590 comments found.
Hello, i am interesting buy your theme. If possible to remove the products from the homepage, and one to use the Instagram Shop Plugin? Thanks
Hi, thank you for interested our theme!
Yes, you can remove products on homepage because they’re short code and replace with Instagram Shop short code https://monosnap.com/file/SdwEkgSRcxHkvJvNMxD87YCeSTgfTZ#Best regards
Thanks for fast reply, can you recommend me any Instagram shop except mine to use on your theme? Thanks
Hi,
You can use https://wordpress.org/plugins/shop-feed-for-instagram-by-snapppt/ http://www.getsnapppt.com/ with more cool feature for Instagram Shop and easy to use
Best regards
Or you can use commercial plugin at http://foursixty.com/platform/shoppable-instagram-wordpress/ http://foursixty.com/
Amazing thank you!
We waiting for your purchase 
Of course i will buy your theme is amazing! Because i want sell Accessories like rings and images are not dresses like default can i change is to cubes? eg http://prnt.sc/enln7l Thanks
Yes you can use square images for your product. You only need change dimension default of image in WooCommerce > Settings > Products > Display > Product Images https://monosnap.com/file/z9zqgCOMhiym1RGGf6AHBKLu2GvcXX#
Hi there..
I’ve been using this theme for almost a year now..and i would like to know if the theme support this – https://woocommerce.com/products/ipay88-gateway/..
Its a ipay88..a payment gateway..i want to add this as one of my payment methods..
The things is..i cannot find any function inside the theme to enable it if i decide to purchase the plugin (ipay88)
Thanks Best Regards
Hi,
Thank you for purchase and using our theme.
This plugin work with WooCommerce, our theme compatible with WooCommerce, you can enable payment method after install plugin at WooCommerce > Settings > Checkout > Checkout Option > Select iPay88 and enable this.
Best regards
Hi..
Okay .. great!..that mean i need to buy the plugin first before the function will be visible?..
Thanks again
Yes, the function display after plugin installed.
Best regards
Okay..thanks ya!..
Hi I want to buy the theme but first I have a few questions. 1Can I have all payments methods (Direct Credit Cards payments) is most important to me. 2 Is the theme multylanguage I want to use Bulgarian. Can I modify custom all elements ?. Thank you
Hi,
Thank you for interested in our theme!
1. Yes you can set Direct Credit Cards Payment by using some plugin https://woocommerce.com/products/stripe/ https://woocommerce.com/products/paypal-pro/ https://kinsta.com/blog/woocommerce-payment-gateways/2. Yes you can use some plugin for multilang site https://wpml.org/
3. We included child theme in download package from ThemeForest so you can put all your customize code there and update parent theme without losing your customize code in future.
Best regards
HI, before I purchase this theme, I would like to know if there is a feature to make a login client area, and if that i can store some basic information about my clients like name, address and zip code. thanks!
Thank you for interested in our theme!
You can use some plugins to add fields for register form https://wordpress.org/plugins/fma-additional-registration-attributes/screenshots/
https://registrationmagic.com/add-custom-form-fields-woocommerce-registration-form/Or you can add some code to child theme https://www.cloudways.com/blog/add-woocommerce-registration-form-fields/
Best regards,
For some reason the navigation menu is not updating when I create a new menu. It still displays the demo menu items.
Hi,
Our theme have 2 location of menu ( Left Menu, Right Menu and Primary Menu ) for main menu so you need select correct menu to edit https://monosnap.com/file/EkdkoiF0KO1ZCnmxyGWdNmUJlhZ08s#
As i see your site using left menu and right menu so you need to edit these
Best regards
And assign these menu to correct location https://monosnap.com/file/lMmHLZX8w5qkIDP33vdl65BD6Ua9hh#
Amazing. Thank you so much again
Feel free to contact us again if you need more help
Best regards
How do I default the currency to a currency other than USD?
Hi,
Thank you for purchase!
You can change default currency in WooCommerce > Settings > Currency Options
https://monosnap.com/file/oSQb0xfftcRMfoZ1vaZPJH2FYZNR7k#Best regards
Awesome. That worked. Thank you
Hey guys! First of all thanks for your amazing theme While trying to use Visual Composer it doesn’t edit anything on the front-end. Have you ever noticed this problem some more? Please get in touch with me!
Thank you for purchase! Sorry for late reply.
Can you send us your site url and temporary admin account via our profile or create new topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your site url and temporary admin account, our technical team will take a look and help you solve your problem.
Thanks
Hi thanks for the fast reply. I have a couple more questions and I think I am ready to purchase.
1) Can I have 5 options per line in the shop? 2) Can I modify what happens when the user hovers over the item? (Remove the dark overlay?)
Hi,
1) Now our theme have option 2,3,4,6. If you purchase we will help you custom to 5 column
2) We will help you add code to remove overlay.
Regards
Hi, how do I decrease the white space in header, above logo? see here: http://eyecatcha.com/
Hi,
You can decrease space above logo by add custom css in JanStudio > Theme Option > General Layout > Custom CSS
.header-5 .jas-branding { padding: 25px 0;}
You can reduce 25px as your number.
Best regards
Is it possible to change the mobile menu icon (three bars) to the word MENU instead?
Hi,
We replied you on our support forum, you can follow topic to solve your issue.
Best regards
Hi, I think this theme is awesome but I have a few questions before purchasing it. I am interested in the organic shop demo.
1) When I click Log in/ Register it takes me to the log in page. I guess on the live version I will have an option to register? Edit: I just saw the Register section
2) On the shop page it displays the products regardless the product category. Is there an option to display products by category in the shop page? Edit: Can I use the option like shop left side bar as in demo fashion to display categories?
3) Is it possible to provide a couple of websites that are using this demo?(Organic shop)
Thank you so much for this great work.
Hi,
Thank you for interested in our theme!
1. I enable register form, you can enable register form in WooCommerce > Settings > Account > Enable register on my account page https://monosnap.com/file/cgON8SIY57pYCvXUSU3iVhiJvUd0U6#
2. You can create new page and use our short code to display products by category https://monosnap.com/file/O6yyJfvxZTza5m0wI4tZlf20DwwF9T#
3. Some website using our organic demo https://cherrywoodflorist.co.nz/ http://theskinagent.com/Best regards
Pre-purchase question 1) In the mobile view, when a product thumbnail is clicked, it shows those three options (cart, quick view and wishlist) and at the same time it goes to the product page, this is very distracting for a customer. Is there a way to set it so that the first click brings out the three options first, then the second click will be whatever the customer clicks on.
2) The product zoom view in mobile is so annoying, whenever I try to scroll through the image in mobile it keeps zooming the images instead of scrolling. Is there any way to turn off the zoom functionality specifically for mobile user and instead of zoom a swipe feature to see the next gallery image of the product ?
Hi,
Thank you for interested in our theme!
1. Can you tell us which mobile device you use to view our demo and OS version? We check our demo on iPhone on iOS 9, 10 the first click it only show 3 buttons, double click or second click it go to product page.
2. Yes, we can help you with 2 lines custom CSS code.
Best regards
1) i am using an Andriod J5. 2) So you would provide me that code after purchase yes?
Samsung J5*
1. Did you check on Chrome on default browser?
2. Yes, after you purchase we will give you code.Regards
1) yeah i just checked with iphone 6 plus on chrome inspector, still same thing happens.
is this something u would be able to fix for me if i purchase?
Yes, I’m checking the issue on Chrome.
Now i can make first click show 3 buttons, but second click do not anything. you have to click on cart icon to product detail page.
I continue find solution to fix issue on Chrome. so you can purchase now, we will fix issue and release on future.
how long do u think it will take for the future release?
Today is we will release new update.
If the issue resolve, we will include this issue together with other tasks on today. Or we will release this update on next week.
Best regards
Hi,
I checked our demo on Chrome on iphone 6 iOS 9.3.3 and 10.2.1 and still saw it working normal. First touch it show 3 buttons, second touch it direct to product detail page https://www.youtube.com/watch?v=IMcZbqRJKUc
Hmm its still not working for me, see this, even in google it doesnt work, https://youtu.be/hg8C_H8QxXc
Oh, this is simulator so you don’t worry. On real device it, work well. Can you check on real device?
Best regards
i did, same exact thing.
Is it on Chrome on Android? I checked with Chrome, Safari on iPhone it work well.
In page Home Fashin 2 after change image with girl I cant recieve front end style like in template, what to do? How fix this bug?
Can you create new topic at http://support.janstudio.net/forums/forum/themes-support/gecko/ with your site url and temporary admin account out technical team will take a look and help you solve.
Thanks
Ok
Hi I didnt find in documentation how activate copy of Visual Composer. Now I am have in admin panel this message an it redirect me for themeforest
Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.
Hi,
Thank you for purchase!
Don’t worry when Visual Composer have new version we will check compatibility with our theme and update our theme with latest version of Visual Composer. You can update together with our theme.
If you want activate copy of Visual Composer you have to purchase separate license of Visual Composer because author only give us permission to include copy version in our theme and the license it only work on one domain.
Best regards!
Hi, what’s wrong with this site: http://janstudio.net/gecko/organic/
Thank you for report!
We fixed this problem.
Thanks & best regards!
Congratulations, great, have a nice weekend.
Thanks, have nice weekend too
Thank you.
Hello, very quick pre-sale question. Can i remove the top bar with the social icons, the text where it say Free shipping for all orders over $100 and the currency with USD? I am asking for this demo: http://janstudio.net/gecko/furniture/
Thanks!
Hi,
Thank you for interested in our theme!
Yes, you can remove top bar in Theme Option > Header, Socials Setting
https://monosnap.com/file/C1pWsZflbEZyepPjjrvG64gYTnRV3v#Best regards
Hello, I am importing the sample data however it seems that the images do not import correctly or they import as just blank images.
http://bulgarianfashion.com/home-fashion-3/Hi,
Thank you for purchase!
Sorry because inconvenience. The images will be replace with place holder image because license and copyright. Hope you understand.
Thanks & best regards!
... so this is normal then … I should not worry about errors?
Yes, you can change the images with yours and should not worry about it.
Hello,
im using header layout number 4 , and i want to have my account,search, aand cart menu on top bar ? how do i do this ?
Thanks
Hi,
You can copy file gecko / views / header / layout-4.php to gecko-child theme with same folder structure, after that edit code in this file, you can add anything you want
Best regards
Hi
I’d like to know if I disable the woocommerce pluin at the beginning (to hide the e commerce system so the website admin who has no experience won’t get confuse), and one day later I’d like to activate this plugin to start using the e-commerce system, is this possible?
Hi,
Thank you for interested in our theme!
Yes, you can disable woocommerce plugin at the begining. And after that you can enable woocommerce any time when you want.
Best regards
Hi , one more question ,
How can the best seller page working ? it depends on real selling or can i choose the item inside it ?
Thanks
Hi,
You can config anything you want, we have supported both of us
Hi, The best seller it depend on real sale. you can check short code at https://docs.woocommerce.com/document/woocommerce-shortcodes/
