590 comments found.
hi, the woocomerce isnt working for me. It keeps saying that my item is not in stock.. is there an easier way to post items
Hi,
Thank you for purchase.
You can follow this video to add simple product https://www.youtube.com/watch?v=j-qrUZuk9N4
and this video for variable product https://www.youtube.com/watch?v=aen8ieJuB88
Make sure you input quantity of product.
If you still have problem, pls create new topic at http://support.janstudio.net/forums/forum/themes-support/gecko/, our technical team will take a look and help you solve.
Best regards
Hi, I’ve purchased this theme and it works perfectly on my shop. I’m translating it in Italian, but I cannot find where “shop now” is and it is the last english text remaining. I’m referring to the “shop now” that appears in the shop page over categories images, there is just no way for me to find it.
Can you please tell me where to look for it?
Thank you for your time.
Thank you for your kind words!
You can add code in JanStudio > Theme Option > General Layout > Custom CSS
html[lang=”it-IT”] .product-category h3::before { content: “Shop now”; }
and change “Shop Now” to your languages
Best regards
Hi again, thank you for your quick and kind support. I have another small issue. I have to change the background color of the footer, but it keeps remaining black.
In “Theme options – Footer” I’ve tried with selecting white color and uploading a white image.
In “Theme options – Color scheme” I’ve tried changing both background and primary colors, but it still remains black.
I’ve set a image with white background in the footer and I need it to blend with the background.
Hi
Please add this custom CSS code to Theme Option / General Layout / Custom CSS style
#jas-footer:before { background: none; }
Thank you very much, it works perfectly.
Hey. I just started a site to sell hats/apparel using this theme. https://official.life
A couple questions:
How do I change the category url (removing /product-category/)? https://official.life/product-category/snapbacks/
Also, same page – How do I change or edit the featured image? Or at least minimize the size of that horizontal bar.
Thanks!
Hi,
Thank you for purchase!
1. You can change the category link in Settings > Permalinks > Product Category Base
2. You can change feature image in Dashboard > Products > Categories > Thumbnail but it also display on https://monosnap.com/file/76l464B7VUKhgkeF8zmogExWHIKvIV#
Regards
Hi JanStudio, please help me with the CSS to remove the wishlist icon from the header? Thanks very much
Hi,
You can add custom css code in JanStudio > Theme Options > General Layout > Custom CSS
jas-header .jas-action a i.pe-7s-like { display: none;}
Best regards
Hi there, I went to the support site to download the current version of the theme and the Visual Composer plugin update. http://support.janstudio.net/document/ When I click on the DOWNLOAD button, it just opens another page. I need the current version of the plugin and the current version of Visual Composer. I’m having an issue with the BLOG section of the theme not formatting correctly and I’m hoping that an update with fix it. http://www.pyrocrafters.com/blog/
Hi, can you send us message via our profile, we will send you the link to download. Best regards
Hello there dear developers of this stunning theme!! Amazing and very beautiful theme you’ve created! So, before buying it I’d like to ask you about importing demos: for example, at this moment you have 13 demos, so the question is: are all of this demos will be available for importing as a layouts with all of these pictures, that are in your demos? Thank you very much in advance!
Hi Acostner,
Thank you for your kind words and interested in our theme!
Yes, you can import all sample content demo with one click but some pictures will be replace with place holder image because copyright and some images will link to our demo.
Best regards
Hi JanStudio, great theme! Is it possible to change the Hover Colour of the social icons in the header? Currently when you hover it does not change to a colour. Thanks for your help. Rick
Hi, You can add custom css in JanStudio > Theme Option > General Layout > Custom CSS
jas-header .jas-socials a.facebook:hover { background: #3b5998; }
jas-header .jas-socials a.twitter:hover { background: #00aced; }
jas-header .jas-socials a[class*=”google”]:hover { background: #dd4b39; }
jas-header .jas-socials a.linkedin:hover { background: #007bb6; }
jas-header .jas-socials a.youtube:hover { background: #bb0000; }
jas-header .jas-socials a.instagram:hover { background: #517fa4; }
jas-header .jas-socials a.pinterest:hover { background: #cb2027; }
jas-header .jas-socials a.flickr:hover { background: #ff0084; }
jas-header .jas-socials a.tumblr:hover { background: #32506d; }
jas-header .jas-socials a.foursquare:hover { background: #0072b1; }
jas-header .jas-socials a.dribbble:hover { background: #ea4c89; }
jas-header .jas-socials a.skype:hover { background: #0078ca; }
Best regards
Hi, after the update (template + openswatch) we sitll have some issues with the template and some of them are really urgent:
1.- When I try to add product without selected size, the cart appears empty. It’s possible to avoid this? I wan’t to show only a error message but not the empty cart.
2.- Urgent: When we select a color and then a Size there appears serveral bugs:
2.1 The size should not appear when there is no stock available for a specific colour.
2.2 After this action, when you try to select another availble colour, everuthing gets buggy.. Very strange! Please check the following video I made: http://webmshare.com/play/69YbV
2.3 When we entered for the first time a prodcut detail page, and we select first a size the defaul colour disappear. Please check the video: https://gfycat.com/AthleticEagerKestrel
We really need your help to fix this asap. We have to go go ive tomorrow! 
Many thanks and looking forward to a quick response.
Hi,
1. If your product have size attributes, you can’t add to cart without selected size 2. I checked your product and saw you forget config for all attributes so your product have this problem. You need config for all attributes product has follow this video https://monosnap.com/file/JLoV0uQkfFczpbhnnrLhkdK3cUdqbN#
Best regards
Hi,
We have follow your steps and some of the issues are solved. But there is one thing we are not able to fix. I explain the steps to reproduce the error:
1. When you enter the productpage first choose “9 meses” 2. Try to change de colour to orange, you can see that suddenly this colour is not available 3. Then whe try to select another color or size, suddenly nothing is available.
We think that when user select another color the size selection function should reset query to the specific size, because the script is still looking colors for “9 meses”
http://c1648.paas2.ams.modxcloud.com/producto/body-de-punto-star/Thanks!
Hi,
1. I checked your site and saw your product still doesn’t enough attributes ( Example you need set up: Azulon + 0-1mes, Azulon+3meses, Azulon+6meses, Azulon+9meses, azulon+12meses) You need setup quantity for separate color & size
2. You can add custom css in JanStudio > Theme Option > General Layout > Custom CSS
To display text reset variation
a.reset_variations { display: inherit !important; }
Best regards
hello, i bought gecko. i watch the videos but the live demo for fashion etc does not show up at all… am i doing something wrong?!
Sorry I am so frustrated
Hi, thank you for purchase!
Can you send us your website url and temporary admin account via our profile. We will take a look and help you solve your issue.
Thanks
sent.. thank you
Hi, I really like your theme. I have a question about the hover on product thumbnail. On mobile, can I make it that when the user taps the product thumbnail they go directly to product page. Currently, when the tap product thumbnail the hover buttons appear. Then user has to tap again. Can this be changed? Thanks
Hi, Thank you for purchase! You can add custom css code in JanStudio > Theme Options > General Layout > Custom CSS
@media only screen and (max-width: 800px) {.product-image > .db:before, .product-button { display: none;}}
Best regards
HI, can I make the products on mobile 2 column instead of 1??
Hi,
Thank you for interested in our theme!
Yes, we can help you make product listing layout to 2 columns on mobile with 2 lines of custom css code.
Best regards
Hi, we want to use this theme( Gecko) to build up our brand website linked with our amazon store. Is there any possible that we can input our amazon product reviews from our amazon store?
Hi thank you for interested in our theme!
You can use another plugin to import your amazon products to work with our theme https://codecanyon.net/item/amazon-to-woocommerce-item-importfor-any-merchantreseller/12057339
Best regards!
thanks. can the plugin import reviews of products from Amazon?
I’m not sure, i checked another plugin it supported import review http://litextension.com/woocommerce-migration-tool/amazon-to-woocommerce.html?gclid=CjwKEAiA79zDBRCgyf2FgeiY-CESJABzr0BMfjsWvRV8qHufmYWb-nWDXFCRAsHKLPbRoehS9efDaRoCobHw_wcB
Best regards
Hi There, we need urgently an update!
The default product image (variable) is not showing 
Please advice as we are about to publish our client webshop on a live environment!
Same issue here: http://support.janstudio.net/forums/topic/shop-feauted-image-and-product-gallery-can-not-be-seen/
Thanks for your support!
Hi, we’re working and release update to fix this issue today together with other tasks.
Best regards
Hi, we released update version, pls update theme and openswatch plugin to latest version to fix issue.
Best regards
Hello, I just downloaded and updated the template and this is still like 2 days ago, so i’m doing something wrong? I have the openswatch plugin in 2.0 version.
Regards!
Hi, you need update openswatch plugin to 2.0.2, if still can’t update plugin. Pls drop us an email via our profile, we will send us plugin package.
Best regards
Hi again, now we have the 2.0.2 version of Openswatch and the problem persists, we have to configurate any specific option?
If you need a temp admin account for check something i can give you one.
Regards and thanks for support!
Hi there,
Yes, please give us your temp admin account, I will check and help you solve this problems
Hi JanStudio, great theme. Please can you provide CSS to remove the Search Icon from the Header? Thanks Rick
Hi Rick,
You can add custom css in JanStudio > Theme Options > General Layout > Custom CSS
.jas-action a.sf-open {display: none;}
Best regards!
Thanks, it works!
Is it possible to add the “play”-button on the overlay/quick view aswell as the single product page?
Hi, Can you create a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with details of your issue. Our technical team will take a look and help you solve your case.
Thanks
Hi, Firstly, great theme guys. We purchased it through our developer’s account and it looks great with our site. So kudos to you! We had a couple of issues that we wanted to fix:
1. The search function is a little slow (which is fine), but some users press enter on typing their search term (by force of habit mostly), which goes to the search results page (../?s=searchterm). There seems to be a bug in this page, where just the product images are shown and not all the search results. If possible, just showing the default search results that Wordpress shows would do the job here. Please let me know if there’s a fix for this.
2. The hover function is great on desktop, but is hard to trigger on mobile, or gets triggered by mistake. Is there a way to use a swipe gesture specifically for mobile, instead of hover? Alternatively, do you have any implementation in mind that would suit mobile better (or worst case, turning off hover completely)?
I’ve been watching the comments section for a while and you guys are great at responding to questions too. Thanks a lot again!
Hi ccryptic84, Thank you for purchase and choosing our theme!
Can you create a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your detail of issue our technical will take a look and help you solve your issue.
Thank and best regards
Hi,
I’ve made the purchase some months ago. The website is great and the theme is really cool. Thank you for that.
I have a last issue about it so far :
My website is created for french speaking visitors. I’ve made all the translations I needed. One sentence is still in english : “Accept the terms and conditions” just before my clients can finish the payment procedure.
Could you please tell me how to finish the translation ? I’m using “locotranslate” plugin. In this plugin, the sentence is well translated.
Thanks a lot for your support.
Regards,
Hi,
Can you create a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your website link and temporary admin account our technical team will take a look and help you solve your problem.
Thanks
Hi, my issue is fixed. Thanks a lot ! Regards
Glad to hear your issue fixed!
If you love our theme and support, please help us rate for our theme 5 stars at https://themeforest.net/downloads that will help us in sale.
Thank you very much!
Hi, I created a variable WooCommerce product with two attributes, color and size. I set a price for each variation generated. In the product detail page I read that is ‘in stock’ but there is no way to select the colors or sizes, there isn’t any form or select or ‘add to cart’ button. Any suggestions?
Thank you very much.
Never mind, problem solved. Thanks.
Glad to hear you can solve your issue!
Regards,
Hi,
I have 2 problems.
1. variable product – when I enter the product page, there is no photo shown, only after I select one of the options. I tried setting an option as deafult ( color – blue). but still no photo is shown. only after I select one of the options, I can see product photo.
2. in quickview when clicking the image, it takes you to the image direct link (outside of the website). Why doesnt is shows zoom like in normal product page?
Thanks
Hi, Can you help us create a topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your site detail, our technical team will take a look and help you solve your issue.
Thank & best regards!
I noticed that my menu does not show up on iPad running osx10.2 when I rotate to horizontal view. It is there when in vertical view and all views on iPhone. Any suggestions? Thank you.
Hi,
Can you send us your website link. We will take a look and help you solve you issue.
Thanks