180 comments found.
There is a bug with the last update. Megamenu item saving does not take effect.
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.
https://uix.ticksy.com/Thanks.
Sticky Scrolling “add-to-cart” Bar does not show “Buy Now” Button, even when activated from woo setings, Do I miss Something Here?
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.
https://uix.ticksy.com/Thanks.
Does this theme have ajax filtering of products on the shop page in any of the demos/templates please?
Hello,
Sorry for our delay.
The theme features AJAX product filtering on the shop page for all demos and templates.
Thanks.
You cant select the categories here: https://d.pr/i/ZHZYi9
Most of your demos timeout: https://d.pr/i/tR8Cry
Hello! I am looking forward to activating the Socks version) It is not yet known when it will be released? I bought a license almost 2 months ago, but this theme is still not activated.. Please tell me, if I now create my online store on another of the active options, when the Socks version will be available, will it be possible to install this version, without losing the already added products and information on the site?
Thank you!
best regards
Hello,
1. The Socks version will be released in approximately one month.
2. You can import another demo, and subsequently import the Socks version without losing any products or information.
Thanks.
Hello,
Please note that our offices will be closed for the holidays from January 25, 2025, to February 4, 2025. During this period, our response times will be significantly longer than usual. For urgent matters, please create a new ticket in our support ticket system: https://drfuri.ticksy.com/. For presale inquiries or can’t create a ticket, you send an email to drfurion@gmail.com
We apologize for any delays in response during this period and appreciate your understanding.
Thanks.
Hi team in new version Ecomus Addons is v 1.6.2 but last version was 1.6.3
Hello,
The new version of the theme and Ecomus Addons plugin are 1.6.4
Thanks.
No check in theme package it’s 1.6.2 in the new version … And still products slider not working
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
Hello,
Please download the theme package again. We updated it
Thanks.
I just have a question. Does your [Ecomus] Accordion have the same SEO Schema Markup function as the built-in Accordion of Elementor? see this:https://theplusaddons.com/docs/elementor-accordion-schema-markup/
Hello,
We will recheck and improve it in next version
Thanks.
Your theme (Ecomus) contains outdated copies of some WooCommerce template files.
How to resolve this? When are you updating these?
Please read our documentation to update the latest version of the theme
https://wpecomus.com/doc/#/update/update-themeThanks.
is there a way to display all variation size on shop page? Ex. 4 sizes shows on shop page instead of 1 product.
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
Hi, how do i change the header inline format or design?
You can read our documentation to change it
https://wpecomus.com/doc/#/header/layout https://wpecomus.com/doc/#/header/builderThanks.
PRE-SALE QUERY
If I purchase this theme, will it include Elementor Pro, or will I need to buy the paid version separately? Does the theme come with free elements, or are there additional paid ones?
Also, can I fully use all the theme’s features with the free version of Elementor?
I plan to build the site on localhost first and then migrate it to my main site. Will I be able to work on localhost without activating the license? If I activate the license on localhost, will I face issues when I try to use it on my live site, as my main site currently has a different theme?
Lastly, is this theme optimized for fast mobile performance?
Hello,
1. The theme doesn’t include Elementor Pro and you can have all the theme’s features with the free version of Elementor.
2. You can read our documentation to understand it clearly https://wpecomus.com/doc/#/getting-started/theme-license
3. Yes, the theme is optimized for fast mobile performance
Thanks.
Hey. I like your theme so much. But I will use it for a ceramic store. When will your ceramic template arrive? Thanks.
Hello,
Our developers are working on it. This demo will be released in about a month.
Thanks.
This theme is really great. After seeing the introduction, I want to buy one. But I have a question, can I import pictures or videos for product reviews? If so, is there a demo file? This is very important to me, I have a lot of customer review pictures.
Hello,
Currently, the theme doesn’t support importing pictures or videos for product reviews. What plugin did you use for this feature?
Thanks.
woocommerce-photo-reviews plugin, address: https://codecanyon.net/item/woocommerce-photo-reviews/21245349 There is also this plugin: Smart Product Review For WooCommerce Address: https://codecanyon.net/item/smart-product-review-for-woocommerce/34271561 Both plugins support uploading images and videos, and support importing images and videos through csv tables
If you exported your reviews using this plugin, you should also use it for importing them.
Thanks.
How many websites can use with the theme?
Hello,
One purchase of Ecomus allows you to use the theme on one finished site. If you need to use it on a second site, it requires you to make a second license purchase.
Thanks.
Can i have custom product tabs? Also, can the user add and subtract number of pieces on checkout page?
Hi,
1. The theme supports custom product tabs. You can read our documentation here https://wpecomus.com/doc/#/product-page/product-tabs 2. Currently, user can’t add and subtract number of pieces on checkout page. We will recheck and improve it in near future if possible
Thanks.
Thank you for the input, The second part requires plugin, and i have been using a plugin for it in so many clients websites too; would be a welcome addition to this awesome theme.
Thank you
How to add custom mega menu designed in elementor? Also top bar menu is not working.
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
i want to install Electronics demo in Wordpress.Please Guide me.
Hello,
Please read our documentation to import the demo you want
https://wpecomus.com/doc/#/installation/import-demoThanks.
how to install your demo templates in wordpress
Hello,
Please read our documentation to import the demo you want
https://wpecomus.com/doc/#/installation/import-demoThanks.
Hello,
How to Setup Product Countdown on variable product?
Thanks
Hello,
You can configure the variation product like a simple product.
https://wpecomus.com/doc/#/product-page/countdown-productThanks.
Hey, thanks for the fast reply but no, I can’t. Check the link: https://snipboard.io/RNbUye.jpg
I do not have the same option as on the simple product.
Thanks
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
hello all when i upload buy once or subscribe plugin the theme faced critical error
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
Hopefully You’re willing to add compatibility with some advanced membership plugin to sell memberships (full access to product(s)/categorie(s)/Post(s)/..., based on monthly/yearly/lifetime plans).
Also Consider Please Adding compatibilty with a good Wallet Plugin to be able to top-up and checkout with wallet balance).
Hi,
Thank you for a suggestion. We will research and improve it in near future
Thanks.
in minicart, when display “people also bought” section, maybe would be better with “add to cart” button or checkbox, so buyer will add it and continue checkout. as per now, even if he likes an item, he has to go out for it, and this is not very helpful with upsells
Hello,
From version 1.5.0, the theme supports this feature. You can see the option below
https://prnt.sc/EuRHbMq9MZdcThanks.