Discussion on Crane - Highly Customizable Multipurpose WordPress Theme

grooni

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153 comments found.

Hi, I’m trying to set the site icon. I’ve made a 512×512 .png and uploaded it to the media library (which is the only instruction in the FAQs) but I’m stumped on how to actually tell the theme to serve it up. Right now I just get a broken link and a thumbnail of the home screen when trying to create a desktop shortcut on my phone. Also, under the site icon uploader it just says “default 9193” What does that mean?

Hello,

Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue. Thank you.

Hi, The theme CRANE is available in bootstrap or another platform than Wordpress?

Best regards!

Hello,

Sorry, the Crane theme works only with WordPress.

Hi I have installed the theme and it’s plugins but all I’m getting is a bunch of shortcodes that aren’t working – http://bottrellconsulting.com.au/ What am I missing? If we can’t install this theme easily then we would like a refund.

Hello,

Seems that you are using some third party plugins for demo content or the demo content from other themes that is why you see shortcodes instead of content. Also, just answered you on the ticket at our support center.

Hi, is Crane compatible with this? https://themegusta.com/smartsections/

Hello,

We didn’t test compatibility with such addon but the Crane theme is compatible with Ultimate Addons and Massive Add-ons for WPBakery Page Builder which come bundled with the theme.

Hi. I’ve somehow managed to break the links to the groovy menu templates – I think my using Media Cleaner Pro. I’ve tried reinstalling the theme and uninstalling the groovy menu plugin and reinstalling it with no success. I still just have broken image icons. Right-clicking/open image in new tab gives me this: https://api.groovy.grooni.com/img/preset-standard-menu.png.

Any suggestions on how I can restore those thumbnails?

Hello,

Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue. Thank you.

Hi, I bought Crane – Highly Customizable Multipurpose WordPress Theme, but my license doesn’t work. I don’t know what to do.

Hello,

1) What do you mean by “my license doesn’t work”. Сurrently the Crane theme does not request your purchase code. (but soon we will implement it)

http://grooni.com/docs/crane/faq/do-i-need-to-enter-purchase-code-to-activate-theme/

2) About license of premium plugins included in the Crane theme http://grooni.com/docs/crane/faq/do-i-need-to-license-premium-plugins-that-come-bundled-with-theme/ http://grooni.com/docs/crane/faq/do-premium-templates-from-slider-revolution-included-to-the-theme/

ps If you have other questions please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.

Thank you.

Every time I try to use the Ultimate VC Addons INFO BOX the site crashes. Is there any way of fixing this.

Hello Startwithlocal,

Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.

Thank you.

Hello i’ve got a compatibility issue with groovy menu and flexible shipping plugin. I need your assistance with ticket #1735096 as soon as possible.

does it support RTL ?

Hello, yes, the Crane theme is RTL ready.

TIGSS

TIGSS Purchased

Hi,

When I am trying to import demo content. I get this error:

ERROR mkdir_failed_pclzip. Could not extract demo media package. Please contact our support staff.

We are on a deadline and the reason why we bought your theme was due to support. Please help us with this error so that we can quickly get to releasing news.

Hello, it seems to be a server issue.

Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.

Thank you.

TIGSS

TIGSS Purchased

I created the ticket.

Hello i just bought the theme, but for some reason the rev slider is not working on the homepage

Hello,

Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.

Hello,

I recently purchased your tweak and I installed a demo, specifically the “ONE PAGE” demo. I noticed the top menu does not reappear when scrolling down like it does in the ONE PAGE demo example you have in your site (http://crane.grooni.com/home-6/)

Is this a setting that I’m missing?

Thank you,

Guillermo

Hello, The one page should appear like in the demo. Please create a private ticket here https://grooni.ticksy.com/ with URL to the site and provide us an admin access ( http://grooni.com/docs/crane/faq/how-to-create-admin-user-in-wordpress-for-grooni-support/ ) so we can investigate the issue.

Hi, how can I style new custom menu via Groovy menu like this? https://graphicriver.net/item/59-navigation-menu-bars/screenshots/22494113
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