984 comments found.
Hi, Please i have some questions if you can assiste me with your advice or opinion:
- is there a solution to bulk upload product images on woocommerce within gon theme ! - is there a way to add description case on quick edit panel on woocommerce products list ! - and if there is a solution to upload products details ( descriptions, photos, prices ..)
Thanks for your assistance,
Hicham,
Hi Hicham,
- You have to upload image for each product.
- You need to install a third party plugin. You can try using this plugin https://codecanyon.net/item/woocommerce-quick-edit-products-pro/14459092.
- The plugin above also helps you with this. For more information, please contact plugin author 
.
Best regards,
presale question:
Is it possible to use a plugin so that customers to the shop can login through facebook ?
Jesper
Hi Jesper,
It is possible. We recommend you to use a premium plugin https://codecanyon.net/item/woocommerce-social-login-wordpress-plugin/8495883 or a free plugin https://wordpress.org/plugins/yith-woocommerce-social-login/.
Best regards,
Save button on visual composer not working. Please advice
Hi Tat7,
Have you just updated the theme and plugins? If yes, you should delete your browser cache and check again. If it still does not work, please open a ticket here https://skygroup.ticksy.com/ and give me your website information (WP admin and FTP accounts). I will check it for you.
Best regards,
How do I remove the breadcrumbs from the woocomm pages. The settings don’t seem to have as much effect on them.
Hi barnegat16,
Currently, our theme only allows you to remove breadcrumbs on a particular page. In the Page Options box, you set Show Breadcrumb option to No http://prnt.sc/ccr1ey. If you want to remove the breadcrumbs area (include the page title), you will also set the Show Page Title option above to No.
To remove the breadcrumbs on all WooCommerce pages, you can add my custom css below:body.woocommerce-page .breadcrumbs{
display: none;
}body.woocommerce-page .breadcrumb-title-wrapper{
display: none;
}
body.woocommerce-page #main > .page-container.show_breadcrumb_v1{
margin-top: 0 !important;
}If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give me your website information. I’m always ready to help you.
Best regards,
HI, my visual composer is not working in my GON theme, but it’s active. How can I solve it? Please, help me…
Hi shop-image,
Have you just updated the theme and plugins? If yes, please delete your browser cache and check again. If it still does not work, please open a ticket here https://skygroup.ticksy.com/ and give me your WP admin account. I will check it for you.
Best regards,
Hi, is there a way I can export my theme settings, customization’s, etc because I want to switch hosting companies. Or, do you recommend something?
Hi fabianscott5800,
You can move everything to your new hosting. First, you go to your old hosting cpanel > File Manager. You download all files and upload them to your new hosting. Second, you go to phpMyAdmin. You export database and then import it to your new hosting. Finally, you open the wp-config.php file and fill your new database information.
If you also change domain to another domain, you will have to update the site url. Please read this article https://codex.wordpress.org/Changing_The_Site_URL.
For more information about moving WordPress, please read this article https://codex.wordpress.org/Moving_WordPress.
Best regards,
Thank you very much
You guys are GREAT! Last thing: I’ve added something to my personal ticket (Private Ticket #872782) can you take a look at it. Thx.
Hi Fabian,
I have replied to your ticket. Please check it.
Best regards,
hi i would like to know – in rtl mode are the prodoct categogires and sliders also in rtl mode?
Hi eli1356,
Yes. When you activate rtl mode, all elements in page will be in rtl mode.
Best regards,
Hi, I just Updated wordpress version .. I got Notification below.. Please Reply ASAP. Thanks
- Templates ###
Overrides: gon/woocommerce/archive-product.php gon/woocommerce/cart/cart.php gon/woocommerce/cart/mini-cart.php gon/woocommerce/checkout/form-checkout.php gon/woocommerce/content-product.php gon/woocommerce/content-product_cat.php gon/woocommerce/content-widget-product.php gon/woocommerce/global/quantity-input.php gon/woocommerce/loop/add-to-cart.php gon/woocommerce/loop/loop-end.php gon/woocommerce/loop/loop-start.php gon/woocommerce/loop/orderby.php gon/woocommerce/loop/pagination.php gon/woocommerce/myaccount/my-address.php gon/woocommerce/single-product/add-to-cart/variable.php gon/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 2.6.3 gon/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 2.6.3 gon/woocommerce/single-product/rating.php gon/woocommerce/single-product/tabs/tabs.php gon/woocommerce/single-product.php
Hi designnown,
It is because you are using the old version of theme. You need to update the theme to version 1.1.9. For more information about updating the theme, please read our documentation http://demo.theme-sky.com/documentation/gon/#updating-the-theme.
Best regards,
Hello again,
I have some more thoughts about how it works with the menu. Do I need to create custom links regarding product categories, or you can create them in woocommerce and retrieve them in menus?
Best regards,
Hi semiro,
You can create the product categories in the product categories page https://postimg.org/image/5oqgg9ge5/. And then, you go to the Menus editor. You select your existing product categories and add them to menus https://postimg.org/image/wa0uz6m5l/.
Best regards,
Hi. Should inform the purchase of “gon” theme? Especially for upgrades. Another topic could be clearer about that place should save Mo. Po. translations when they are finished? I would like that after so many hours, not to lose
Thank you
Hi pctecneco,
After you translate our theme and generate the mo, po files, they will be saved in the themes > gon > languages folder. You will have to backup these translation files before updating.
Best regards,
Thank you. I am using a “child Theme” from the gon template. How to make translations work? or not I have to do anything ?. translations of plugins seem to work perfectly. But I think it does not work the same way in the child theme. sorry for my English
Hi pctecneco,
When you activate the child theme, you still see the parent theme. If you are using the Loco Translate plugin, you will go to Loco Translate > Themes. You will see the parent theme. Simply select and translate it. Please see my screenshot http://prnt.sc/cbib09.
Best regards,
Hi i have a question, how i can put mi product detail page, like your demo:
http://demo.theme-sky.com/gon-supermarket-2/shop/cras-isum-default-5/?options=0-1-1?? thanks
Hi vicenterojo,
You go to Theme Options > Product Details tab. You set Product Thumbnails Style to Horizontal, Product Tabs As Accordion to On and Product Tabs Position to Inside Summary as shown in my screenshot http://prnt.sc/caiynn.
Best regards,
HI, I’m having trouble hiding menu items (Main Menu-Horizontal) for certain users. Any plugin I’ve downloaded that does this method is not working with this theme. Any advice?
Hi fabianscott5800,
Please open a ticket here https://skygroup.ticksy.com/ and give me your website information (WP admin and FTP accounts). I will check it and help you.
Best regards,
Hi,
1:st – Is it easy to translate this theme to Swedish?
2:nd – Is it possible to have secure connection (SSL) in checkout? (The demo (http://demo.theme-sky.com/gon-supermarket/checkout/) is not secure with SSL.)
Best regards
Hi semiro,
1. It is very easy. You can use the Loco Translate plugin to translate our theme.
2. It is possible. You go to WooCommerce > Settings > Checkout tab to enable it http://prnt.sc/ca33ca. But please note that you have to have an SSL Certificate.
Best regards,
Thanks for fast respond! That sounds great!
But – can you translate everything with Loco or do you need to do some changes in code? I was looking at the demo and find this: https://postimg.org/image/6l2z27hjh/ <—Can it also ben translated with loco?
Best regards
Hi semiro,
You can translate everything on frontend. These texts are in the WooCommerce plugin. You can also use the Loco Translate plugin to translate the WooCommerce plugin.
Best regards,
Hi! I don´t speak English very well, but I hope you can understand my question.
I want to use a menu on the sidebar that shows the categories , the number of products found and their subcategories. As in the examples they are in the demos. I used a widget “TS product categories ” in “product category sidebar ” but just show me the categories and subcategories at the same level and not as the sample menu . This is the example that I speak http://demo.theme-sky.com/gon-supermarket/shop/ I hope you can help me. Thank youHi gamezornelas,
It seems that javascript is broken on your site. You should deactivate all third party plugins, delete your browser cache and check again. If you can not find the problem, please open a ticket here https://skygroup.ticksy.com and give me your WP admin account. I will check it for you.
Best regards,
Thanks!! problem it solved but now I have another
When I do a product search , just show me results that specifically contain the name contained in the product but does not show me results when I type a word or related to the product label
Example : The product name is ” Toks ” and some of the labels are : restaurant, food. The search only shows me the product if I write ” Toks ” but if I write ” food ” does not appear
¿What can I do?
Hi gamezornelas,
You can not search the product labels. WordPress only search the name or description of product.
Best regards,
hi! when i buy this theme i read High Resolution: YES… but how do I put the logo retina? in theme option there is’t the field “retina logo”. how do I put in the header the logo @ x2?
Hi franfar,
You put your logo x2 to the Logo Image On Mobile option in Theme Options > General tab.
Best regards,
but in desktop version with my mac isn’t x2! i try to put custom css:
.logo img { max-width: 250px !important; width: 250px !important; }
now it work!
OK franfar! It is also a solution. We don’t limit the width of logo because some customers need a very big logo
Hi, i have a question, in the vertical menu “Shop by category”, when i am in the editing menu, in categories, the system list categories of post but not the categories of products, how i can fix that?? Thanks and i´ll be waiting for you response
Hi vicenterojo,
In the Menus editor, you click the Screen Options button on the top right corner. Then you check the Product Categories option. Please see my screenshot http://prnt.sc/c96wvb. You will see list of product categories on your left hand side http://prnt.sc/c96xip.
Best regards,
Hi, I’ve downloaded the theme, but users can not register. I went to the Woocommerce section and ticked Enable registration on the “My Account” page but, when I type in an email the “Register” button disappears.
Actually, I think it’s due to a weak password.
Hi fabianscott5800,
Yes. If you want to remove the password strength meter, you can add the custom php code in this link https://gist.github.com/WPprodigy/91df9848c2deb469cba0.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give me your website information. I’m always ready to help you.
Best regards,
Pre-Sale Question: Will this work with the Woocommerce Vendors plugin(Multi-Vendor)? I want multiple vendors to be able to sell their products over this theme.
Disregard
Why cannot I activate Visual Composer and Slider Revolution which came bundled with this theme?
Hi ab-dallah,
Can not you activate the Visual Composer and Slider Revolution plugins in the Plugins page or activate the Visual Composer and Slider Revolution license? If you can not activate the Visual Composer and Slider Revolution plugins in the Plugins page, please open a ticket https://skygroup.ticksy.com/ and give me your WP admin account. I will check it for you. You can not activate the Visual Composer and Slider Revolution license because we bought them with our account (Extended License) and integrate them into our theme. You can use them without activating the license. For more information about the Visual Composer license, you can read this article https://wpbakery.atlassian.net/wiki/display/VC/Licensing.
Best regards,
