190 comments found.
Hi,
Long time user of the theme but no longer have support. Wanted to report a potential bug or rather, unintentional behaviour in the listing page schema.
Using structured data for a “Product” type page, the price is removed from the schema if set to “0”, which makes the structured data invalid.
It is valid according to schema.org guidelines to set a “price” property of “0” within “Offers” where a product is no longer available.
Hi hennaz,
Thank you for sharing your feedback. While I cannot confirm this issue, I will report it to our development team for further investigation.
Best Regards.
Hi Euthemians,
My apologies, I’ve just realised I posted my message above on the wrong theme’s comments. This is not a problem with Fildisi or any other of your themes but with another unrelated theme.
Apologies once again.
Best regards.
Hi hennaz,
We are very thankful for the update you gave us. It’s highly valued and much appreciated.
Best Regards.
How do we control what menu items are in each column of the menu? It seems to just put them in each column going from left to right. We can’t order them ourselves??
Hi there,
I cannot confirm any issue with the menu at my end. Here is a related article – https://docs.euthemians.com/tutorials/menu-system-settings-in-fildisi/ to see how to set up the mega menu.
If you need any further assistance, use our Support System.
Best Regards.
Hi there, i have 2 questions. 1. where can i change the Primary and secondary colors i cant find any of these settings in theme settings where it should be.
2. How can i replicate the footer menu as shown in the demo?
Hi there – thanks for using Fildisi!
Could you please use our Support System for any kind of support you need instead of the public comments? Our agents will be happy to help you. Thank you!
Best Regards.
your link gives me a 503
It should be OK now. Can you please try again? I apologise, but we don’t handle this; it’s Ticksy.
Best Regards.
thank you now it works. but for 2 simple questions is a lo to fill out on the ticket…
I know what you mean by this, but we must follow the official guidelines. Thank you again for your understanding 
Can the theme hide the header on a per page basis so the logo and menu bar would not appear at all?
Hi again!
Yes, I think you can hide the header on specific pages; you cannot select a different header per page.
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments. Our agents will be glad to help you.
Best Regards.
Do you have a Fildisi Child Theme file to install as well?
Hi there – thanks for using Fildisi!
Yes, we provide a child theme; you can find it in the theme download package.
Best Regards.
Hi, quick question. This theme seems to be overriding our video player plugin css. Is there a way to fix this? See screenshot: https://www.dropbox.com/s/9my594xzez311hk/Screen%20Shot%202022-07-26%20at%2010.05.00%20AM.png?dl=0
Hi there!
It seems that you are using an external plugin; if you need any customisations, please contact our developers here – http://bit.ly/greatives-freelancing
Best Regards.
Before purchase, I wonder is it possible or how do I add newsletter form? thanks
Hello luklau88 – thanks for your interest!
Yes, sure you can create a newsletter form. On this article – https://docs.euthemians.com/tutorials/contact-forms-in-fildisi/ – you will find the custom form styles in Fildisi.
Best Regards.
Once I have purchased the theme. Is it possible to make it look exactly like the demo before I start modifying?
Hi again!
Yes, it’s very easy to import what you see in our demos – https://docs.euthemians.com/tutorials/import-demo-content-in-fildisi-with-1-click/ – https://docs.euthemians.com/tutorials/import-on-demand-in-fildisi/
Best Regards.
During the full demo installation. The status shown “An unexpected error occured”. What should I do?
I have tried a few time, and it always error out around 2 minutes…
Hi there – thanks for purchasing Fildisi!
We’ve just noticed your ticket, one of our agents will help you shortly. In the meantime, could you please check your server settings – https://docs.euthemians.com/tutorials/recommended-server-settings-memory-issues/ ?
Best Regards.
Hi, Fildisi theme works with a lot of problems from today…WP Bakery doesn’t work, and the theme options don’t work either….Which is the problem? Do you have a solution?
Hi planinlux – thanks for using Fildisi.
I cannot verify any issue with a non-modified and updated theme. So please, double check that you are full updated – https://euthemians.com/themes/updates/fildisi/ and disable any 3rd party plugin you may use.
If you need any further assistance, please use our Support System. Our agents will be happy to help you.
Best Regards.
Thank you for your reply. I have just contacted my hosting, and they tell me it is a problem with the theme. There are incompatibilities with WP Bakery and errors. Is fildisi compatible with the new wordpress update and the plugins required by the theme?
I have deactivated all non-essential plugins and the error is not solved.
You are welcome! Fildisi is installed in more than 1.6K installations, properly checked with the last WP release – https://euthemians.com/themes/updates/fildisi/ – so it’s obvious that what you are facing cannot be a theme related issue. If you are using a child theme, please switch to the parent theme and check again that you are full updated, both theme and required plugins. I can assure you that Fildisi works as it should as you can also se in our official demo but we cannot provide extended support here. Thank you!
Best regards.
Hi, I have had this theme for years and I can’t find where to change the header to a different style.
Hi there,
All available Typography options are located under Theme Options > Typography Options, if this is what you need. You can also define the page title settings under Theme Options > Page Options.
If you need anything else, please use our Support System instead of the public comments. We’d be glad to help you.
Best Regards.
Hello Euthemians,
The one page menu works beautifully, but in hamburger mode the menu is broken. This is because I have multiple rows (for different devices- mobile, tablet, etc.) with different IDs. Therefore, when switching to a lower device, the hamburger menu items do not work (when you click the menu items do not move, because they do not know which id row to select i think).
I did not buy your template 4 times already, but unfortunately I did not notice it before and my support on your part is forfeited and unused. Do you have a tip or help, I don’t have to laboriously change the whole website.
Thank you for any help.
Hi there – thanks for reaching out
We are always happy to help our loyal customers. However, what you are experiencing is not a theme related issue, so something that requires a fix. In general, you should never have duplicated IDs in your website because you will also HTML validation errors – https://validator.w3.org/ . You can show/hide different rows in your pages but you cannot have the same IDs to use these in your menu bookmarks.
Hope this makes sense.
Best Regards.
Hello, thank you for quick response even about weekend as everytime you are ready. I am understanding my fault. I see solution for repair. Thank you very much. Have a nice weekend..
Best Regards. Jaroslav
We are always happy to help where we can Jaroslav
Have a nice weekend too!
URGENT HELP. I was downloading landing page theme, but i want to put as a new page in my website. but it replaced my homepage and I don’t know how to return it to before.. Pleaseeeeeeee
Hi there – thanks for using Fildisi.
I am not quite sure that I can follow your issue. Your website content is in your database, not in the theme. So if you have removed a page, there is nothing to be done from us. If you want to discuss it further with our agents – https://euthemians.ticksy.com/ – don’t hesitate to contact them even though I don’t think that they can help.
Hope this makes sense.
Best Regards.
FYI – Found a BUG!
When using WPBakery – if you add a ‘Slider With Content’ into a Blog Post the whole Blog page and Blog Posts keep timing-out. After removing the ‘Slider With Content’ all resumed to normal.
Hi there – thanks for reaching out.
If you use the Slider with Content to display posts, this cannot work inside a blog post. This is a well-known WP restriction, you cannot have the posts loop inside single posts. It has nothing to do with the theme.
Best regards.
Hi. I was wondering if this theme has the option to export and import theme options.
Hi there – thanks for reaching out.
Yes, you can import/export the theme options. Fildisi’s admin panel is based on Redux framework.
Best Regards.
Perfect – and thanks for the quick response!
Always happy to help. Thanks for purchasing
Hi. I would like to understant how work the “Related post” ? By tag, category ?
Hi there – thanks for using Fildisi.
Related posts work by tag. If you need anything else, do not hesitate to contact our agents
Best Regards.
Hi. I would like to know how to allowed all visual composer claissic component ? Thank you for your answer. Regards.
Hi there – thanks for using Fildisi!
Fildisi supports the WPBakery page builder, not the Visual composer. Pls read this article – https://docs.euthemians.com/tutorials/fildisi-and-visual-composer/ – for more details and if you need any further assistance, contact our agents – https://euthemians.ticksy.com/
Best Regards.
Hello guys, I can’t find where I change headings colours (H1-H6), please help. Thanks
Hi there – thanks for using Fildisi
You will find this option under Appearance > Customise > Colors – Main Content.
We would greatly appreciate if you use our Support System for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you.
Best Regards.
Thank you for the info. Will do!
Cheers
AMAZING THEME FROM THE BEST WP DESIGNERS!! ⚡️
Thank you so much Sterling!!! Hope you are doing well
Things all good here at my Creative Space here in Pasadena CA! Things would be even more amazing if any new awesomeness was on the way from Euthemian$!
Glad to hear that Sterling! Cheers
Hi there!
I noticed an issue on my phone with the quote, video and link post on mobile. I recorded a screen video. You notice it the title and caption jumps up and down. (I’m using an iPhone 11 with iOS 14 and Safari browser, if important).
You can visit the link here to watch the video: https://www.youtube.com/watch?v=kwME747AZS8It doesn’t happen on desktop.
It doesn’t look good and professional. Before I’m gonna use Fildisi I want to be sure this issue can be fixed.
Thank you
Hi there – thank you so much for your interest and for your feedback as well.
However, I am not able to replicate what you demonstrate in the video so I am afraid there is nothing to fix. It looks great on my iPhone. In addition, we have never received any ticket from our customers for such an issue.
Anyway, since you have already used our themes, I guess you know that we are happy to work with fully satisfied customers. So I think there is no reason to purchase Fildisi. Thanks again
Best Regards.
