590 comments found.
Hi guys,
could you tell me how to translate this strings – http://prntscr.com/fk4a59 ?
Hi,
Which plugin do you use to translate?
Hi,
1. The text “Show Now” you can translate to your language by add custom code in JanStudio > Theme Option > General Layout > Custom CSS
html[lang=”en-US”] .product-category h2::before, html[lang=”en-US”] .product-category h3::before { content: “Shop Now”’; }
You can change “en-US” as your language running https://monosnap.com/file/KoNv7fwJtboleAxzKWVcnx3zqcz6KO# and “Show Now” is the text in your language
2. Other text you can translate by go to Appearance > Widgets > WooCommerce Top Sidebar > and change title of widget.
Best regards
Hi,
1. It’s not working. I am using qtranslateX I’ve added the CSS but still it’s not changing – > http://prntscr.com/fkh8lh
2. That did the trick.
Could you send us your site. I need to check the lang run on your site to give you a hint.
Thanks
Hi,
please give me your email so I can send you login details
You can send us a message via our profile at https://themeforest.net/user/janstudio on right message box.
Thanks
Hi crsdR,
I have fixed this issue for you, please check.
Thank you
Hi,
awesome
Thanks
Hi, Does it support RTL languages?
Hello alaaalnahal,
Thank you for interested in our theme. Sorry our theme not yet support RTL languages.
Regards
Hello, thank you for the theme it is great. We purchased the theme a while back but have only just started using it and have now run out of support. Could you help? When we try to ‘add product to cart’ it does not add to the mini-cart. I have tried multiple solutions but I’m now thinking it must be an issue with the code. Thank you for your time.
Hi,
Could you help us create a topic at our support forum at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your site url, admin account and detail of your issue our technical team will take a look and help you solve your issue.
Thanks
Hi, Can you change the text from “Quick view” to “View Product”
Hi Micky,
Thank you for purchase!
You can change text from “Quick View”to “View Product” by follow our video https://www.youtube.com/watch?v=8rQkm1aGeas. When you create new language you choose as English_US.
Best regards
Hi!
Can I change the size of my logo on the header? I would like it to be a bit bigger.
Hi,
You can change with of logo in JanStudio > Theme Option > Header > Logo Max Width
Best regards
Hello, Is this theme compatible with Easy WP SMTP, Insert post ads, Pixel caffeine, Really simple SSL, WooCommerce PDF Invoices & Packing Slips, WP Super Cache, WP-Optimize, Yoast SEO?
Hi,
Thank you for interested in our theme.
We don’t check all these plugins, our theme built with coding standard of WordPress and WooCommerce, if this plugin same, it will be working fine with our theme.
Best regards
Is there a possibility to get money back f i buy this theme and its not working with all the plugins i need?
You can buy our theme, if have issue with these plugin we will check and help you fix. If we can fix we will give you money back.
Thanks
Hi there. Love the theme. The title bar looks great on most pages but is there a way to add the title of the product above the breadcrumbs on the product details pages? It looks a bit bland with the breadcrumbs only.
Hi
Could you please create a ticket in our support forum? http://support.janstudio.net/forums/forum/themes-support/gecko/
Our dev team will be take a look and give you the solution
Thank you
Hello, I have a few pre-sale questions…
1) the images on the homepage: do they automatically become faded like that, or is that just how the images on the demo look?
2) is there a way to remove the white overlay and icon options that appear when you hover over a product image from the shop page?
3) would it be possible to magnify the hover on product images on the product page? other themes have much more intense, up-close magnifications
I would appreciate the feedback on this! If it’s easier to email, please let me know where that can be done.
Thank you for interested in our theme!
1. Could you explain more, we still don’t understand.
2. Yes, it can with 1 line css, we will give you code after you purchase
3. Our theme already integrated zoom function when you hover image. Because our original product image less bigger than product image, if you want have much more intense, you can upload your images more bigger than on product page.
Best regards
Hello, I tried to create a page containing the images of my categories but the sub categories are also displayed. I also filled in the category fields to exclude but it does not work. Then I also need that after clicking on an AC category on the page or sub-categories are displayed as images and not text. I do not see how to do that. For the moment I work locally.
Thank you for purchase!
1. You can create new page with categories by use “product categories” element of Visual Composer. https://monosnap.com/file/xsKeEqvKH3MNJJlRIivhd1Jo536xAm#2. To exclude sub-categories on this page you need input ID of sub-categories in Exclude Field. To know categories ID you go to products > categories > hover on edit text you will see categories ID number https://monosnap.com/file/WRWriVTuYVA4xeonmWJhGaAS9xy380#
3. You can make parent category only display sub-categories you select display type > sub-categories https://monosnap.com/file/tRG87bCxFoJe5bcNw1TNlTJSrjFPAu#
4. To hidden text on categories image you add custom css code in JanStudio > Theme Option > General Layout > Custom CSS
.woocommerce .product-category h2, .product-category h2, .woocommerce .product-category h3, .product-category h3 { display: none;}
Best regards
This is exactly what I did but it does not work http://hpics.li/bf3ff6f
Sorry I had misunderstood. For the categories it works great. I’ll try the sub-categories and I’ll tell you. thank you
When I click on the category ca leads me to a page that displays only one sub-categories. I would like it to be as a filter that display all sub categories in this page
Hi, You can display sub-categories and filter by change step 3, select display type as “Both” and select layout with sidebar
Hi I just purchased the theme.
When I set up my product swatches I get this error message when selecting “Sorry no products matched your selection. Please choose a different combination.”
I have set a price for each variation and there are no sizes only color attribute. It only works when I turn Openswatch option from yes to no.
Can you help?
Here is the live product: https://capes.com/shop/adult-reversible-cape/
Thank you for purchase!
Could you send us your website detail (url, admin account) via our profile at https://themeforest.net/author_dashboard we will take a look and help you solve your issue.
Thanks
There is a huge issue with your theme and the css on Safari. You can see this on your demos. You say this is supported on Safari. We have only just noticed this please help as the site is live!
Hi,
We replied you on our support forum.
Best regards
Hello,
we got an issue regarding the social share element buttons in wordpress. Since we´ve updated Gecko we are not able to see the slider for our instagram pictures on our home front page. We guess it has something to do with the update, can you please advise.
Thanks
Hello,
1. Could you tell us detail of your issue with social share button.
2. I change config of Instagram now it working normal https://monosnap.com/file/97TH4quN9uMcgRvubFxRiWWJ2rcYBc#
Best regards
Hello,
now it works. Thanks so much
Hey, i have double checked it and it is kind of strange, in the German version of our website it works perfectly, but in the English one, it does not look like the German. Also the Instagram button settings are different in the English ones so that i can´t change it to how it looks in the German one
Hi, you need to update config from German version to English version. I only updated config on German version.
Best regards
Okay got it, thank you 
I help you updated on English version, please check.
Best regards
Thank you sooooo much. Now everything works perfect
Hi, it seems like the quick view and the product page is broken on your theme. I’ve sent screenshots and details on the support page. Could someone help me resolve this? I’d greatly appreciate it
Hi,
We replied you on our support forum, your issue resolved.
Best regards
Question pre pruchase
I would like to know if we can put on a page a grid containing images of categories and when one clicks on one of the categories it leads to a page containing a grid containing images and not the name in text of sub-categories
Hi,
Thank you for interested in our theme!
Yes, it easy to make layout as you want. We will help you do it free after you purchase.
Thank and best regards
I’m sorry I bought your theme but I was wrong by buying it I clicked on your theme claue by mistake. Can you help me please. I do not download it, you can check.
Could you send me message via our profile at https://themeforest.net/user/janstudio we will suggest you change theme.
Best regards
ok many thanks i will copy past the message for sendig you
done
We replied your email, please check.
Regards
is there any compare feature & multi vendor plug in support in this theme?
Hi,
Thank you for interested in our theme!
You can use plugin https://wordpress.org/plugins/yith-woocommerce-compare/ for compare feature, now our them compatible with WC vendor free version.
Best regards
Hi,
I recently bought the template and I am currently trying to set up the popup. Everything is great except I can’t get the popup to look the same as the ‘Organic’ style template.
Thank you!
Sorry, and also same issue with the meta slider plugin as well. I’m not sure how to make it into the same style template as ‘Organic’. Thank you!
Hi Christia,
Thank you for purchase!
Could you send us your site url and admin account via our profile at https://themeforest.net/downloads our technical team will take a look and help you solve your issue.
Thanks
Hi, I’m having a problem with woocommerce bank transfer. I enabled this method but when I buy through this method it appears a message at the website saying “Internal server error”. However, the order is generated and I get the email confirmation. But you get stuck on the last page of the checkout.
many thanks for your time!
Hi
Did you try this function with the default theme? I mean it’s Storefront theme
Hi,
Could you send us your website via our email at janstudio.net@gmail.com. we will take a look and help you solve your issue.
Thanks
Hi. When I change color or size. Is it possible to change the SKU?
Hi, Thank you for interested in our theme!
Yes, i will change SKU when you add separate SKU for separate variations of product https://monosnap.com/file/ZMglRS24LtJYI9zYoCM6gTF8oeBCp7#
Best regards
Yeah! Thanks!
Hi, I love the theme, the setup and how easy it is to use. Just wondering one thing, I’d like to remove the breadcrumbs on all pages completely. How do I do that?
Thanks!
Thank you for interested in our theme!
You can easy to remove the breadcrumbs on all page with 2 lines custom css code. We give you this after you purchase.
Best regards
Hello,
I’m interested in purchasing this theme, it’s exactly what I need, I just have one question before I buy.
For shop products, could I change the product options from “colors” or “sizes” to “languages”, for example?
It’s just that I won’t be selling apparel, so I need to be sure that the product options are easily changeable. Thanks so much in advance!
Hello,
Thank you for interested in our theme!
1. Yes you can easy to change “colors” or “sizes” in Dashboard > Products > Attributes https://monosnap.com/file/EafgU4zauK63CKM5HpPWk1ZF8HxRbX#
2. You can see our on our demo ( it can sell apparel, furniture, organic food, handmade item,...) so product option easy to change.
We wait for your purchase.
Thank and have a nice day!
Thanks! That’s great, should work perfectly for me. Just curious (last question) – does the theme have a maintenance mode?
Best regards
Yes, our theme already support maintenance mode https://monosnap.com/file/a5bcVEYDc1ZnDec4ZQczoaSf3eALO9#
Best regards
Great! You guys think of everything, thanks again!
Hope you like our product, we would appreciate if you consider to give us a good review on Themeforest
