483 comments found.
Здравствуйте, есть ли капча в форме записи на мероприятие?
Hi, sorry no it isn’t.
Thank you!
Hi Can any barcode scanner check the QR Code from this theme?
Hi, Currently the theme only support check via url after scan QR Code by Camera. You can export QR Code to CSV and use other app for checking QR code.
Thank you!
PRESALE Q: Hello, lets say a customer wanna buy a ticket for a certain music event. Doest the purchased e-mail submited to him will include a unique ID that it can be verify by the organizers that the ticket is valid ? How the organizers can verify the tickets that bought online ?
Hi, The organizers can check QR code. You can read here: http://demo.ovathemes.com/documentation/em4u/#h4_how_to_check_ticket_via_qr_code_h4
Thank you!
Hi
Any plans to make it compatible with Elementor?
Thanks
Hi, Sorry I don’t have plan with Elementor now.
Thank you!
Hello, I am doing a site @ https://amaibrasil.sotestando.com.br the event page is https://amaibrasil.sotestando.com.br/evento/apresentacao-na-praca-do-mercado/. I have 2 questions 1. the phone here in Brazil is…+55 37 99965-5091 the for the organizer does not let me put that in!!! (sc) https://prnt.sc/oznxtw
2. the map!!! in the event basic, does not me put in the location!!!](sc) https://prnt.sc/oznyle, I put the address in and it goes back to New York, NY 10128, USA
Hi,
1: Currently you only can insert Number. We will note this problem for next update.
2: Did you insert API Key in Events Manager >> Settings >> Basic Settings
Thank you!
Please why is – “While I am setting permalinks as post name theme is not working properly.”
Please check again carefully. Thank you!
Hi, Thanks. but it still did not do the job. I also want to suggest that in your next update, is it possible to make the featured image to be part of the header just like on this link – https://www.eventbrite.co.uk/e/felix-festival-2019-tickets-52838239597?aff=ehomecard The reason beign that when we share the event from our site with your theme, is only shows a link and not the event poster with the link as it does with our competitors. If you can make the even pages featured images to be embedded into the page header, that will solve the problem and make it easier to see when shared on social media. Thanks.
Hi, Please make a ticket here: https://ovatheme.ticksy.com. Note send your wordpress admin account in ticket.
Currently you can add header background per event in backend. You can check this in General settings
Thank you!
Updated my support license for this product as its great and fulfill our needs and the developer is very helpful in solving the issues and developing the new features we suggest.
Thank you.
We will try update more features in the future.
Thank you so much!
Recurring Events Feature? When can we expect this feature?
We have several recurring events, and it’s very time consuming to add them over and over again.
Hi, Sorry we don’t have plan for this feature now.
Thank you!
Hi there, very nice theme. Few pre-purchase questions: 1) Does your theme support multi-languages? Is it included or you have a recommended plugin for that? 2) Does it comes with a reservation code for successful purchase (e.g. in email) as verification? 3) For QR, does it carry the reservation/ ticket code? When we scan with phone, how can we link it back to the database to make sure it is marked as “checkin” and cannot be used again? 4) Does it comes with a referral module (e.g. like uber) that visitors can enter codes to obtain ticket discounts while the referee can get points etc?
Thanks tonnes!
Hi, 1) You can use WPML plugin
2) Doesn’t include code when reservation. You only can receive QR code in mail when booking event successfully
3) QR code include ticket code. you have to login backend in browser of phone then scan qr code via phone, so the tickets will update.
4) No it doesn’t
Thank you!
Hi,
Would you please check ticksy as i have urgent ticket there.
Thank you for the support
Hi, Please check ticket in your support system. Thank you!
Thank you for you support, i did a reply
Hi
On Slider there are events, is it dynamic? New even will automatically come to the slider?
On Even Page for Tickets it is saying Add to Cart? Can we change the text to Book now or something?
Thanks
You can use Loco Translate Plugin to translate it.
Thank you!
Hello; I could not establish the site actively, I could not use it at all. How do I install the theme in the link below
I would like to prepare the same design opened in the link https://ovatheme.com/em4u/Without adding activity; I want to clear a speaker. The organizers will enter this site and treat them as speakers. I want to use it as a speaker agency page.
When I add new events, I enter information in Event Settings mode. I’m entering basic settings, program settings. The information I entered in the event settings mode does not appear after I say save broadcast.
Please make a ticket here: https://ovatheme.ticksy.com/
Thank you!
I couldn’t make the theme yet. I just asked you questions to learn how to build the theme.
Satın alma tarihinden bugüne kadar sizden hiç destek almadım. Ben size sadece soru sordum. https://ovatheme.ticksy.com/ sitenize giriş yaptım destek sürenizi uzatınız bildirimi varben temayı daha kuramadım. Sadece size temayı nasıl kurabileceğimi öğrenmek için, soru sordum.
Hi, Your support expired, so you can’t make a ticket. Thank you!
HI thanks for wonderful theme its all work fine i just wanted to change the text on “REGISTER EVENT NOW” button to something else on single event page please help me in this
Hi, You can use Loco translate Plugin to translate this text in Ovatheme Events Manager Plugin.
Thank you!
HI
Can we assign no of seats to Events like when it reaches the no,it should display sold out.
Also, is it possible to display some urgency when less seats are left?
Can user submit the event, then admin will check and approve?
Thanks
Hi, Curently the theme doesn’t support seat feature. The user can make event and admin will check and approve. Thank you!
are you guys working on new features?
Hi, You can make a ticket here: https://ovatheme.ticksy.com/ . I hope that we can help you.
Thank you!
I am interesting in purchasing this theme. But before I do that I would like to know 1- if this theme is compatible or will work with “The Event Calendar” plugins by Modern Tribe. 2- How does your front-end Submission look like? Will users have access to the Wordpress back end in order to submit event. 3- Do you have a demo account where we can test the front-end submission, the QR code?
Hi, Point 1 : We doesn’t test them ago. We build event manager plugin individually.
Point 2: User login then access backend to submit event. You can read this in the documentation online: http://demo.ovathemes.com/documentation/em4u/#h4_front_end_submission_h4
Point 3: QR code : you can read here: http://demo.ovathemes.com/documentation/em4u/#h4_how_to_check_ticket_via_qr_code_h4
Thank you!
Hi, do I have to purchase additional separate plugins to work as the demos?
Hi, No you don’t buy any additional separate plugins.
Thank you!
Thanks. And could you send me the “submit event” link. I want to see the submission form. I do not see in those demos
Hi, Please read here: http://demo.ovathemes.com/documentation/em4u/#h4_front_end_submission_h4
Thank you!
from what i see there is no front-end submission right? only back-end.
The guest can register a user then submit event via admin backend like here: Step 2: Login to backend >> Choose Dasborad >> Events Manager >> Add New Event
Thank you!
Pls help me resolve my issues am not enjoying this at all
I don’t know why there’s no live chat here, this drag alot
Hi, You can make a ticket here: https://ovatheme.ticksy.com/
Thank you!
I have done this, I made the ticket yesterday.
Please note we only support Business day GTM +7. Thank you!
Hey I have a question is there any other way we can embedded google map instead of using API key coz for API key google charging us monthly please give us the solution for this your early response will be highly appreciated thanks
Hi, Currently the theme is using google map. If you embed iframe google map, you don’t need to using API Key.
Thank you!
how pls
You can add iframe google map in Content of event.
Thank you!
It still requires API key, the bill of Google Map is expensive monthly, is there an alternative?
Hi, Oh Iframe google map is free. You can use Google Map Element in Visual Composer to make it. Thank you!
Okay, I will try it out, thank you.
Oh my final question, when ever new users registered, “wordpress@mydomain.com” is the mail sending them mail instead of “ask@mydomain.com, how do I do about this
Hi, it is default in wordpress. You can find extra plugin to replace it.
Thank you!
okay, you have answered all my questions thanks for now buh I might come back lol.