1722 comments found.
Hi, demo doesn’t work it goes to a 502 error message. Please check! I want to see the preview before buying! Thanks
Hi,
All of our demo is working now, Can you check it again?
Thanks & Regards,
ThimPress – Customer Service
When will we get ‘Live Course Add-On for LearnPress’ in the ‘CorpTrain’ plugin repository. It is not showing in the theme’s admin panel…
Hi, sorry, it is not an add-on that comes with the theme, you have to buy a plugin to use it. https://thimpress.com/product/live-course-add-on-for-learnpress/
Thanks & Regards,
ThimPress – Customer Service
Dear Sir,
I create button by Thim Layout Builder and add on Header Right, It’s show on Desktop only, but doesn’t show on Mobile and Tablet. as a attach file : https://prnt.sc/0RufgksmZzAC
Could you tell me to edit it?
Best regards, Prach Konphet
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
Thanks & Regards,
ThimPress – Customer Service
I already create a new topic, Thank you very much
I don’t like that updates of this theme are making errors on website
Our styles are dissapearing or logo start to be bigger, etc… It shoudn’t be like that.
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you. This is a free forum, you don’t need a renewal license to get support.
Thanks & Regards,
ThimPress – Customer Service
Hi, after the new update the newly added lessons will not display. Rolling back to old version of Learnpress will fix the issue. It is just weird. Also it does broke only the profile page area. The rest are fine except I cannot add new lessons.
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you. This is a free forum, you don’t need a renewal license to get support.
Thanks & Regards,
ThimPress – Customer Service
Hi I already submitted this issue on support forum but no one attended on it. I have also my login credentials attached to it via private replies. Thank you.
Oh, I saw that, we have the time zone +7 and your topic created in midnight, our support team will check your topic now, please follow it.
” Clicking on Forgot password” is taking to 404 page. For your info, forgot password page is available with its shortcode but when clicking on forgot password link it is going to 404 error page. is there any way to solve this problem?...
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for better support. Our support team will check and then answer for you. This is a free forum, you don’t need to renew your license to get support.
Thanks & Regards,
ThimPress – Customer Service
Hello! I have a blog and I have acquired its theme to use it in my blog. When activated it, the inserted youtube’s videos look outdated (supre bigs), they look pretty bad on mobile version.
I wanted to know what solution could be found to this! Thank you very much.
Hi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Course Builder forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your topic.
We will check all your issues.
Sincerely
after the last update the problem of the add to cart button the text is transparent again. They can solve it as quickly as possible, the page is useless if the purchase button does not exist. Don’t tell me I’ll be all weekend with this problem please.
https://prnt.sc/ec7c3RRn3GlsHi,
You can go to Appearance => Customizes => General => Custom CSS&JS => Custom CSS: add code https://prnt.sc/mj9_mqIbR4rr
Thanks & Regards,
ThimPress – Customer Service
Perfect
Hello, after the last update, the add to cart button and price information disappeared.
Hi, Please go to Dashboard / Learnpress / Settings / Payments / WooCommerce Payment / Buy courses via Product. If you enable this option, the course will be sold through the Product page of Woocommerce, which we have also clearly noted here https://www.screencast.com/t/xFsSXJ7A5f, so information such as course price, and course purchase button will not be displayed. They are only visible when you disable this option.
Thanks & Regards,
ThimPress – Customer Service
I hope you guys solve this problem. When a client buys the course, the word (without item) appears in the learnpress orders, that is, the course is not assigned to the client, but the payment is affected
https://prnt.sc/cy1M-ndMTQH5Hi,
Please follow your topic and our team will check for you. Note: Please be sure you are using the version 4.0.8 of the Woocommerce add-ons for LearnPress.
Thanks & Regards,
ThimPress – Customer Service
Please continue discuss with us on the forum, our developer will check for you.
Hi Thimpress, beautiful theme! I find this the most beautiful and creative of the 3 educational themes you are offering!
As for my presale questions:
- Are the theme and included plugins already compatible with php 8 and 8.1? (as php 7.4 is soon end-of-life) - Do i understand correctly that WPBakery and Elementor are included in the theme? - Also, as WPBakery and Elementor are both adequate for me, which one would be most reliable to use with the theme? (i.e. which one has least possible compatibility issues in future updates?)
Thank you for your assistance in this! Kind regards, Eric
Hi,
Our theme is compatible with PHP 8 and we recommend our client use the Elemntor for their website, it will have support better.
Thanks & Regards,
ThimPress – Customer Service
Brilliant, thank you Thimpress 
Hi Thimpress,
I am currently reviewing the installed plugins and the learnpress add-on bundle, but I couldn’t find the add-ons (only 4 learnpress add-ons appear to be installed),
Where can I find or download the “LearnPress Premium Add-ons – LearnPress Theme Bundle for free” that is included in the theme?
Thank you for your assistance! Kind regards, Eric
Hi,
Please go to your dashboard -> CorpTrain -> Plugin then you can find the premium addon included.
Thanks & Regards,
ThimPress – Customer Service
dear sir, my question is that, i want this option that my subscribed student can get 1 video or 2 video daily, student cant watch more than 1 or 2 videos if i dont allow to watch more than 1, for example if i sell any course for 30 days and i have total 30 videos in that course so i just want that 1 video per day user can watch, first day he/she can watch first video and second day can watch second video, hope you understand
can you please let me know is that option available in your theme ?
Hi,
We have the content drip add-on, hope it can help you.
Thanks & Regards,
ThimPress – Customer Service
where i can check content drip add-on ? is it paid add-on ? or its already added in theme ? how i can check this please share detaisl
Hi,
if you buy our theme you can go to Dashboard => CorpTrain => Plugin => Activate plugin. and when testing or checking with the user account. Please check again.
Thanks & Regards,
ThimPress – Customer Service
Is possible to get member demo account to see backend and frontend of the courses? Is possible to make course with quiz with open questions?
Hi,
The LearnPress is a free plugin, you can install it on your local to check.
Thanks & Regards,
ThimPress – Customer Service
It’s pre sale question. I’m looking for a template that would fit perfectly. So can I ask for a demo approach to see what courses look like?
But Learnpress doesn’t have the possibility of open questions?
Hi,
We have the demo here: https://accountlp.thimpress.com Can you describe the detailed open questions?
Thanks & Regards,
ThimPress – Customer Service
Presale Question 1. From what i see from the demo and feature…,will i have to purchase any further plugin to have my site function from what i experience for the demo. 2. Is the theme compactible with mailchimp 3. Can i integrate third party payment gateway such as paystack from Nigeria to collect payment in local currency or can you advise how i can charge in local currency. 4. Can i get support to install the theme in the event i purchase the theme, because i’ve red alot of issues client face with installing the theme. pls, i need response, ASAP, i want to purchase the theme
Hi,
1. Our theme includes plugins. You can see this image: https://ibb.co/HxrQJRP
2. Our theme is integrated with Mailchimp.
3. Our theme is integrated with Woocommerce payment, you can use payment methods through Woocommerce.
4. Of course, if you have any issues, please create a new topic on our forum. We will support you: https://thimpress.com/forums/
Thanks & Regards,
ThimPress – Customer Service
Hi there,
A couple of years ago, I have built a LMS website with your template using Learndash instead of LearnPress. Today, I have to duplicate this website to built another one for the same company but with another branding, also with Learndash. If I buy a new licence of your theme to get updates, will it still be compatible with Learndash like it was before ? Thank you in advance for your answer.
Hi,
Sorry, Learndash is not our product. So we can’t check your issue.
Thanks & Regards,
ThimPress – Customer Service
I know that. I just want to know if your template is compatible with Learndash or not. Thanks
Hi,
Sorry, but we have not tested our theme compatibility with Learndash. For the best experience, you should use Learnpress.
Thanks & Regards,
ThimPress – Customer Service
Pre-Sales Question: Does this theme also rely on gutenburg blocks or are their short codes included?
Hi,
We build this theme with Elementor and our own widgets. We don’t build with Gutenburg.
Thanks & Regards,
ThimPress – Customer Service
Hi, I bought this theme a couple of months ago. I have been trying to get help installing my logo correctly and uploading pics for the pages but it comes out all wrong. I have used the support forum to ask for help. You finally wrote me and told me to request customization help but your customization form has a glitch and I can’t ask for help. PLEASE TELL ME HOW I CAN PAY SOMEONE TO HELP ME GET MY LOGO AND PAGE BANNERS INSTALLED.
Hi,
We will continue to support you through the topic you created earlier. Please follow the topic on the forum.
Thanks & Regards,
ThimPress – Customer Service
This theme has been frustrating me now for the past 3 months…. Everytime I think I’m done fixing all the issues a new one pops up. Currently In my popup registration form there’s no field for password (See screenshot (https://prnt.sc/Y1xBRRYqEvXK)). I’ve tried everything, but all have failed.. I even contacted the theme owners via their forum but got no reply.. This is extremely frustrating.
Hi,
Please follow your topic, our team replied it.
Thanks & Regards,
ThimPress – Customer Service
Hi, I have tried to install theme and import the demo data but the theme is not working on demo importation process. I mean I’m seeing an error notice while trying to import the demo data.
Here is the screenshot – (https://prnt.sc/LZkGOXY2ePDB)
And I tried to submit a ticket for the issues but I can’t find any link to open a ticket.
Please help me b solving the demo importing issue.
Hi,
Please go to the CorpTrain forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your topic. Our support team will check then fix that for you. If you still do not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Thanks & Regards,
ThimPress – Customer Service
Hi, There is no option to create new topic. To understand more please check the screenshot – ( https://prnt.sc/XiyulDwVjzWz )
Could you please reply? I can’t create any topic because there is no option to create topic and I’m seeing this notice “You cannot create new topics”
Hi,
You can see the message here https://prnt.sc/kToQjrV2XA8x, please enter your purchase code https://thimpress.com/check-purchased-code/ and check again.
Thanks & Regards,
ThimPress – Customer Service
When I enter the purchase code I see the message, please see the screenshot -(https://prnt.sc/zUfog8yq_VeO)
Yes, This is my email.
if you have the account before, please login that accounts and then create a topic, we see that account created a topic about 1 month ago.
Hi there,
I have a few pre-sale questions. 1) I would like to be able to bundle some courses and sell them as a monthly subscription membership model. If I buy this theme do I have to buy some other plugins/add-on ? 2) I saw a forum is buil in for discussion among instructors. Is it possible have a forum for a course that students can use to discuss. Also, is it possible to make a general forum separate of courses? Thanks
Hi,
When you purchase our theme you will get add-ons to perform these functions.
Thanks & Regards,
ThimPress – Customer Service