984 comments found.
Hello
can i login with a account in this theme ( demo ) ? just for deney 
i want create a topic and … thanks a lot
Hi sadrahakimd,
Thank you for your interest in our theme!
You can create a new account here http://demo.theme-sky.com/gon/my-account/
Best regards,
thank . but when i login and went to the forum page, the page not found, ( 404 ERROR )
Hi sadrahakimd,
This is the link of forums http://demo.theme-sky.com/gon/forums/. I see it is working fine. Please try again.
Best regards,
Hi sadrahakimd,
Because your account does not have permission. I have added the Participant role to your account. Please try again. For more information about the bbPress Roles, you can read this article https://codex.bbpress.org/getting-started/before-installing/bbpress-user-roles-and-capabilities/
Best regards,
Hello again,
Is it possible you to add the option MIXED ORDER along with RECENT, BEST SELLING, SALE, etc… in TS PRODUCTS or TS PRODUCTS SLIDER, TS PRODUCTS DEALS SLIDER, TS PRODUCTS CATEGORIES SLIDER, TS PRODUCTS IN CATEGORIES TABS, TS PRODUCTS IN SUBCATEGORIES TABS, TS LIST OF PRODUCTS … ??
This would be awesome.
Hi bundyflavour,
Thank you very much for your suggestion! We will consider about this.
Best regards,
Hi I was wondering if there was a way to make it so the main navigation displayed the dropdown on a click instead of a hover. Also I want the dropdown to be full-width and to push the content down when it comes down. This is the site I’m working on http://medicalmonks.com/
Hi tylerk,
Thank you for using our theme!
Please open a ticket here https://skygroup.ticksy.com/ and send us your FTP account and WP admin account. We will customize it for you.
Best regards,
Hi,
I would like to know if there is any video or document that illustrate how to use Perfectly this wonderful theme, and also i have searched a page or any layout or options for FORUMS, on the demo it redirect to the sky theme url.
any help please!
Hicham,
Hi Hicham,
Thank you for your compliment!!!
This is our online documentation http://demo.theme-sky.com/gon/documentation/. It is also included in the package which you download from themeforest.
To setup Forums, you install the bbPress plugin. It is very easy to use. This is the guide explaining about installing and setting up the bbPress plugin.
If you need more help, please don’t hesitate to let me know!
Best regards,
Thanks a lot for the prompt support,
Cheers,
Hi, nice work!
Im thinking buy your theme, but i have a question. would be posible in the lookbook Home see six product categories instead of 4 ? or 2 blocks or 3 categories?
Something like this https://www.canyon.com/es/
Thank you!
Hi edoestudio,
Thank you for your interest in our theme!
It is possible. It is the Product Categories Slider shortcode. You can set the number of columns to show. Please see my screenshot http://postimg.org/image/4avaekl9r/.
Best regards,
Perfect!
and could add more content after the slider like fullwiht Parallax?
Thank you for responding effectively!
Hi edoestudio,
It is possible. Because it is a shortcode. So you can add more content after it. This is the screenshot in backend http://postimg.org/image/ef3qal88l/.
Best regards,
Hi skygroup!
I finally bought your theme. But I cant display images in the home lookbook . Can you help me? maybe here? http://s28.postimg.org/7ykvbfblp/capture.jpg
I have another question , referred to these numbers? what are they exactly? http://s29.postimg.org/ld0zcvhfb/capture2.jpg I can not assign a number to the categorythank you!
Hi edoestudio,
Thank you for purchasing our theme!
You add product category image as shown in my screenshot http://postimg.org/image/lt6xr7ven/.
About the product categories slider shortcode, you can not add product category ids. Just search for your product category and select it. Please see my screenshot http://postimg.org/image/gkbg9pw25/.
If you need more help, you can open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you.
Best regards,
I need Full demo of template which i have shown on site.
i am waiting from last 1 hour
Hi rutunjs,
I’m sorry for the delay! Because my timezone is GMT +7.
I have sent the full demo package to you on ticket #635403. Please check it.
Best regards,
Hi Skytheme,
Can I get a valid key for my visual composer plugin in my purchased theme?
Thanks, Edwin
Hi Edwin,
Thank you for using our theme!
Because we bought Visual Composer plugin with our account (Extended License) and integrated it to our theme. So the license key in the package which you download from themeforest only allows you to use this plugin. You can not use that license key to update the plugin. If Visual Composer plugin has a new version, we will be careful to test and include it to our theme. Please read this arctile for more information about Visual Composer license.
If you need more help, you can open a ticket here http://skygroup.ticksy.com/. I’m always ready to help you.
Best regards,
Hi there… Nice theme!,
1.- Can I use supermarket heder all the way to “fashion sale 50%” banner… and then below to have latest posts 2 col with sidebar?... to have lets say 12 posts.. load more button… ?. (do you have a 1 col + sidebar blog with small thumbs?... regular standard blog take way too much space).
2.- Can you help me make this theme Sensei ready (woocommerce plugin)... I understand sometimes it´s a little coding involved… not always.
tanks for your time!
What I meant is that our site is foremost a blog with a store as a plus… but we need to push the products and online courses in the heather of the site.
Hi rcedillo,
Thank you for your interest in our theme!
1. Our theme integrates Visual Composer plugin. It lets you build your page content easily. It means you can add the sidebar into page content. About the blog/blog widget layout, you can check all styles under Blog menu item.
2. I’m not sure about this. If you have the Sensei plugin package, you can open a ticket here https://skygroup.ticksy.com/ and send it to me. I will test it and reply to you later.
Best regards,
OK I see… Is there a way to make the blog with smaller images… something like this for example…
http://labs.saurabh-sharma.net/themes/newsplus/wp/blog-list-style/GON theme will be ideal for our uses if so.
Hi rcedillo,
We can add custom css to make it look like this screenshot http://postimg.org/image/3y90nicrf/.
Best regards,
thats perfect!
Will there be a way to add images (linked) to the mega menú?
Hi rcedillo,
It is possible. You can add html and shortcode to the mega menu.
Best regards,
hi! how to choose one of several options for the home page ?
Hi Greville,
Thank you for using our theme!
This is the screenshot of our default home page options http://postimg.org/image/chfa2kwad/. Please read our documentation for more information about configuring other home pages. If you need more help, you can open a ticket here http://skygroup.ticksy.com/ and give us your website information. We will help you.
Best regards,
Hello, I like your theme but I have some doubts.
1. The “SPECIAL COLLECTION”, from the iPad shows horizontal problems to the menu. The menu items on two levels, the icons are not aligned to the menu. Vertically instead you see well.
2. The pages iPad flow jerky.
3. In general, computer and device seems to be slow to load.
4. Variable Product 2, the colors can be pictures?
Thank you
Hi WOODYP,
Thank you for your interest in our theme!
1. Because the space is strait on iPad. The menu items have to display on a new line. Anyway, thank you for your report. My team will check and improve it.
2 & 3. We are having a problem with our server. Sometimes, it is slow. We will move our demo site to another server in this week.
4. It is possible. You can use images instead of colors.
Best regards,
Hi, How can I make footer just like in supermarket 2 demo?
Hi uzairfreak,
Thank you for using our theme!
To add or edit the footer content, you go to the Footer Blocks menu item. For more information, please read our documentation. If you can not do it, please open a ticket here https://skygroup.ticksy.com and give us your wp admin account. We will do it for you.
Best regards,
A question, Can I change bag Icon? because in all domes have same icon bag. Like just next to “Shortcut” menu item because I will want to change it after buy it. If yes then can you please tell me how I will be able to do this?
Please reply as soon as possible so that i can buy it as soon as possible
Thanks in advance
Hi mhim,
Thank you for your interest in our theme!
It is possible. You can activate the child theme. Then you copy the header template from the parent theme to the child theme and edit it. If you can not do it, you can open a ticket here https://skygroup.ticksy.com/ and send your design to us. We will do it for you.
Best regards,
Hi, Slider Revolution code not working. slider not activate
Hi colorpixel,
Please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account. We will check it for you.
Best regards,
Pre-Sale question: Is your theme compatible with yith multi vendor plugin. Can I create a multi vendor store with it? Thanks.
Hi RumenGeorgieff,
Thank you for your interest in our theme!
Yes. Our theme can work with the YITH WooCommerce Multi Vendor plugin. After purchasing our theme, if you need help, you can open a ticket here https://skygroup.ticksy.com/. We will help you.
Best regards,
Hello,
I want to know how can I fix this on firefox http://prntscr.com/9nliu6
it’s hapening only on ff
Hi devAzzreb,
Because we don’t generate thumbnails while importing. Importing will be faster. So you can use the Regenerate Thumbnails plugin to regenerate thumbnails. This issue will be fixed. Or when you upload your new product images, there will be no problem.
Best regards,
hi. is it possible to use an image background within the topbar area? I need to have a small 10 pixel high ‘rainbow’ graphic repeated background.
Hi kriss,
It is possible. It is just a small issue . We can do it for you. After purchasing our theme, you open a ticket here https://skygroup.ticksy.com and give us your website information. We will help you.
Best regards,
great. then off to buy I go! Are customisation services (paid) available from yourselves as well?
Hi kriss,
We will customize the top bar area for you for free. We will only charge for the big request.
Best regards,
Thanks. Nice to know that further backup is available (of course paid for) if clients want non-standard changes.
Hi there,
After updating to the new updated theme v1.0.6 and also updating to the newest WP version, I don’t know why but the logo in the supermarket header appears 2 times ( one on top of the other ), and no matter what image I choose for the logo, it appears 2 times.
Any help ??
Hi bundyflavour,
Please delete your browser cache/plugin cache and check again. Because we added the mobile logo option. I think the css file is cached.
Best regards,
Don’t know what happened but the problem solved itself. Never mind.
Hello again, can you please tell me from where do I activate the ajax search in the header that has the search on the left ( the second header in the list ) ??
Hi bundyflavour,
You go to Theme Options and select WooCommerce tab. You find the Enable Ajax Search option and turn it on. Please note that it only works on search by category form and desktop.
Best regards,
Hi there, It is turned on it only works with the 1st header ( the one that has the categories on the left and the search field on the right ) with the logo on the left side. But it doesn’t work with the 2nd header with the logo in the center and with the search field on the left side.
Any help ?
I also have YITH WooCommerce Ajax Search Premium and I don’t see the product images in the search, any help also ?
Hi bundyflavour,
Currently, the ajax search only works on the search by category form and desktop. And it only returns the product title. I will discuss with my team about this feature. We may improve it in the next updates.
You can try using the Instant Search + plugin. I see it works well.
Best regards,
Hi, thanks for the support so far.
I keep getting this error when installing the required plugins:
An error occurred while installing [plugin name]: Download failed. A valid URL was not provided..
Any idea why?
Never mind, figured out why, child theme activated instead of parent theme.
Thanks.
Hi oosoba,
Did you activate child theme before installing the required plugins? If right, please activate parent theme again. After installing the required plugins, you can activate child theme.
Best regards,
Hello Friend, Just purchased the theme and after instalment i will need some answers about the widgets.
Anyway good work and GLWS
OK friend. If you have any problems, you can open a ticket here https://skygroup.ticksy.com/. I will help you. Thank you very much!
Best regards,
hello, i have questions.. what is the actual image size for the products because it seems like i have some issues with my product images and should i use png or jpeg or it doest matter.?
Hi nimers_jewelry,
The image size depends on your settings in WooCommerce > Settings > Products tab > Display tab. You can read this section in our documentation for more information about WooCommerce Settings. About the type of image, currently it has a small issue with the png image. I have also given you the solution to fix it on your ticket #627342. Please check your ticket. Thank you for your feedback!
Best regards,
sorry I’m not familiar with this process its my first time.. whats my ticket and how to i view it because i still have much more questions abut the theme. thank you
Hi nimers_jewelry,
I see you created 2 tickets on our support center https://skygroup.ticksy.com/. Your username is pardeep. Is it right? You can login and view all your tickets. If you don’t have an account yet, you can create one. Then you can tell me your issues and give me your website information. I will help you.
Best regards,
