87 comments found.
I am having the problems with editing the home page. I have watched your tutorials and it shows only how you can build the home page as demo but on the demo home page I cannot find the way to edit the “Choose Your Vps Plan” section or “Populer Pricing” section. I have registered on the forum and asked the question there but no answer. I have also sent the ticked and no answer…
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details with some screenshots about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
It has been 18hrs and still nothing on the forum…
We are sorry to say that we were in a vacation. Our support team will reply to your topic soon.
hi just bought your beautiful theme. I try to integrate whmcs bridge but fail. I have installed whmcs into subdomain. Please advise how to setup like your demo using the subdomain. Thanks.
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
I want to get the Wordpress version, but I have a few questions before I buy it.
Do I get a lot of HTTP 500 errors?
Is the language editable?
Can admin panel theme menus be hidden?
Example: – Domain Pricing - VPS Slide -FAQ etc.
Hi
Why do you get a lot of HTTP 500 errors?
Moreover, we are providing a translateable .pot file to translate the language.
You will easily able to hide menus.
Best Regards,
ThemeLooks Team
In forums etc. as far as I can tell, he’s making these mistakes a lot.
PHP Fatal error: require(): Failed opening required ‘public_html/blog/wp-includes/post.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in public_html/blog/wp-settings.php on line 175
HTTP 500 because of this error.
The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website’s server, but the server could not be more specific on what the exact problem is. It’s not a theme issue.
I bought the theme
Thanks to purchased our item.
Hi, can you help me with customization? 1.Wordpress Admin panel hiding menu 2. How to edit the pot file. 3. How do I add Whatsapp icon and whatsapp link to the Social Menu. 4.Costumbutton next to the same way as costumbuton how do I add a menu.
Note: Just type in where and how you can add.
If you need customization service then please contact through our profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) to get a quote.
How much to complete my website with this theme? I already installed it and have WHMCS setup, just need to add prices and services in WHMCS and in the theme
Hi There,
Please send us a message with details using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) to get a quote.
Best Regards,
ThemeLooks Team
Thanks, sent
How can I configure ‘Click Here To Live Chat’ button for popup tawk.to chat window?
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
I got free version of this theme from themeforest wordpress themes link. So it’s not possible to register on your site. I will buy this theme. But now for testing purpose I setup this theme.
We are sorry to say that we are not available to assist for a free version.
Okay thanks!
Only had this theme one day and already have to update it? What a joke
Hi There,
Why you are thinking it’s a joke? You bought this theme one day ago that’s not mean the theme can not be updated at a certain time because you have bought this theme one day ago. Think about those customers who bought this theme 2 years ago.
However, this update is not for those customers who already installed the theme and CMB2 plugin, this update is for those who still not installed the theme and CMB2 plugin. We update the installation link for the CMB2 plugin. Because CMB2 plugin is no more available on wordpress.org
Best Regards,
ThemeLooks Team
How to remove the domain item from seaction? When I try to remove a seaction section, it will not let me.
Hi There,
Please watch these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U
If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
After i install the WHMCS bridge, and i visit the https://merrywebhost.com/whmcs-bridge/ the page did not show properly, how do i fix this. thanks
Hi There,
Please watch this video tutorial https://www.youtube.com/watch?v=5Vr9FziRBec&list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U&index=9&t=0s to setup the WHMCS bridge properly in the proper way.
If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
it seems current WHMCS 7.8.2 does not work (due to changes on payment gateways) with latest EcoHosting. Will there be an update release for 7.8 available?
Hi There,
The WHMCS 7.8.2 is a maintenance version. We will update the WHMCS template when the it will be a stable release.
Best Regards,
ThemeLooks Team
is it possible to remove the slider from other pages hows?.
Hi There,
At first, please buy the item. After then, if you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards, ThemeLooks Team
i have freebie license . im just asking simple question . its ok if you don’t want to answer, bye.
dear sir
i send you here a support request you told me to open tickets in the support area
but didn’t find any place to open a tickets its only a dashboard and everyone talk about his problem
so i need urgent support cause the remove button of my page not working to remove fields
Hi There,
We are really sorry to say that maybe you are in the misunderstood process.
If we referred you to our support forum then we mentioned “If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User” not “ThemeLooks User”. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/ “
This is because our support team/experts have no access here to assist you. They are only available to assist and reply to your questions through our support forum.
If you registered our support forum then post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
hello, I got the theme free how do I pay for support to be able to get some help without paying for the theme, send a link to pay for support only, to be able to get a purchase code.
Hi There,
In this issue, please contact Envato Market Help.
Best Regards,
ThemeLooks Team
I’m using v3.0 but I also can’t customize the section layout. The remove button is not working similar to @soumendas
Hi There,
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User” not “ThemeLooks User”. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
I can’t customize section layout . when I click to remove one… not working https://imgur.com/ICG79A7
Hi There,
Please download the latest version of the theme to get rid of the issue.
Best Regards,
ThemeLooks Team
Download when running promo . now need to pay ??
Yes. Without pay you will not able to download the updated version in the future too.
I am not able to import the demo data. While importing it is showing me internal error 500
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User” not “ThemeLooks User”. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
I am having issues with the whmcs template for this theme – I have tried to register on your support page but it keeps saying code does not match – how can I contact you
Hi There,
Please buy the theme to get the purchase code to register our support forum.
Best Regards,
ThemeLooks Team
hello
My web cannot display the edit section for products. Items hidden Please see for me http://theanhgroup.com/images/theanhgroup.com.JPGHi There,
Please extend your support. Because your FREE support was expired. After then, please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User” not “ThemeLooks User”. After then, post your topic with details with some screenshot about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
I can not remove hosting pricing v2 from the shared hosting page.
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User” not “ThemeLooks User”. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
hello, Nice theme however i wish to remove some sections from the homepage but unable to do so. And when i clear that section the space still remains on the homepage. How do i fix ?
Hi There,
If you need assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User” not “ThemeLooks User”. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
Hi, i have gone through the theme, in the whmcs, this is what is displayed(Dev License: This installation of WHMCS is running under a Development License and is not authorized to be used for production use. Please report any cases of abuse to abuse@whmcs.com) please advise.
Hi There,
We are using developer license for our development purpose.
Moreover, you have to buy a regular license of the WHMCS if you want to use WHMCS.
Best Regards,
ThemeLooks Team
HI,
Thanks for the quick response. How much does a regular license for WHMCS cost?
Please check out the WHCMS website https://whmcs.com/
