87 comments found.
getting these issues [14-Aug-2024 11:58:07 UTC] PHP Warning: Trying to access array offset on value of type null in wp-content/themes/ecohosting/inc/ecohost-theme-css.php on line 181
Hello,
It would be difficult to assess/advise on the issue via comment, email or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind Regards!
i purchased this theme, the elementor button is not showing, have tried deactivating all plugins one by one, nothing is working, have also troed all other suggestions like post types under setting, still not showing up…what could be the issue with this …
Hello,
It would be difficult to assess/advise on the issue via comment, email or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind Regards!
My site started loading very slow. Keeps saying at bottom, tls handshake with themelook.us and then waiting for themelook.us.
Also cannot access your support link.
themelooks.com is opening blank page. ........
HELP
get this error:
=’)) { error_reporting(E_ALL & ~E_NOTICE & ~E_DEPRECATED & ~E_STRICT & ~E_USER_NOTICE & ~E_USER_DEPRECATED); } else { error_reporting(E_ALL & ~E_NOTICE & ~E_STRICT & ~E_USER_NOTICE); } break; default: header(‘HTTP/1.1 503 Service Unavailable.’, TRUE, 503); echo ‘The application environment is not set correctly.’; exit(1); // EXIT_ERROR } /* —-—-—-—-—-—-—-—-—-—-—-—-—* SYSTEM FOLDER NAME *-—-—-—-—-—-—-—-—-—-—-—-——* * This variable must contain the name of your “system” folder. * Include the path if the folder is not in the same directory * as this file. */ $system_path = ‘system’; / —-—-—-—-—-—-—-—-—-—-—-—-—* APPLICATION FOLDER NAME *-—-—-—-—-—-—-—-—-—-—-—-——* * If you want this front controller to use a different “application” * folder than the default one you can set its name here. The folder * can also be renamed or relocated anywhere on your server. If * you do, use a full server path. For more info please see the user guide: * http://codeigniter.com/user_guide/general/managing_apps.html * * NO TRAILING SLASH! */ $application_folder = ‘application’; / *—-—-——-
Please ignore. Issue resolved.
Hello, is the support for RankMath included in a new update?
Hello,
It would be difficult to assess/advise on the issue via comment cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind Regards!
Hello, I have purchased your Eco Hosting Templates.. but I have some questions and need help with my website so that the eco hosting templates on my website work as they should and would very much like you to contact me on my email so I can explain you what my problems are and what I need help with
Hello,
It would be difficult to assess/advise on the issue via comment cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind Regards!
I need urgent help? how do I make this theme responsive number 1 and number 2 I do have whmsc license where do I place it?
Hello,
It would be difficult to assess/advise on the issue via comment cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato” User (Check out the screenshot as reference https://prnt.sc/I0auGjhSfL7b ), not “ThemeLooks” User. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/
Best Regards,
ThemeLooks Team
its not responsive
Hello,
It would be difficult to assess/advise on the issue via comment cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato” User (Check out the screenshot as reference https://prnt.sc/I0auGjhSfL7b ), not “ThemeLooks” User. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/
Best Regards,
ThemeLooks Team
Hi there, I am trying to get hold of you but your system won’t let me create an account? I need you to check why your theme is not recognizing the RankMath options – actually RankMath is not being able to scan the content of the page that is on your building blocks and it recognizes only the content that is in Wordpress text editor but this is not visible on the front end?
I contacted RankMath support and they told me that the theme must be compliant with RankMath.
Here is the answer from them:
This is an expected behavior as Rank Math only supports selected page builders by default. To fix this, you would need to contact the developer of the page builder that comes with your theme and apply our Content Analysis API. You may share this with them: https://rankmath.com/kb/content-analysis-api/
Hello,
It would be difficult to assess/advise on the issue via comment cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato” User (Check out the screenshot as reference https://prnt.sc/I0auGjhSfL7b ), not “ThemeLooks” User. After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/
Best Regards!
Yes, I first tried to create an account, but I get a weird screen saying I have been blocked, and I should insert my name and the reason am I contacting your support? So I filled that in and nothing happened?
I tried now again and I get the same screen -
Access Blocked Allow Request You have been blocked from entering information on this site. In order to prevent this from happening in the future, complete the request below to have the admin add your IP to a list that allows you full access.
Please enter your email address and a short note requesting access here.
So I do that and nothing happens?
Please try again. We have changed the security setting of our forum.
Thanks, Now I get: Invalid ID. error on registering. I have properly copy/pasted my license number
Any news about this?
I am there and I get an error: Sorry your purchase code already exists. Please try another purchase code.
I managed to reset the password and send the contact message.
is there going to be an update to the theme? nothing has changed but if i try to update any page, it now goes blank so i cant update anything on my site (it removes all the sections) also your image says v3.9 but the download is only 3.8?
Hello,
In v3.9 we updated the WHMCS template only. There was no changes in the WordPress theme that’s why the theme is still 3.8.
If you need assistance then please extend your support period, then register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
So is this a whmcs template
NO. It’s a WordPress theme and it’s included a custom WHMCS template. Please check out the WHMCS template demo here http://billing.ywhmcs.com/?systpl=EcoHostingWP
Best Regards,
ThemeLooks Team
Hi there, your website is down? I am trying to access the documentation on how to edit the template for WHMCS client area.
Hi,
We are facing a critical problem with our server. That’s why our whole team and all of our working processes got stuck. In this situation, you need to wait with patience until we resolved our server issue and get back to the work. Please wait with patience for our team’s response.
Best Regards,
ThemeLooks Team
Our website down issue has been fixed.
Thank you. Sorry how do I edit the template which WHMCS is using?
Please extend your support period. After then register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
updating my home page caues all the ecohosting content to go blank!? I cant update my pages anymore. V 3.8 seems the latest version but happened on 3.5 as well. how to solve this bug? tried php v 7.2 and 7.4
Hi,
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
me to want to know the new changes of WHMCS theme coming so i can buy it.
Hi,
We are working with the updates. The update will come within this month.
Best Regards,
ThemeLooks Team
any update on the release for new whmcs. im wating to buy
Hi,
We tried our best but it was not possible to release the update last month. The update will come within next week.
Best Regards,
ThemeLooks Team
any update sir, if not tell me i’ll buy other themes plz. i like ur theme but its not upto date
Hi,
We have updated the theme. You can buy it now.
Best Regards,
ThemeLooks Team
Hello
are you planning for new whmcs theme twenty-one if yes when its coming out
Hi,
Could you please provide us the reference for the new whmcs theme twenty-one that you are talking about?
Best Regards,
ThemeLooks Team
WHMCS 8.1 comes with new twenty-one theme + child theme support.
It will take time to update to the WHMCS 8.1 because we have more than 50 themes and templates with included a custom WHMCS template.
any eta as i wanted ti buy hosting gtheem with latest whmcs, but find not many but i like your theme, please tell so i can wait some time,
It can take this month.
I bought the theme but on whmcs the theme does not show the login screen and the tmbm client panel does not show this blank
Hi,
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
oky how can i have the theme for whmcs 7.10?
There is no way to have this theme for whmcs 7.10. In this case, you need to update your WHMCS system to WHMCS 8.0.x.
THEME IS NOT READING SSL. SSL APPEARS WHEN SCREEN UPDATES. AFTER DISAPPEARS IS INSECURE
It’s not a theme issue.
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Hi
I need some minor changes in UI design:
1- user must choose domain (then next to second page)
2- user must choose plan (then next to third page)
3- user must add his account info (then next to forth page)
4- user pay via ‘PayPal’ or any.
5- user must see a ‘Thank You Page’ that includes the URL of the user dashboard
and tell him that once the domain has been completed, the store will be ready for customers.
Hi,
It looks like you are talking about the WHMCS template. Please check out the WHMCS template http://billing.ywhmcs.com/?systpl=EcoHostingWP that include with the package.
Best Regards,
ThemeLooks Team
EcoHosting Author Bio not showing in Wordpress:
I have been trying to add Author Bio to my blog posts, however, the only thing that shows is the default post author, without any bio. I have tried editing the User Profiles to include the bio but, still, the bio doesn’t show up on the frontend. How can I tackle this one?
Hi,
Please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
This theme has some frustrating issues. In the Section Layout(Seaction Layout); You can only add sections but not remove them. The remove button don’t work at all.
I have tried everything. When I create new pages from scratch, I can only create the header. Everything else does not get displayed in the browser, even after clearing the cache. Nothing works.
Hi,
Please install the Classic Editor plugin to get rid all of the issues.
If you need more assistance then please register and use our support forum ( https://www.themelooks.com/support/register/ ) to get support from our experts. Please make sure, you are registering as “Envato User”, not “ThemeLooks User” (Check out the screenshot as reference http://prntscr.com/ocwkig ). After then, post your topic with details about your issue, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/
Best Regards,
ThemeLooks Team
That worked, thank you.
Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.
Best Regards,
ThemeLooks Team
Hi rtl support theme?
No.
Can I use this theme without WHMCS so that domain search and everything including custom hosting packages can be sold thru woocommerce?
Yes, you could use this theme without WHMCS but the domain search will not work without WHMCS. However, you will able to sell hosting packages through WooCommerce.
