1050 comments found.
Hello,
It seems like the theme option regarding the blog (we want to have a full width blog layout with default layout posts) do not seem to work, despite being seemingly saved.
The page is set to be the site’s blog page, and the page’s settings are left to default to theme options.
Any idea how to bypass this problem besides going into the templates themselves?
Hello,
For support could you please contact us with more details about the issue (website link, login information, screenshots..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Bootstrap 4.5.2 is old version
Hello,
Thank you for contacting us,
Bootstrap v4 will be updated to the latest release in the future updates.
Kind regards,
Thank you for your this product, i need to find a professionals who can customize and complete my website. can you advice where to find the right professionals who can do best out of essential theme
Hello,
Thank you for your feedback and for using Essentials theme 
You can check the custom services provided by our partners at WP Kraken or Envato Studio WordPress Customization Services.
Let us know if you have any other questions!
Kind regards,
Hi there, I see on blogger theme demo – the slider lags when it slides, why is it like this – the slider should be smooth. It kinda lags the site, other then that all other pages are good. I can see on the demo as well on your own site – it lags.
Strange it was only lagging before and on google chrome now but on firefox didn’t lag the slider.
P.S – ok lagged on firefox too – so the issue is – it lags sometimes then suddenly becomes smooth then lags again other pages all working smoothly.
My VPS is also running smoothly no full ram / cpu or anything
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
how to add product in essential theme under selected products (sub theme). or it’s needed for elementor pro version . please can u help me how to add a product’s in essential theme.
Hello,
Essentials theme supports the default WooCommerce theme, and adding products in WooCommerce plugin can be done by default from the “Products” tabs.
For further support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hello can you help me in a very small thing?
I use elementor and all the pages I have set to 1280px the container (layout) but the woocommerce pages continue to be 1140px as set by your theme and I don’t find any option to easily modify it but only through css .container but then I modify everything. Can you tell me how to please?
Hello,
Could you please send us your website information via the chat tool in your pixfort hub account and our team will be happy to help.
Kind regards,
I just installed the theme and imported the demo content but now when I wanted to change the logo from theme options the Header disappears and won’t show up again even I have selected it as a custom header for the home page it is the same thing it doesn’t show help, please…
When I change the logo from the Header builder the header still show with the new logo but once I try to change the scroll logo (from the theme option) the problem happens again
Like there is a problem just with the Logo section on the Theme Option, can you please help me solve this
Hello,
We checked your website and it seems the header is working fine (we also replied to your message on pixfort hub).
Kind regards,
Greetings, I like your theme very much, but the mobile speed score seems to be low. Do you have any work plans regarding this?
Hello,
Thank you for your interest in Essentials
Essentials theme is optimized for performance and you can check below the GTMetrix speed test for the “Fast” demo:
WPBakery: https://cutt.ly/pf49u7o
Elementor: https://cutt.ly/Yf49iA7
Note: the tests done on the live demos may not provide accurate results due to the fact that the live demos additional assets and plugins for demonstration purposes only (for example Elementor and WPBakery builders are both active in most demos to preview builders support, and normally they won’t be used at the same time in actual websites).
Please note that the speed of your website depends on many factors other than the theme, including the server configurations, website content size, image optimization, use of CDN…etc
Kind regards,
I think to buy this theme but there is one problem for me.
Can we remove pixheader-item, pixfooter-item and pixpopup-item URL slug?
Hello,
Thank you for your interest in Essentials theme.
Currently we don’t provide a White Label version of the theme.
Kind regards,
In this period, there will SEO problems with URLs. For example header and footer pages has URLs but I dont want to create a URL for each.
Hello,
These are internal theme options that should not be visible for the public visitors of the site (or search engines).
If you purchased the theme please contact us via the chat tool in your pixfort hub account for further assistance.
Kind regards,
The Elementor version of the Software demo does not have vertical tabs (Take a tour). How can I use this feature in Elementor?
Kind regards
Hello,
Tabs are custom pixfort element in WPBakery, and currently elementor builder doesn’t support adding nested elements inside tabs (only text is supported now in elementor), so the Software demo in elementor was adapted to elementor specification to show the content without the tabs.
If you need further assistance or have other questions you can always contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
The images in the Image carousel can ONLY display as square size? In your demos you show them in other sizes. I have spent a long time now trying to figure out how to display the images in their original dimensions, but the only display as squares??
BIG problem!
And even though i’m adding one of your image carousel slider templates (where you have rectangular images), then the SECOND I add one of my own images to this template slider, the proportions changes from rectangular to square. PLS. Quick Reply!
Hello,
For support, please contact us (after renewing your item support as it seems to be expired on 05/08/2021) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hello,
Any quick fix to the image force scaling effect? I have a background image on a section (also happens on rows). Even when image scaling effect is disabled the image is scaled from large to small.
Change settings on the scaling effect does not change anything
Hello,
For support please contact us with more details about the issue (page link, login information, screenshots..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Pre-Sales Question Is it possible to make the mobile header transparent without a workaround?
Hello,
Thank you for your interest in Essentials
At the moment the option to make the mobile header transparent is not available, we will try to add it in the future updates.
Kind regards,
Вопрос перед покупкой, можно ли деактивировать лицензию на домене и активировать ее на другом домене.
Question before buying, can you deactivate the license on the domain and activate it on another domain.
Hello,
Thank you for purchasing Essentials theme
Yes, if you don’t want to use the theme on a domain you can deactivate your license on this domain and then activate it on another domain.
For more information you can check this article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/deactivate-your-license/
If you need further assistance or have other questions you can always contact us via the chat tool in your pixfort hub account and our team will be happy to help.
Kind regards,
Hi, this may sound silly, but how do i get the register page for new client? the theme only support login from my account page, but no register for new user/client. Hope you can help.
Hello,
WordPress includes a built-in login and register system. By default, it is turned off but you can easily turn it on from “Settings > General page” in your WordPress admin area by checking the box “Anyone can register” next to the “Membership” section. However, if you want to have more advanced custom functionalities you may need to use external third party plugins (the theme doesn’t include custom login system).
If you need further assistance please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
If i install it on my local environment to byukd the website so I activate the license can I move it on my online environment with the same license?
Hello,
You can install and activate the theme on a domain for development stage, and before moving to your production domain, you just need to deactivate your license from the staging domain (WordPress Panel > Essentials Dashboard > Deactivate theme), and once you moved your website to the production domain, you can reactivate the license from Essentials Dashboard in your production WordPress dashboard.
If you need further assistance please contact us via the chat tool in your pixfort hub account and our team will be happy to help.
Kind regards,
Online installation can’t be demo data
Hello,
For support please contact us with more details about the issue via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hi i`m interested in your theme , i can’t seem to find a sample with a submenu item with two lines, is it possible to add a big name? the submenus from my client are really long and i wat to know if , based on a three column sumenu, it automatically turns in a two line item . thank you
Hello,
Thank you for your interest in Essentials theme
You can add long text in sub-menu items normally (the text will be displayed on multiple lines if it exceeds the dropdown menu width).
If you have questions about different specific cases please send us more details or examples via the contact form in our profile:
https://themeforest.net/user/pixfort#contact
Kind regards,
Hi, I love the theme! My old theme had a similar blog style layout where you can display certain blog posts by categories. But, I could sort or filter by tags. I am hoping there will be plans to add the same functionality to the essentials theme!
Hello,
Thank you very much for your feedback We replied to your message on pixfort hub.
Kind regards,
Hi! When I run Screaming Frog on the website, using the theme, it renders no content at all. It seems like this theme is not compatible with SEO? Going over to this theme from my previous theme, could serve fatal in terms of Google ranking?!
Hello,
For support please contact us with more details about the issue (website link, screenshots..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
