714 comments found.
templates are not working
Hi, will Ultimate Addons for WPBakery Page Builder and WPBakery Page Builder be updated someday?
Test Drive is not working! Do you have a link where I can see the template working?
Hi. I just purchased and have been trying to reach you at contact.wproyalflush@gmail.com. Is that the best way to contact you?
hi, I need to know, the version number from the last update in November 22
Hi, it is 1.5.8
will there be any more updates? the last was in November 2022!
I wrote several mails on severals problems with the theme (error messages) but i’m still waiting for an answer…
I purchased this theme last year and some of the required plugins are no longer updating, which means that my site is no longer running well. I’ve been in touch with the authors multiple times with no response. Very disappointed.
Just a heads up: Seems like the bundled version (in the Nov 14th 22 update of the theme) of “Ultimate Addons for Visual Composer” isn’t compatible with PHP8.2.1.
“Error message: Array and string offset access syntax with curly braces is no longer supported”
Or PHP 8.0, for that matter. Tried downgrading.
Hi, I followed the step by step tutorial about One Page section. Exactly like an other customer below, everything disappear once the “One Page Future” option is checked. If I disable it, my content comes back but without any one page navigation.
What can I do please ? I read we should use Standard Mode but i’m a bit lost. (beginner of wordpress)
thanks for your help
1. When I select Custom Categories in my portfolio page…not all the categories show up even though there are images associated with those categories. Only when I select “show all categories” do they show up?
2. some images in the portfolio page dont load until I’ve hit the load more at least 3 times.
Hi there, am I the only one, who has constantly trouble with the post format gallery in the portfolio? I have updated the theme, wp-version and all plugins and now I can’t add a gallery to a portfolio post. The button »add gallery« is still there, but nothing is happening, when I click on it. I had this problem before (a year ago) and solved it by using an older wp-version, but this does not work anymore.
Hi @Zeise
Please contact our support team via this email address and they will check for the issue you have: contact.wproyalflush@gmail.com
Kind Regards
Hi there, I would like to purchase your theme but I have a major question : Actually I would like to use the cufo/poseidon homepage to display my portfolio ( audio – pictures video ) but I would like to add some element as categories or other element to talk about my business, is that possible to add some element that I create and then use your portfolio ? Or if I use your template I can’t add other element on the page ? Thanks in advance for your time !
Please contact our support team via this email address and they will provide detailed info: contact.wproyalflush@gmail.com
Kind Regards
As wordpress version is now on 5.7.2 – when going to update parts of my Cufo theme site via essential grid or slider revolution – there is a notification telling me to update my version of these plugins. However I would need to pay for these updates. Are the updates not included in the CUFO theme? I need to make changes to the site, how do I proceed?
Hi,
Please contact our support team via this email address and they will provide detailed info: contact.wproyalflush@gmail.com
Kind Regards
Hi there, is there a way to customize the header/menu display design for mobile/responsive mode? It currently shows my website with a dull coloured block at the top with a triangle to open the main menu, but I’m trying to turn the block white, and ideally have a black burger menu instead of the triangle. But I’ve never been able to find a way to edit this. Thanks!
Oh and also, just recently I’ve found that I can’t open the website in ‘customize’ mode?
Please contact our support team via this email address and they will provide detailed info: contact.wproyalflush@gmail.com
Kind Regards
I’ve recently encountered a problem where my portfolio on my home page is not showing on firefox. I cleared my cache and it was visible again, but then when I try to view it another time it won’t show up until I clear my cache again. It seems okay on mobile and on chrome. Weirdly, if I click randomly on the page, videos from the portfolio will play, so the embeds are there, but they are just not appearing visually. I have just updated to most recent wordpress version on the site, and also recently installed the latest Cufo version. But the problem seems to have come out of nowhere. I have not made any changes to the portfolio design, and it has always worked well before. Any idea what might be wrong? Thanks!
Hi Adam,
Weird, please contact us via this email address: contact.wproyalflush@gmail.com and our developers will check for the issiue.
Kind Regards
Great theme, thank you! Only I can’t seem to update the WP Bakery plugin, and their website says I should contact you? 
Hi, we will make update tomorrow and update theme after that and you wil get all latest versions of plugins.
Kind Regards, Nick
Thank you!
It seems you don’t have a valid purchase of Ultimate Addons for WPBakery Page Builder
WP Bakery Page Builder its not working anymore, please help new version, wordpress what do I need to do, plugins updates?
Hi, we will make update tomorrow and update theme after that and you wil get all latest versions of plugins.
Kind Regards, Nick
Is customer support still available ? No response after 3 days… I’m thinking to seriously request refund …
Hi, I cannot see the content in single portfolio pages. Also if I want to edit them, on these single portfolio pages I cannot see the WPBarkey option, but I think I should be able to use it as I saw the code for WPBarkey