1050 comments found.
Hello, is there any update for Master Slider Pro? From the dashboard I get “failed” and from the .zip I don’t get the latest version. Thanks
Hello,
For support, could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Thanks 
You’re welcome
Dear Pixfort, I want to fix the language when I click on the search icon. How do i fix it?
Hello,
If you’re looking to translate the static strings of the website (for example: Read more, Comments, Search,... or any other word used in the theme or plugins), you can check this article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/how-to-translate-your-website-to-another-language/
If you need further support you can contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
I have lodged a support with you on your website and also reporting here that trying to install demo content and it just keeps showing Error: Service Unavailable (503). Quite disappointing for a new customer. If this can’t be fixed, I would prefer a refund.
Hello,
We replied to your message on pixfort hub.
Kind regards,
Sometimes changes are not visible, for example after changing the font or colors… What should I do to have instant results?
Hello,
For support, could you please contact us with more details about the issue (website link, login information,..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend!
Kind regards,
Okay, I bought a new license to use its support. I sent a message to you from my pixfort dashboard with the info. I just installed it on a fresh server on a fresh instance of WP, and the cookie banner still isn’t working when clicking on it with the most current theme release. The last theme update worked fine, but this one my cookie banner won’t do anything after clicking it. Thanks.
Hello,
We replied to your support message on pixfort hub.
Kind regards,
Images in image carousel Disappeared When Hyperlink is Added
Hello,
For support, could you please contact us with more details about the issue (website link, login information, screenshots..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
Hello! How can I enable the post tags on mobile?
Hello,
We replied to your message on pixfort hub
Have a nice day!
outstanding design. i love it. but i wanna know did you have plan to make a demo for wedding design / event planner design
Hello,
Thank you for your comment and for your interest in Essentials theme
At the moment we have an Event demo and you can check it from here:
https://essentials.pixfort.com/event/
We have also a dedicated form where users can submit demos, features and suggestions for our future updates:
https://forms.gle/q82UQkyjq7qo3akN9
Let us know if you have any other questions.Have a nice day!
Kind regards,
I cannot verify Pixfort account. Even though I clicked on the emailed link. We are looking forward to receiving support.
Hello,
Thank you for letting us know.
We manually activated the account and you should be able to login normally now
Have a nice day!
Kind regards,
Hi I’ve just added Site Identity Logo, Header Image and Background image to the Theme Customize settings, but nothing is displaying/changing on the website?
Hello,
We replied to your message on pixfort hub
Have a nice day!
Kind regards,
Do you planning any discount in near time?
Hello. Love this theme and have it for a variety of clients!
Question…does this integrate with Membership plugins, like Paid Membership Pro?
Hello,
Thank you very much for your great feedback
We haven’t tested Membership plugins with the theme, however, standard WordPress plugins should work normally with the theme (unless there is an issue with the plugin or if it has specific requirements to function).
Have a nice day!
Kind regards,
i’ve got near to zero knowledge in coding, and i just bought the 4th licence of this theme to set up the 4th website i’ve created with. it’s super easy, tons of pre-made sections and a awesome support
thanks for your work.
Hello,
Thank you very much for your great feedback and for taking the time to write this great comment We really appreciate it!
Thanks again for your nice words and have a nice day!
Best regards,
WpBakery needs an update and its been too long. Please fix it.
Hello,
We replied to your message on pixfort hub
The theme already includes the latest version of WPBakery page builder, please make sure to update the theme and the plugins to the latest version.
Have a nice day!
Kind regards,
Hi, i have a question about the Google AdSense cookie banner consent settings. Normally it’s in the end on the footer, but in my case is in the end of the page before the footer (screenshot: https://prnt.sc/b9uZaZwE4ZeX). How can i do to move the banner in the end of the footer? My website: gerardopandolfi.com Thanks
Hello,
We replied to your message on pixfort hub
Have a nice day!
Kind regards,
Hello, How to download offline backup of all theme demos?
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Bonjour,
Rien à dire concernant le design et les fonctionnalités. Mais je constate, entre chaque clic et changement de page, UNE PAGE BLANCHE, pendant 1 à 2 secondes.
Sans plugin pour améliorer les performances, très mauvais résultat sur Gtmetrix et Lighhouse.
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hello, I am using WPML on the site. Popup translations work properly when I log in as admin, but popup appears in the default language when there is no admin login. Translated popup does not appear. Why does this problem occur?
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
hello, Please I msged you how should I remove the licenses of an old unused domain to a new one? I’ve already msged you on https://hub.pixfort.com/ Please Help!
Hello,
We replied to your message
Have a nice day!
Kind regards,
