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72 comments found.

I have purchased electric and have invoices but no purchase code to put in the trouble ticket system. And I need help. I sent an email via the support email with no reply. Please help. Where is this purchase code?

I have purchased electric and have invoices but no purchase code to put in the trouble ticket system. And I need help. I sent an email via the support email with no reply. Please help. Where is this purchase code?

I have purchased electric and have invoices but no purchase code to put in the trouble ticket system. And I need help. I sent an email via the support email with no reply. Please help. Where is this purchase code?

Hi,

I’d like to display google adsense size of width: 336px; height: 280px in articles. But, It is only showing partial ads in your theme(cutting off half of display height) I also checked another theme that it was no problem.

Do you set the min-height property? I don’t know…I have a trouble, But I cannot improve it!

Could you help me? Thank you.

Hi, I see.

For example, I set Adsense in bottom area of post that size is width: 300px; height: 250px. But, all google Adsense cutting off half of display height. http://prnt.sc/ebjjlm

Can you please send the URL where you have applied the adsense code so that we can understand the issue properly by seeing the code. Then we will guide you properly. Thanks a lot

OK! I sent an email from contact form with my website url.

Hello, this is a fantastic theme thanks for it, by the way would you reply to my private ticket #1081688, thanks

Hello, especial thanks for your appreciation, yes i have directed the team to answer your ticket quickly. They are working on some ticket which were sent before your ticket, as soon as these tickets are solved your ticket will be taken up. Thanks a lot again for your positive ratings.

Thanks, they replied. Appreciated

You are welcome brother.

Hi, where i put the API Key for google maps ??

Sorry the google map api key option is not available in the theme option currently, please submit a ticket and request to add google API key option, they will add this option and give you a new version. Thanks a lot :)

sirfan

sirfan Purchased

I have a child theme installed, how do I auto update this theme?

Please read the following article in which proper guideline is available if you will have further questions, you can ask from us. https://webinane.ticksy.com/article/10116/ Thanks a lot

Hello

Webinane worked really hard this time to introduce a new Version 3.0 of Electric WordPress theme and the most important feature of this update is its 4 New Demos. Other changes are the following.

  • New – Construction Demo added.
  • New – Business Blog Demo added.
  • New – Modern Blog Demo added.
  • New – Business Agency Demo added.
  • New – 15 new shortcodes added.
  • New – New side header template added.
  • New – 2 new header styles added.
  • Fixed – Responsive menu issue fixed.
  • Fixed – Some Styling Issues fixed.
  • Fixed – Counter jQuery issues resolved.
  • Fixed – ‘Our best client’ shortcode issue fixed.
  • Fixed – ‘Our blog list style2’ shortcode issue fixed.
  • Fixed – Single portfolio issue fixed.
  • Fixed – ‘electric-about’ widget logo issue fixed.
  • Fixed – ‘electric-gallery’ shortcode issue fixed.
  • Fixed – Footer bottom custom color issue fixed in theme option.
  • Fixed – Default copy right issue fixed in theme options.
  • Fixed – Demo installation issues fixed.
  • Fixed – Header styles issue fixed in theme option.
  • Fixed – Layerslider styling issues fixed.
  • Updated – Compatible with updated Visual Composer plugin.
  • Updated – Compatible with updated Layerslider plugin.
  • Updated – Compatible with updated WooCommerce 3.0.8 plugin.
  • Updated – Compatible with latest version of WordPress 4.8.

Thanks a lot for considering and purchasing our product for your project. We will continue updating this theme in future.

Hi,

I have previously checked your theme and liked it. CV Freelancer Modern is correct option for my client. But I am unable to see anything on page. Everything look disturbed.

How can I suggest such page to him..? Please tell me solution.

Thanks

Actually our Hosting server crashed. We are working hard to bring back all the Demos up perfectly. Please wait until Monday and we will show it to you. Thanks a lot

Hello

Electric Version 3.1 is launched with new updated plugins, known fixes and new features. Buy today and enjoy a perfect theme for your perfect website.

Thanks

In two places of changelog we can see “Updated – Revolution Slider Updated” but in theme there is no Revolution Slider. Please explain in to me. Second issue is the lach of updates “Visual Composer” – how can i do this?

After updating the theme, you will be asked to update the plugins automatically in the dashboard. Just follow the instructions and you are done. Thanks

I still have a message:

Installing Plugin: Layer Slider License activation is required to receive updates. Please read our online documentation to learn more.

TGMPA v2.5.2 Return to Required Plugins Installer

Do you have other ideas? Thanks

Both the theme and plugins work each other, when a new update of any plugin is launched the theme should be compatible with this new version. For this reason when you will receive the email asking to update the theme, you should update the theme and delete the old plugin. After that the system will ask for these updated versions of the plugins and you will have to follow the simple steps to install the new versions. In this way the plugins and theme are updated at the same time. So you don’t need an activation key to get the update from LayerSlider. Thanks a lot – let us know if you need further help.

I want change the services list from 8 to 6 but still have width col-md-3 (i want width col-md-4 to nice view). How can i do this?

We provide columns options on different shortcodes and detail page. If it is services detail page then please set the number of columns in theme options , if you are using shortcode and you don’t have columns options in it then send us your site information we will check this shortcode and add option for column settings. Please check the following screenshot. http://easycaptures.com/fs/uploaded/1200/0274638211.jpg Thanks a lot – let us know if you will need further help.

I use vc_column[/vc_column] and change settings from your screen for sure but nothing chagne. I still have 6 services in 4 columns but i need 3 columns, Do you have ither idea? Thanks

You don’t need to use vc_columns for this, we have provided this option in our custom shortcodes in case if you don’t have this option. We can recheck and add it for you so in this case please submit a ticket here https://webinane.ticksy.com/. Thanks a lot

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