and respond for you as soon as possible. Please be patient.
Hello, I know it is possible to use locatranslate to translate, but I would like to know if you have the file already translated to Portuguese Brazil (pt-br)
hey guys, due to some technical reasons, i need to change my domain name. currently this theme is registered with savyguru.com domain. Please change my domain to excell.guru Thanks in advance.
Hi,
We don’t support domain, you can move to the new domain and activate license again.
Hi! I will ask something.. If I buy a license now, if I install and edit it in a demo area, will it be possible to move it to the real domain?
Yes, you can do it
teşekkürler, satın aldım çok güzel.. Birşey soracağım http://prntscr.com/1btfp9m I cannot make the field you see here “certificates” in Turkish. Where can I do? http://prntscr.com/1btgua3 I fixed it from language files but without success
You should translate Certificate plugin and LearnPress plugin or you can go to the CorpTrain forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your ticket. Our support team will check then guide you.
Hello guys, i’ve been having an issue, i have all the options configurated, but when i go to checkout an order, it says i do not have payments methods configurated, this wasn’t happening, and suddenly it started to happen, could you help me out?
Please send us an email to support@thimpress.com, we will try to help you. Your support license has expired. Please renew your support license to get the best support service.
Hi, i have renewed my support license, could you help me out with the issue? It’s really urgent
I checked you have a ticket on our system, I ask our team to check and respond for you as soon as possible
Hello. Our site has an issue since the recent theme update. Customers are locked out of quiz ( it asks them to log in but they are logged in). We tried to raise a support ticket but despite having 6 months support available it won’t show us the link to open ticket. We are sent in endless loop despite verifying purchase code. How can we raise a support ticket to resole this issue.
I checked your ticket created, our team will check then respond to you as soon as possible.
Thank you
Hello,
I need to make sure how this theme handles below cases.
1. I have many courses and don’t want to use a membership option for the payment. I just need membership option for registration reason to track the members. A user/member (after registering to system just like we did here to ask questions) should be able to select different group of courses in the list and add them to cart and purchase. Or user purchases as a package for several groups of courses. Is it possible to do that with this theme with FREE version of Pait Membership Pro?
2. I need to offer users to purchase courses for a different time periods as an option with different price level. Lets say, for a month, 3 months or 6 months. Is it possible with this theme?
3. In a member registration form, what field of information available? Is it possible to add additional fields such as address, city etc.
Thanks.
Hi,
1. Yes, you can do it with a version free of Paid Membership Pro. 2. Sorry, we don’t have this function. 3. It can’t add fields to the registration form but LearnPress allow you can do it, you can refer use the register form of LearnPress without of Paid Membership Pro
It is getting chaotic with that theme – can you simply explain why you always again and again rename the same theme – how can we promote courses when it has meanwhile now the third name change. It is a headache – sorry! – At least explain me here right now what is the differences NOW after the new name change and why did that name-change happen. Especially what are the differences to edema – as far as I could see until now from sites of Learnpress there are no differences as both contain the same modules, wp-bakery and not something like oxygen is still on board with both too but that one has still no other page builder i.e. oxygen/divi – why not why that old antiquated wp-bakery only? I directed all customers who asked us to help them with this theme to that chat here so they can read along and I don’t have to repeat everything again. Thanks for understanding!
Hi,
1. Don’t worry.We rename our products to match the marketing strategy and theme oriented, renaming will not affect the courses nor the look and feel of the theme.
2. Eduma is for multi purposes, Course Builder theme is only for Corporate Training. Eduma theme has more demos than Course Builder theme.
Sincerely
so it is basically the same as Eduma – only design different – but functionality is the same like Eduma – right. You know when you change the Names we also have to change in all our promotional materials all names again and again and that is a headache as with every new name you choose we have to explain the customer that this is actually the same identical theme like before and what they have seen with us and it does not look very trustworthy to do so. It more looks like it is a bad theme with not so good support which does not sell as good as eduma and therefore all new name changes happen. This is really not a good strategy your are having here as we try to sell your product so the people hire us to do all the service parts like installation, customizations etc on their sites after they purchased the Theme from Envato. And we are only from many agencies actually doing that! Please keep that in mind! Namechanges won’t help you at all if itsn’t a coordinated effort or at least some major new features get introduced – Not design stuff as that is what customers customize anyway – features. i.e. for that corpWhatshowever theme now before Courses i.e. the integration of Jitsi, so that video conferencing is possible easily or even better an export / import option to transfer courses between MOODLE and LearnPress – as many corporate sites use MOODLE here but like to get a system where it is much easier to sell courses. So if it would have i.e a bridge to Moodle or an option sell Moodle Courses with SSO on a LearnPress site and promote those courses there , or even to import them to Learnpress or vice versa it would definitely help to sell a corporate system and it also woudl make a difference to a more simple system like edema with a trivial usage. Biggest handicap to sell your themes is actually the Themebuilders are outdated and no more appreciated and since the new pricing update that includes element or. People come to us now to integrate Learnpress to OXYGEN – really fast sites – and very flexible – but all has to be rewritten because the wpbakery stuff isn’t working at all and element or well it is not working either nor site origin. Oxygen and Divi are the ones needed right now.
Hi,
Each company will have a different strategy. Our name change is only part of our strategy to better reach our customers and support them. Thank for your comments and we will discuss and consider it.
Sincerely.
I only took a fast look at it and there might be more mistakes – please check.
Thank you so much.
Hope you have a nice day!
hello, the theme is very nice but we have 2 problems.
1- The urgent thing: As a result of the learnpress update, all the plugins have become passive and are not active. it gives an error. This is very important, can you please help?
2- Most of the loco translations are lost after the update, we cannot locate them.
Hi,
About theses issues. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hello, After updating some of my translations with loco translate have disappeared. To solve the problem I cannot find the translation for “Start Now” to register for the course in the translation dictionary. The second problem is that I bought the frontend editor plugin but with each update it does not work. As a reminder, I do not need a license to answer these questions since this is a product that I have purchased and know how to do it. Except that your updates disturb or seem incomplete or blocks what I have already done. Can you answer my questions here?
cordially
Hi,
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Lessons don´t show up under Modules even with all non-essentials plugins disabled. If I use another theme, they show up as expected. I am using Course Builder Versão: 3.2.6
Forgot to mentioned that in fact, they do show up, but only for Module 0. All other Modules don´t show any lessons. http://i.prntscr.com/MNvnXGS8RGSSdlggQuG0Fg.png
With another theme, working just fine: http://i.prntscr.com/DOmFZoXzTLeJuvLDbHhPug.png
Hi,
With this issue. Please send us an email to support@thimpress.com, we will try to help you.
And your support license has expired. Please renew your support license to get the best support service.
Sincerely
Hi. I have a problem after the update. PaidMembershipPro -Membership Levels. I want to assign a participant, but it doesn’t work. He will not assign a course to him, membership. Any advice?
Hi,
With this issue. Please send us an email to support@thimpress.com, we will try to help you.
And your support license has expired. Please renew your support license to get the best support service.
Sincerely
install the theme completely but certain things are not appreciated the same as the demo
Hi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Course Builder forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your topic.
We will check all your issues.
Sincerely
Hi, my website is ready, but I can’t buy a course https://prosomex.org/cursos/marketing/curso-reportes-kpis/
Hi,
With this issue, Please go to the Course Builder forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your topic.
We will check all your issues.
Sincerely
Hello, Is it possible to add Stripe payments to the website? How would I do this?
Many thanks
Hi,
Wocommerce payment is intergrated with our theme. You can use it to use Stripe payments.
Sincerely
Hello, I just purchase the theme and I would like to know how I can change the header image for the content pages, and also know if there is a way to use a different image per section, thanks in advanced.
Hi,
With this issue, please go to the Course Builder forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your topic.
We will check all your issues.
Sincerely