483 comments found.
I have 4941 events and the page load time is very slow. Is there going to be an update that fixes this?
Please install cache plugin and test again.
Hi, my support has run out and can not raise a support ticket.
There is a critical issue with the theme, is there an update?
The Ovatheme Events Manager plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in all versions up to, and including, 1.7.5. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site’s server which may make remote code execution possible.
- Update theme to version 1.8.1 - Update OvaTheme Events Manager plugin version 1.7.3
Hi, I am on version 1.8.1 and event manager 1.7.3 but WordFence is still detecting a critical issue.
Please contact me here https://themeforest.net/user/ovatheme#contact
I need to sell musical tickets. I need to generate tickets. What is the best demo?
You can use Meup theme (https://themeforest.net/item/meup-marketplace-events-wordpress-theme/24770641) or Em4u theme.
Is it possible to generate automatic tickets, and can I customize the template?
When a customer purchases tickets, the system will send the tickets to the customer’s email as a PDF file. You can customize that file using HTML through the child theme.
Is the tickets the different reference number?
Yes of course.
Can I add a QR code to check the before getting there musical gate
Yes you can. You can check documentation of Meup theme: https://ovatheme.gitbook.io/meup/scan-qr-code-in-ticket/read-the-first
Give me link see the Meup theme
Hello, In the Demos there are no paid events with tickets. I would like to see the procedure but I only found free ones or without tickets. Can you tell me how I can do it? Thank you
Hi, I updated the demo. You can check it now.
i want to have an extra table like Speakers But will work for Exhibitors, How i can add this part in my website?
The theme doesn’t have options for this. You have to customize code for this.
Dear creators of the template. I have a question for you and I hope you can help me with this.
I have implemented your website for a client. But now I have the following problem. The Register Event Free Form is found by a robot and this robot orders all kinds of tickets. And that is not good. I have deactivated the Register Event Free Form.
Can you help me and maybe you have a solution to block these robots? I have the All In One WP Security & Firewall.
You should active google captcha for booking form.
Hello! in this theme there is no search engine in the whole site: it exists only for events and for the shop: is it possible? and i tried many search plugins but they don’t seem compatible, do you have any suggestions for me? thank you very much
Currently the theme doesn’t support this. You have to develop a search feature for this.
Hi, Like your template and was wondering if I can change the name of the button. It says “Get ticket” on the event section and was wondering if I can change it to “Read more” instead?
Is it posible to register for a free event and not add it to the cart?
Hi
- 1: Yes you can use Loco translate plugin to replace text to Event Management Plugin
- 2: “register for a free event ” => Yes it is. You can check a demo here https://demo.ovathemewp.com/em4u/event/christmas-event-in-the-city/
Is there a way to upload users for a specific event instead of requiring them to register? I want to create multiple events and pre-register users for each one. They should be able to log in and automatically access the events they have been assigned to.
No it isn’t. However you can use Meup theme for this. https://themeforest.net/item/meup-marketplace-events-wordpress-theme/24770641
hello, I want to buy the plugin, but I have a question, can I put only one reservation for each emai
No you can’t.
you can do it for me as an extra task to pay?
Sorry currently we can’t custom work for you.
Is this theme supports to third party payment gateways ?
The theme supports all payment gateway of woocommerce.
Hello Support Team, the ticket is not reflecting on any event. It is impossible to apply the ticket. on events. The ticket is no longer accessible in the setting tab
Sorry I don’t understand you mean. If you bought the theme, please make a ticket here https://ovatheme.ticksy.com/
Hi, where do I add the PayPal security token? there’s a field for the Stripe tokens but not PayPal?
Please check your ticket.
Please clarify your answer. Look at this please. “https://pawprints-ehs.com/wp-content/uploads/2024/07/QR-Code.jpg”
We will release an update for this problem. We updated code in demo, so you can check it in our demo now.
Outstanding. Thank you. Will be making a purchase with the client tomorrow. When will this be updated in the paid version?
I just updated the theme.
Appreciate that. The client will purchase theme in her name. I think support tickets can be created by me as long as I have the license. Is that OK?
Yes it is.
Perfect!
One final pre-sale question, I hope. The owners of the website are ready to purchase the template. If support is requested, will any tickets generated go to the owners email of the license or to me the website master?
Just noticed an odd thing. When purchasing a ticket if the buyer enters their home address, it does not show up when the QR code is scanned with the iPhone, but the venue address shows up again where the buyer’s address should be. “http://localhost:8889/wp-content/uploads/2024/07/QR_scan_double_address.png”
Sorry about that. Here is a working link: “https://pawprints-ehs.com/wp-content/uploads/2024/07/QR_scan_double_address.png”
Hi,
It is address where occurs event.
Don’t think you understood my question. Maybe this helps. “https://pawprints-ehs.com/wp-content/uploads/2024/07/QR-Code.jpg”
Sorry for this problem. We will have an update for this problem. You can test it in demo now.
One other question, tried to Get Ticket for Concert Linda coline using Stripe and entered the suggested credit card info suggested, one thing the card had expired so I used a 2025 year, but upon entering it generated an error: Notice: Function get_cart was called incorrectly…...... Is there some way to test the Stripe purchase without getting this error….I need Stripe to work for a new website
It is problem about sendingmail in server. We fixed this problem in our server. Thanks!
Great. Excellent response time!
Pre-sale question. Is it possible on Header 3 to to hide or delete the Simple Search button, Enter text here and search icon?
Yes it is. We can help you hide it from child theme.
Thank you…very speedy reply. Great pre-sale support!
Thank you…very speedy reply. Great pre-sale support!
One other question, tried to Get Ticket for Concert Linda coline using Stripe and entered the suggested credit card info suggested, one thing the card had expired so I used a 2025 year, but upon entering it generated an error: Notice: Function get_cart was called incorrectly…...... Is there some way to test the Stripe purchase without getting this error….I need Stripe to work for a new website
It is problem about sendingmail in server. We fixed this problem in our server.
Thanks!
Anyway to add stripe connect to avoid charge backs and scams from vendors?
No it isn’t.
Hi Support
I have questions,
1. How to scan QR Code to validate ticket. Is it need to install any application to connect to the system?
2. Can we arrange the custom checkout field in between the default field?
3. Can we add the name of attendees if we insert more than 1 ticket? So that the are different name on the ticket.
Hi,
1: Please read here https://ova-themes.gitbook.io/em4u-1/event-management-system/check-qr-code-in-tickets
2: The theme doesn’t have this option. You have to customize template in child theme for this.
3: No you can’t.
Best regards,
Ovatheme
I have a few questions before purchasing
I’m stuck between these 2 themes: EM4U and Meup.
I will not sell tickets, I will only show the information of the events, such as location and organizer information.
Which theme will take the longest to update?
Let’s say I added 1000 or 10000 events, will there be a slowdown in the theme or will there be a slowdown problem in the event plugin?
You can use Meup theme.
Let’s say I added 1000 or 10000 events, will there be a slowdown in the theme or will there be a slowdown problem in the event plugin?
Don’t worry. However you should install cache and use good server with large memory.
Hi, I can’t change the header style. While selecting the different styles, nothing changes…
Please make a ticket here https://ovatheme.ticksy.com/, so we can support you easily.
I’ve found the solution, the example home pages have a header style predefined in their parameters (Header Version), if you set it to “Global in Customizer”, the style you choose in the customizer will apply.
Great job!
