26 comments found.
Do you have integration with Localess CMS ? : https://github.com/Lessify/localess
Hi! No.
Hi there,
Will you be adding the t shirt version?
Cheers!
Hi! Unfortunately, not. We do not plan to add new skins.
RTL version is very very bad.. You have to review from the scratch, currently I try to fix problems and wasting my time.. Especially slick sliders..
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
I bought from Evato but I can’t use the template please help me or return my money
Hi, dear customer. Unfortunately, i can not understand your request. You bought html version, not shopify.
Can this template be installed on Shopify or not?
Not
أواجه مشكلات في تنزيل العنصر الخاص بي
I’m having problems downloading my item on Shopify
I’m having problems downloading my item on Shopify
Hi, dear customer. If you bought shopify version of the theme please write in the shopify item comments. This comments section is for html , not shopify.
I bought the template from you but I can’t upload it to my store I contacted Shopify support and they told me to contact the developer of the template
Foxic – eCommerce HTML Template
It is not a Shopify theme. But html version of the product is a digit product that you have on your side . We do not see a reason for return money. You can open a dispute with Envato.com
You said it’s available on Shopify but it doesn’t work
Please, dear customer send us a screenshot where we said that this template can be installed on Shopify and I personally will investigate the purchase history.
What is your email to send you a screenshot?
Please return my money because this template is not working for me
Send a screenshot to bigstepscenter@gmail.com
ok
Please return my money because this template is not working for me
Please return my money because this template is not working for me
Dear clients! Unfortunately, we will be able to answer your questions intermittently, since our team is from Ukraine, and military operations are taking place right now. Thank you for your patience and understanding.
you have a problem in product page when select color using java script the sizes not change in mobile style can you tell me how can i solve this issue
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
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If you are interested, I want to develop a Reactjs version for you. I am Reactjs Developer. For more discuss, please give me your email
Email Sent, Waiting your reply
Hi. I am interested in purchasing your HTML template.
There’s a webshop system I bought here at codecanyon.
Could you help me with some information, what kind of professional (area) should I hire to update your theme in my virtual store?
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
how zoom issue can be fixed? please advise
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
I found your ticket with video. The task is sent to the developer. We will answer you asap.
Nice work , but there is problem with zoom part in product details . could you help please? .
Hi. Write please a ticket to http://help.big-skins.com/ and our technical support will help you.
helo author , i want to buy this but before can you please tell me , this is only front-end ? we can add products and posts?
Hi. It is clean html. We have as well ready theme for Shopify store https://bit.ly/3eJX5XE
Hi,
Is all page created with RTL I see rtl demo and it is just include index in rtl
Hi. All html pages have RTL support.
Hi. your ticket system doesnt work. i do not receive any activation mail.
Hi., dear customer. Your account has been just activated.
Congratulations! best of luck with sales 
Thanks
Hey I’m wondering when are you gonna post the electronic theme
Hi. Unfortunately, we can not announce the certain date.
hello, i bought this template and it’s very good, but there are some files that don’t exist like “ls.bgset.min.js” or “lazysizes.min.js”, how do i get that file?
Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
I have done it, but there has been no reply
Hi. Sorry for late replay. We did not work yesterday. Your ticket is sent to the developer.
Hi, the template is great. But how to set up database for buyers accounts?
Hi. Simple html does not have database and control panel.
So where can I find users accounts and orders?
If you need to have ready store / orders and user account then you need to buy this type of the theme https://bit.ly/3eJX5XE and install it on the shopify.com platform https://www.shopify.com/
Would you Please fix The RTL demo.
Hi. Fixed. During a day package will be updated as well.
Hi, I want to get this template. But the “add to cart” function doesn’t work on your demo websites. Is there a way out?
Can you assist with the ajax adding to cart process?
Hi. Unfortunately, we can assist only customers by the ticket (http://help.big-skins.com/) who has already purchased the theme.
Sure, I am going to purchase. I just want to be sure that you will be able to assist me with the “ajax adding to cart” after I purchase.
Hi. Sure, we will send instruction.
