Really terrible support, no response in over a week.
34 Reviews
Great value!
Author response
We're glad to hear that the theme has returned great value to you.
Excellent customer service, I have had some very specific questions about the Docly theme and my personal use case and the author has been extremely helpful with everything I have asked
Overall just a quality WordPress theme, so much functionality, and super user friendly
I would highly recommend this Knowledge Base theme over any others on the market
I love this theme,
being a novice wordpress user and with a brand new site, I particularly appreciate the support given by the author of the theme.
The answers are given really quickly and this aspect is very valuable to me.
I highly recommend!
I have been looking for a documentation theme for a long time. In this area, I find Docly the best I have found so far. It has a great range of functions and an attractive design.
Regarding the documentation of the theme, however, I am also of the opinion that there is still some potential for improvement. The installation was easy, with the customisation I also needed a few hours until everything fit perfectly.
But so far we always have received good support. Feature requests as well as support requests have been implemented/answered quickly. That is the reason why I give 5 stars here.
Author response
Thanks for appreciating all our hard works. We are really trying to help our customers and facilitate the best possible experience for our customers. So it is always heartening to receive appreciation in return.
We are continuously improving the theme, so we will add more cool features in near future. And we really appreciate your positive, enthusiastic feedback.
I will give one more star in future
The author is responsible and willing to help.
Author response
Thanks for appreciating all our hard works. We are really trying to help our customers and facilitate best possible experience for our customers. So it is always heartening to receive appreciations in return.
Thank you very much!
Docly is a unique Theme with lots of very useful features. We've been looking for a solution to put our product documentation for so long and finally found Docly. Love the design as well as the functionality. I can say its a must-have for most envato authors. Thank you CreativeGigs for all of your hard work on this and best of luck.
Author response
Thank you for your kind words and for recommending this theme for most envato authors!
We are really happy and excited to know that Docly is perfect for your product documentation website as per your needs.
We are continuously improving the theme, so we will add more cool features in near future. And we really appreciate your positive, enthusiastic feedback.
Amazing theme, I'm using it for our internal process & procedures, and it's working very well.
Easily customized, great customer support.
Unlimited possibilities.
Author response
Thanks for presenting the theme and our efforts in just some words!
Good theme, they keep developing it so far and awesome support.
Author response
Thank you very much for appreciating our theme and our customer support.
We are trying our best, specially our customer support team, to deliver a smooth experience for our customers. So it gives us joy when our efforts really help our customers and our efforts are appreciated back!
Tell us what you think!
We'd like to ask you a few questions to help improve ThemeForest.