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hi there (Pre-Sale Question)
can i build multi doctor website with this theme ? does it allow me to add directories/categories such as doctors, illnesses, expertises, hospitals,location etc…
and can user/member search other members by these categories ?
Can i create paid memberships ? can patients or users give reviews with this theme ?
can i translate this theme different languages such as Arabic,Russian,Turkish …
thank you, great theme btw
Hello! Thank you for interest to our products! For your needs better to use the special theme created for directories.
Hi, the last theme update was in June 2020.
Is the theme compatible with the latest version of wordpress (5.5)?
Are you going to upload a theme update and plugin like wpbakery soon?
Hello! Yes, compatible, plugins included in the theme package have a last versions.
Hi, I’m having a trouble adding Fancy text (type effect) to my hero slide. Hero slide is made with Slider Revolution where Fancy text pop up or under the slide or below the slide….and I need it centered on the slide of course. Can you help please?
Also, the speed of the website when I update it or want to preview the website after some small changes is awful….Every change takes really really long….what do you think it could be? Would the optimization of the website help later or it’s something in the theme?
Thanks in advance.
Hello! Please create a ticket here https://grooni.ticksy.com and provide me temporary admin access to the site so I can investigate the issue.
Great, thanks! I’ll send you right now.
Hello. In 2019 I purchased a mega menu and it was only needed now. When setting the menu, she asks to activate it. But, activation does not work in any way. How do I activate the menu? My support period has expired and I cannot send a ticket to technical support.
Hello! Please try register your copy now, we had an issue with Envato API today. Sorry for an inconvenience!
On my site he writes – The plugin is not registered. But, on this site – https://license.grooni.com, I registered and activated it.
Try to purge WP Cache plugin, and clear browser cache. If issue still remain please send an admin access on our email support @ grooni.com
Hi, getting an error Failed to initialize plugin: quote_with_author when I try to use AuthorizeNet Payment Terminal with Crane Theme
Hello! which plugin are you trying to initialize? Please create a ticket here https://grooni.ticksy.com
AuthorizeNET Payment Terminal is the plugin
Hello! This plugin is created by third party developers, in order to resolve any issues you need contact the plugin author.
Ive purchased an extended support license. Still not providing me me with an updated license so I cant get support??
Hello! I see your status as SUPPORTED, You can not create a ticket here https://grooni.ticksy.com ?
Hi, the description includes “multisite” does this mean I can purchase the extended license, setup one main site and use it with WP Multisite network to sell subsites to my clients?
No, it’s mean that theme is compatible with multisite https://wordpress.org/support/article/create-a-network/
About extended license, Is allowed to use, by you or ONE client, in a SINGLE END product which end users can be CHARGED FOR.
Thanks for your interest to our products!
Very customer friendly support. Quick and understandable help and explanation in case of problem. My best recommendation. I’ve bought a lot of Templates but this support service is the most powerful!
Thanks for a kind words! Could you please leave your feedback and rate in the review section?
Thank you so much!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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