590 comments found.
On the product pages I would like the main product description to appear where the short description currently is (i.e immediately to the right of the product image) rather than the bottom of the page. How do I achieve this?
Hi,
You can replace full description of product to short description by coy file
short-description.php in plugins > woocommerce > templates > single-product
to
gecko-child > woocommerce > single-product
and replace code in line 31 with new code at https://pastebin.com/DEbXKeP8
Best regards
I am building a perfume e-commerce with this template, however on the single product page there is no option to choose different product sizes (that would be different bottle sizes). Can that functionality be enabled on the template? If not, is there any plugin that provides that functionality and integrates well with this template? Thank you.
Hi,
Thank you for choosing our theme.
You can create your product as variable product and size of bottle as an attribute, you can follow this video to know how to create attribute and product variable https://www.youtube.com/watch?v=nw74z4UCke4
Best regards
Nice, exactly what I was looking for. Thank you for the quick reply.
You’re welcome. Feel free contact us again if you need more help.
Have a nice day!
Hi,
Apologies in advance for the long message. I have a few questions before I wish to purchase the template, would greatly appreciate if you could answer them.
- Can you change the font of the whole site as opposed to the current font?
- Does the wishlist need to be enabled or can I disable this plugin? If I can, will this affect the performance of the website?
- Is there a maintenance page (under construction) which can be shown when I am editing the website?
- On the gallery page, can I just link the image to the product page rather than the portfolio?
- On the gallery page, to get all the images auto responsive creating the different size tile effect? or do I need to edit the images to the specific size?
- On the Home furniture template, the menu page on the left, is it possible to have social media icons at the bottom of the menu?
- Apart from this, do you have a support page that is on Facebook? I have another theme for a different site that does this and it is set up as a private Facebook group and its great for questions and queries as everyone helps each other out.
Really appreciate any guidance you can provide me on the above questions, thanks 
Hi drobinson91,
Thank you for interested in our theme.
Let me answer your question:
1 – Yes, our theme support 600+ google font https://fonts.google.com/ so you can change current font on site to another
2 – Yes, wishlist function use a plugin to control so you can deactivate/activate plugin to disable/enable wishlist function. Of course, it will help in performance, you use less plugin your site performance will better
3 – Yes, our theme have option to enable maintenance mode in Theme Option http://take.ms/i6SDx
4 – Now the gallery only support link to portfolio page
5 – Yes, the images auto responsive to create the different size of tile effect
6 – Yes, it can. We will help you do it after you purchase.
7 – Now we have support forum at http://support.janstudio.net/forums/forum/themes-support/gecko/ now we not yet a Facebook group for our theme but will do it, thank for your idea.
We wait for your purchase.
Best regards,
Thank and have a great weekend!!!
Perfect! thanks for answering them questions, I will be purchasing soon. thanks
Thanks, we wait for your purchase!!!
Have a nice Sunday
RTL available soon ?? Date please ?
Hi imfromksa,
Thank you for interested in our theme.
Our theme compatible with RTL language. You can check our customer site at http://daniella.ireneusz-mitura.waw.pl/he/product/softread-%d7%a4%d7%95%d7%a1%d7%98%d7%a8/
Best regards
Good day,
I recently purchased your theme for one of my sites and when I am logged into the site on a Macbook I am only able to view the dashboard but not the site. This means that I can’t see the changes that I am making on the site. I only have this problem on a Macbook and not on any other device. Please advise as to what the problem might be.
Thanks.
Hi Yolisa,
Thank you for purchase.
Could you create a topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with detail of your issue and your site (url, login credential) our technical team will take a look and help you solve your issue.
Thanks
The theme seems totally not working with Safari, the product can not be added to cart. My Safari Ver. 10.1.2 (11603.3.8), I’m currently running theme on v1.5.1 and even your live demo site doesn’t work with safari
Could you try clear cache on your browser. I checked our demo on latest version of Safari 10.1.2 (11603.3.8) https://monosnap.com/file/CYedqzDVD1C09ZGfKeINBpsk5TUznZ# it still work well
Regards
It seems that the user has to enable the cookie function, otherwise it still goes wrong. Is there any popup message for those users who disable the cookie function?
The theme seems totally not working with Safari, the product can not be added to cart
Hi Henry,
Could you tell us which version of Safari , and which version of theme you’re running.
It’s better if you create a topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with detail of your issue and your website link. We will take a look and help you solve your issue.
Thanks
My Safari Ver. 10.1.2 (11603.3.8), I’m currently running theme on v1.5.1 and even your live demo site doesn’t work with safari
Could you try clear cache on your browser. I checked our demo on latest version of Safari 10.1.2 (11603.3.8) https://monosnap.com/file/CYedqzDVD1C09ZGfKeINBpsk5TUznZ# it still work well
Does this theme openswatch work with 4.8? pre-sale question i purchased openswatch but it’s not working on my 4.8 install so im wondering if you guys modified it to work im interested in buying if so
Hi,
Our theme and OpenSwatch plugin still work well on WP4.8 and WC 3.1.x.
Best regards
Hi,
I’ve used Loco Translate to translate my site to Swedish, I have a problem though – when the site is translated, the links to products on my site are changed too. So for example “product” is “produkt” in Swedish, so the link changes to /produkt/ with a K instead of a C, and the link stops working. So when customers click on the product they get referred to the “Swedish” link, which is broken.
Do you know how to solve this? =)
Kind regards
Hi Panii,
Thank you for choosing our theme.
You can fix by go to Settings > Permalinks click save and check again. If still have this issue. Please create a topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ we will take a look and help you solve your issue.
Thanks
Hi i want to remove product category from shop page and just want to show items with filter. Hoe shop page can be modified accordingly? Thanks
You can remove product categories menu by go to WooCommerce > Products > Display > Shop page display > Show products.
Hi, How can we remove product category from shop page. I just want to show product list directly and remove product category from the shop page. Only want to show filters and products.
Hi,
Thank you for choosing our theme.
You can remove product categories menu by go to WooCommerce > Products > Display > Shop page display > Show products.
Best regards
Hi!! How can I do parallax effect??
Hi,
Thank you for choosing our theme.
You can follow our video at https://youtu.be/s98EmrSmngM
Best regards
I’m having an issue with the banner on the main product page not displaying after a wordpress and woocommerce update. It is only on the product page that the banner image will not display, and instead shows a grey background. Every other page it displays as it should.
If I change that page back to a standard page instead of a Woocommerce one, the banner shows again. As soon as I make it a Woocommerce product page, it again removes the banner and shows the grey background
Here is a link to show what I am seeing. https://dl.dropboxusercontent.com/s/6wc9d80uhsr02jp/no_banner.jpgAny help would be greatly appreciated. Thank You
Hi Mincious.
Could you please create a topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/
Our technical support will take a look and help you solve your issue.
Thanks
Does the theme come with a signup pop—up form for newsletters? Like the one on this demo http://janstudio.net/gecko/fashion/home-fashion-2/
Hi,
Thank you for interested in our theme.
Yes, this signup form come together with our theme. It will have after you import sample data.
Best regards
Hello,
we have just seen that the zoom function in woocommerce does not work anymore. Probably it happened after the last update. Can you please advise.
Thanks
Hi,
You can enable zoom function in JanStudio > Theme Option > WooCommerce > Product Detail Settings > Enable zoom image > On.
Best regards
Hello, we have enabled it again, but it still doesn´t work…
Hi,
You mean light box, when click on the image have popup display that contain image? On new version of WooCommerce they change view of light box. https://woocommerce.com/2017/04/woocommerce-3-0-release/
Best regars
No, we don´t mean the lightbox. In the past, when we hovered over the pictures it normally started to zoom in, but now it does not zoom anymore.
Hi,
Do you use any cache services from other like (maxCDN, cloudflare)? I checked your site but still can’t find the bug.
HI,
no, we don’t use any other cache services. we can’t find the bug, too.
Hi,
We have fixed this issue for you, please clear browser cache and try again.
Cheers,
Foster
Hello, we have checked it and it still does not zoom even though we updated it to the latest version. Can you please check again, Thank you
Hi, we fixed this issue again.
Best regards
Hey, now the zoom does work, but when we hover over the first pictures, it seems that there is a second layer, where we can move the picture to the right and the same picture shows next to it
Yes, the second picture with bigger than first image to make zoom effect work.
Best regards
Okay, perfect, thank you so much for your help
433/5000 Hello, I have several questions, I would like to delete the bottom of the buttons next or previous and change the color of the arrow (see image: http://i64.tinypic.com/34e52fa.jpg ). I would like to decrease the size of the thumbnails and if possible have 5 columns. Then I put a shortcode in a widget bar to display related products but I would like to change the hover style only for the widget because otherwise the buttons are too big and outgrown.
Hi Rico,
1. The screen shot you sent related to Instagram Feed Element. You can change number of product Thumbnail by change number of item per slide, and hide dotted button by uncheck in Enable pagination https://monosnap.com/file/WBFF6lTtrXv1J0RleRu2h2Z78LeNuj#
2. The related products you have config in JanStudio > Theme Options > WooCommerce > Product Detail Settings > Number of product want to show on a slide and change to 5, you can change hover style in JanStudio > Theme Options > WooCommerce > Product Listing Settings.
Best regards
Hi,
1. You can add custom css in JanStudio > Theme Option > General Layout > Custom CSS
.slick-prev, .slick-next { border: none; background: none !important; width: 50px; height: 50px;} .slick-prev::before, .slick-next::before {color: red; font-size: 50px; line-height: 50px; }
2. It can’t do like this, it only for products element of Visual Composer or you change global setting for hover style in JanStudio > Theme Option > WooCommerce > Product Listing Setting > Hover Style > Style 2
3. Our theme only support layout with 2,3,4,6 columns, impossible to make layout with 5 cols.
4. When you view on full screen you can set layout with 6 columns.
Best regards
I need to have an option to use credit card on the store checkout but the theme does not integrate that option, only paypal for online payment. I wanted to know if there is a credit card plugin that will integrate easily with the theme and display on the checkout process.
Hi Naxus,
We replied you on our forum.
By default WooCommerce doesn’t support payment via credit card. You can use this plugin https://wordpress.org/plugins/woocommerce-gateway-stripe/ for this.
Best regards
Thanks. I will try it.
Can I install some demo templates without losing my data? I expecially want an Intsagram feed wrapper on my homepage.
Hi,
Could you send us message via our profile we will send you .xml file or you can follow our video at https://www.youtube.com/watch?v=DAdDqnB-VGY to create Instagram Feed
Best regards
Hello,
I`m colleague of @mapadur (last comment), we bought theme with this account.
Please check and help us if is possible.
Hello,
We cannot change message. We can change the position of message.
As you can see on contact form7 web (https://contactform7.com/locating-response-message-box-anywhere/) you can change the position with shortcode [response] but it is not possible in your theme. We think that it can be AJAX o java script confusion.
In your theme the message appear in the same position always and we need that it apper next to submit botton in order our customer cas see the messsage when the form is very long.
Hi,
You can add custom css in JanStudio > Theme Option > General Layout > Custom CSS
div.wpcf7-response-output { left: inherit; padding: 20px; position: inherit; top: inherit; transform: inherit; margin: 0; }
Best regards
Thank you very much.
Hello,
I have a problem with Contact Form7 plugin. As per you can see on contac form7 web you can configure the Locating Response Message Box with shorcode [response]
https://contactform7.com/locating-response-message-box-anywhere/I try to do it on my web but it is not work. In your theme contact form7 works diferent and response message appear on pop up box in fixed position.
This is my website form: http://www.misespinilleras.com/formulario/
Are there any option to change response message?
Awaiting your kindly response.
Hi, we check your profile but didn’t see that you purchased for our theme. Could you check again.
Thanks
Hi,
You can change response message by edit this form and open “Message” tab http://take.ms/5jRmiC
Regards
