Hello,

i have buy docy. I would like to have a page that can only be viewed by logged in users. Everyone else should only see the login page. Do you have a tip for me?

Hi, I get this error when I create topics in the forum

[19-Jun-2022 10:04:37 UTC] PHP Fatal error: Uncaught Error: Class ‘DocyCore\inc\bbp_solved_topic’ not found in /home/yodo1/public_html/wp-content/themes/docy/bbpress/loop-topics.php:52

Hello, today I updated Docy Core to the latest version (along with the theme itself) which is 2.1.3 at the time I’m writing this.

I noticed that the OnePage template has dissapeared from the list of templates for pages. I still have the documentation ID set up for these pages but instead of the usual “OnePage documentation” template it’s now on “Default Template”. Once I manually change the template, the ID field also disappears and I can’t get it back. It also does not work as the page is displayed blank.

Here’s one such page: https://create.help.visitcloud.com/design/ Before the update, the page displayed the documentation for EazyDocs as one single continous page but now it’s blank. Did something happen to the OnePage documentation during the update? It’s a critical part of the website and now it seems to be gone

Hi

When we attempt to delete the imported documentation such as Rogan Documentiion we receive an 404 error such as below.

There are 4 that cannot be deleted such as Gullu Documentation Rogan Documentation Sample USer Guide.

Also we have imported kb articles. How do we create Categories and add existing documets in the new Category ?

Thank you.

The accordion on the home page has stopped working with one of the later updates – any idea why this would be?

OnePage Doc doesn’t work. The page looks broken with broken left navigation bar, background and layout… How can I fix it?

Hi, can you please check and let me know why my site “blinks” on the safari browser? – https://collectify.ai

thank you in advance!

One more question： Why Eazydoc will create a changelog in Documentations by itself as you saw in my website？After I deleted it, it will create a changelog again no longer.

thank you.

I purchased the Docy theme and have it up and running. However, I’m unable to activate the EazyDocs plugin from that purchase. When entering it on the spider-themes support site after logging in and searching support for the topic, it tells me I have an invalid product code.

How do I activate EazyDocs pro without purchasing it separately?

Hello. I have bought a premium subscription for Easy Docs. How can I get support through the chat or email announced as a premium feature? Many thanks for considering my request.

Hi,

I am having an error while using the theme

If a subscriber create a topic in a forum, the HTML tag is being included in the text.

How can I fix this please

How to adjust search results to not show “forum, blog”，only show “docs”

Is it possible to upload pdf files to forum?

I’m getting the following error while doing the auto-import demo theme

Import Complete! Your import completed, but some things may not have imported properly.

View error log for more information.

[ERROR] Failed to import “lightbox preview” (media) [ERROR] Failed to import “home2 large” (media) [ERROR] Failed to import “logo” (media) [ERROR] Failed to import “Logo” (media) [ERROR] Failed to import “spinner_logo” (media)

Hi , I follow the steps to import demo in setup-iptv.com , but some button like “More Communities” and main menu icon in mobile size dont reaction . Can you please help me too solve this ?

hello any news about yousizy integration please ?

Dear Sir, I bought your “Docy Theme” and today I have updated the theme (I had version 1.8). However, when I log in with my wordpress administrator to work with the “Docy theme”, I can’t see any page (I can’t see the preview either). The page is “loading” all the time. What can be done to solve the problem? Looking forward to hearing from you. Regards.

Hi there,

Do you know why i cant click on it? It looks like a bug.

Thank you in regards.

My docy title bar can’t turn to black in dark mode After update to 2.0. https://cod123.xyz/wp-content/uploads/2022/05/屏幕截图-2022-05-13-200313.jpg And the action button can’t hide.

i have purchase theme after activate i want to import demo i got these error

[WARNING] Failed to import product_cat Decor [WARNING] Failed to import product_tag Decor [WARNING] Failed to import product_cat Fashion [WARNING] Failed to import product_tag Fashion [WARNING] Failed to import pa_color Gray [WARNING] Failed to import pa_color Green [WARNING] Failed to import product_cat Music [WARNING] Failed to import pa_color Red [WARNING] Failed to import product_cat Shoe [WARNING] Failed to import product_tag Shoe [WARNING] Failed to import product_tag Tshirt [WARNING] Failed to import product_tag Wear [WARNING] Failed to import product_cat Woman [WARNING] Failed to import product_tag Yellow [WARNING] Failed to import pa_color Yellow [ERROR] Failed to import “lightbox preview” (Media) [ERROR] Failed to import “home2 large” (Media) [ERROR] Failed to import “logo” (Media) [ERROR] Failed to import “spinner_logo” (Media) [ERROR] Failed to import “icon-6@2x” (Media)

and also website icons not visible please have a look and fix that thank you