50 comments found.
Hi,
I’m using [Burger]. On product pages, the hero image automatically shows. How can I remove or hide it?
Hi,
Thanks for the purchase.
Please refer to the following guide for locating the product “template” page: https://boldthemes.ticksy.com/article/7243/ -
Once you do you can add global settings override to the template page – Hide Default Headline with the value true (checked).
This will remove the headline from all single product pages.
Should you need any additional assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi, Before purchasing the Eatsy theme, I want to clarify a few important points to make sure it fits my project.
1. Refund question
If I purchase the theme and later discover that it does not fit my requirements, is it possible to request a refund under Envato’s refund policy? I want to clearly understand whether the purchase is refundable in case the theme does not work the way I need.
2. Required functionality — IMPORTANT
For my store, I need the following behavior: • When a customer clicks on a product (for example, a pizza), • the product should open in a popup/quick-view modal, • and inside that popup I need: • size options (small, medium, large, family), • extra ingredients / additional toppings, • a quantity selector, • an “Add to Cart” button. • All of this must appear directly inside the popup without loading a separate product page.
My question:
Does Eatsy support this popup/quick-view product configuration by default?
If not, can you confirm whether this can be achieved with a WooCommerce addon? If yes, please recommend which specific addon works best and is fully compatible with your theme.
Thank you. I appreciate your detailed answer before I make the purchase.
Hi,
Please find the answers below:
1. Yes 2. No – we do not know specific addon which enables that.
Kind regards,
BoldThemes team
Hello, I am interested in purchasing your Eatsy – Burger version from this link: https://eatsy.bold-themes.com/burger/
Before buying, I would like to clarify one thing: Is this theme suitable for a pizzeria, with options for pizza sizes and extra toppings? If yes, does the theme fully support WooCommerce addons (e.g., product options) to add size variations, extra ingredients, and additional pricing for products?
I just need confirmation that it works properly with WooCommerce plugins for products with variations and extra options.
Thank you.
Hi,
Thanks for contacting us.
Eatsy does not implement any additional WooCommerce functionality on its own – it merely displays WooCommerce templates in theme’s look and feel.
But, you can use WooCommerce addons (e.g., product options) to add size variations, extra ingredients, and additional pricing for products for desired functionality
Eatsy should work properly with them.
Kind regards,
BoldThemes team
Hello, great theme! I’m planning to use this for a restaurant where we’d like to offer online ordering with a pickup option for local customers. Can you confirm if this theme allows customers to select a “pickup” option during the checkout process when using WooCommerce?
Hi,
Thanks for contacting us.
Local pickup is a WooCommerce core shipping method and is supported by WooCommerce by default: https://woocommerce.com/document/local-pickup/
As Eatsy does not add or subtract from WooCommerce default functionality, WooCommerce local pickup option can be used in Eatsy without issues.
Kind regards,
BoldThemes team
Hi, I purchased this theme 6 months back & haven’t even used it due to some project delays but when I finally installed it a month ago the imports were half & broken & there was no place to manage all products as woo commerce was blank. I did raised a ticket then, but I forgot to follow up on that & provide you with wp-admin credentials. Now the client has given a new deadline but now the support has expired even without me using the theme. I thought of renewing the support but the cost is higher than the cost of the theme itself. Please help! or else the whole purchase will go to waste!
Hi,
The best option is to start from he clean instance of WordPress and the latest version of the theme. Make sure to install WooCommerce and activate all require plugins prior to importing demo content – https://documentation.bold-themes.com/eatsy/getting-started/
If the issue persists after the clean installation and demo import, you can send us site url and wp-admin credentials using the contact form in the right hand sidebar on our profile page: https://themeforest.net/user/boldthemes and we will escalate the issue to our developers
Kind regards,
BoldThemes team
Hi I’ve just bought this theme and find it difficult to use, would like to ask for refund, how to proceed?
Hi,
Please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.
Kind regards,
BoldThemes team
Hi, is possible to add login area? for customers to see what they have ordered?
Hi,
Please take a look here: https://woocommerce.com/document/the-my-account-page/
Kind regards,
BoldThemes team
Hi, can I add product add ons with this theme ? So if , I want to charge extra for pickled onions on a burger, is this possible ? If not possible, would I just need to purchase an add on plugin ?
Hi,
Thanks for contacting us.
Unfortunately, that is not possible out of the box. Eatsy relies on WooCommerce for the ordering functionality, so you would need to find and install the WooCommerce addon with the desired functionality.
Kind regards,
BoldThemes team
Hello, I am interested in this theme. I have a quick question. If a customer place an order, how will be the restaurant get notified? Is there a panel or something for restaurant?
Hi,
Thanks for contacting us.
The e-commerce part of the theme is based on the WooCommerce plugin, so you do have all the functionality of WooCommerce available – https://woo.com/documentation/woocommerce/
You do have a WooCommerce order dashboard that displays all the orders, the notifications are also sent via email.
Kind regards,
BoldThemes team
Interested in the theme but I want to know if
1. Like delivery address and payment for delivery depending on distance and how quickly the order is received.
2. Customers should be able to track the status of their orders
If there are functionalities for the above
Hi,
Thanks for contacting us.
Eatsy does not provide these functionalities out of the box – you would need to use third party plugins or WooCommerce extensions of your choice for these features.
Kind regards,
BoldThemes team
Hello, i think your theme is good for my business,
if i purchase the theme do i will get all the image so i can get the look of demo home 3 ?
Hi,
Thanks for contacting us.
With the theme purchase you get demo content which is exactly the same as on our demo site. Please note though that the images on the demo site are not licensed for third party use, they serve only as a sample content. If you wish to use them on your final site, you need to license them separately on ShutterStock.
We can send you the link to the ShutterStock image collection of images used on demo site.
Kind regards,
BoldThemes team
Could i buy the psd file for the donut theme? (so I am able to tailor and show to client for purchase)
Hi,
Thanks for contacting us.
Unfortunately, Eatsy is available for sale only as a WordPress theme, and we do not have a full set of psd files for it 
Kind regards,
BoldThemes team
Arrrh! ill recreate everything – are there any elements? for example the wavy separators?
Hi,
Please let us know which demo are you going to use and we will check with the designers what is available.
Kind regards,
BoldThemes team
Hi there, i managed to recreate and have now bought the theme, but could i get any psd files for donut theme – thanks in advance
Hi,
Thanks for the purchase.
You can find the donut home psd here:
https://we.tl/t-ahXC8yYM0pKind regards,
BoldThemes team
Thank you – much appreciated. Can you tell me how i can change the to set the font colour as black?
Hi,
It really depends on where you want to change the font color.
Most of the page elements do have a font color parameter you can use (in the backend editor). For those that do not, you can add custom css.
Should you need additional support in the process, please submit a ticket at our support site https://boldthemes.ticksy.com/ with the url of the page and screenshot of the text you would like to change and our support team will take a look at the current setup and will be glad to assist you.
Kind regards,
BoldThemes team
Do you have a demo of how products look with variables, or do the products work with variables?
Your demo only shows the add to cart button but not options for products.
for example, the pizza people might need to add or remove toppings.
Hi,
Thanks for contacting us.
Out of the box Eatsy does not offer variable products functionality on top of the default WooCommerce features.
If you wish to add variable product options on top of what is offered by default in WooCommerce, you would need to do so by using the third party WooCommerce addon of our choice.
Kind regards,
BoldThemes team
hello
I need your help
after purchase, and trying installation of demo like this
https://eatsy.bold-themes.com/burger/nothing is working
still having basic wordpress theme
lets go to PRV to solve that issue
thx
Hi,
Thanks for the purchase.
Please make sure that you have followed the steps described in the theme documentation: https://documentation.bold-themes.com/eatsy/getting-started/
If that does not help, please submit a ticket at our support site – https://boldthemes.ticksy.com/, describe the issue, leave the site url and wp-admin credentials and our support team will take a closer look at it.
Kind regards,
BoldThemes team
Hello 1- Is it possible to have a menu with multiple sections and multiple items that fall under the sections
2- Is it possible to specify delivery charges according to each region
3- Is it possible for a visitor to see pop screen when opening the site?
4- Is it possible to send notifications through the site?
Hi,
Thanks for contacting us. None of these things are possible out of the box. You need to use respective third party WooCommerce addons and WP plugins. They do not come packaged with the theme.
Kind regards,
BoldThemes team
Can Pizza Delivery work according to the demo? And the payment method will work properly?
Hi,
The theme uses WooCommerce for ordering, so it really depends on what third party WooCommerce addons are you using on your specific site. The theme, out of the box, does not include any third party addons on top of WooCommerce.
Kind regards,
BoldThemes team
1) Do you have a separate app? 2) What needs to be done to convert this theme to an app? 3) If I convert by plugging Flink – WordPress App Builder – will it work?
https://codecanyon.net/item/flink-wordpress-app-builder/2500091Hi,
Thanks for contacting us. Please find the answers below:
1.) No, we do not have a separate app 2.) We haven’t find a good enough way to convert a theme into an app – in general you need to use the WP REST API and develop an app independently 3.) It seems that this specific item is off the market, but even if it isn’t we sincerely doubt that it would do the good job.
Kind regards,
BoldThemes team
Hi there, is this theme compatible with multivendor plugin like wcfm? Thanks
Hi,
Thanks for contacting us.
We haven’t tested Eatsy theme with multivendor plugins, but we do not see the reason why would it not be compatible.
Anyhow, we offer the money back guarantee, so if you are willing to give it a try, and if it does not meet your needs, we will refund you no questions asked.
Kind regards,
BoldThemes team
OK thanks for replying.
This theme have only 2 demos but in themeforest we see 6 demos…
Hi,
Thanks for contacting us.
The Eatsy theme has two demos – burger and cupcakes with three homepages each:
Burger:
1. https://eatsy.bold-themes.com/burger/
2. https://eatsy.bold-themes.com/burger/home/home-02/
3. https://eatsy.bold-themes.com/burger/home/home-03-donuts/
Cupcackes:
1. https://eatsy.bold-themes.com/cupcakes/
2. https://eatsy.bold-themes.com/cupcakes/home/home-02/
3. https://eatsy.bold-themes.com/cupcakes/home/home-03-vegetables/
Depending on the home page you wish to start from, please import the respective demo
Should you need any additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
I thought the support is 24/7, have created support ticket, 3083672, need assistance promptly. Thanks.
Hi,
Thanks for the purchase and thanks for contacting us.
Please note that on work days tickets are processed within 24 hrs (exceptionally 48 hrs). If submitted on non-working days expect the answer the following business day. We are located in GMT+1.
Thanks for understading.
Kind regards,
BoldThemes team
Found it, but it was not easy to notice the download link in the BT import.
