984 comments found.
Hi the Slider and the visual composer are not working on this theme. When I try to add a new slide it says ajax error. This is the first time i am adding a slide. I just installed theme.
Hi copywrite22,
Maybe the problem is due to a ModSecurity rule. Please contact your hosting provider to fix it. If you still have problem, please open a ticket https://skygroup.ticksy.com/ and give us your admin account. We will help you.
Best regards,
Hello,
We’re considering purchasing this theme but one feature we need working is the compare a product function. I’ve tried doing that but it seems to be taking a bit long to load and when it does there’s this one product that I have to delete before the other products I selected show up. Is this a glitch or will it be acting the same way when we purchase it?
Thanks.
Hi MagnoliaMarcom,
Thank you for your interest in our theme!
This is not the problem of theme. Because it is cached. We have changed some configuration. It is working fine now 
Best regards,
We tried it again. The first product we click to compare loads well. But the second item we click on doesn’t load at first. We have to close the previous product we clicked in the compare pop-up for the others to appear. This happens every time. Tried it on both chrome and firefox and the issue is still there. And we have cleared the cache as well.
Hi MagnoliaMarcom,
I’m sorry. It is really cached. But I logged in. So it is not cached for me. I have changed some configurations. It works well for now. Please see my screenshot http://postimg.org/image/9l96if4k9/. Please delete your browser cache/cookie and check again.
Best regards,
Ok awesome. One last question,
Is it possible to to compare a product with a pre-selected one? For example, in the product page of a shirt, I click on the compare button and there’s a pop up comparing the shirt I clicked on to another shirt I’ll define from another competitor. So I define a competitor product to everyone of my products to show up. Is this possible?
Thanks
Hi MagnoliaMarcom,
It is possible. I can customize it for you. After purchasing our theme, please open a ticket http://skygroup.ticksy.com/ and send us your website information. I will help you.
Best regards,
Hello!
The theme looks aweeeeeesome!
I am on the BUY NOW button, as it fits my project.
I have read all the comments to check other people happy or no, because there is no raiting and I have screwed several times because of that.
Just few questions :
1. Variable product as in your demo, can I use WooThemes official Variable plugin, will it work?
2. I will use several more plugins, they are all from WooCommerce creators – WooThemes. Will your website work good with them?
3. How fast can you provide demo data? I really love to keep some of the “mark-ups” on pages?
I am in a hurry, and if any bug is there – it will ruin me
Thanks!
Hi overthroned,
Thank you for your interest in our theme!
For question #1 & #2: Our theme is 100% compatible with WooCommerce plugin. But I am not sure that it is compatible with all plugins. Because we can not check all plugins . If you have these plugin packages, please open a ticket https://skygroup.ticksy.com/ and send them to us. We will check and get back to you.
For question #3: After you purchase our theme, you also create a ticket and give us your purchase code. We will send the full demo package to you as soon as possible (within 24 hours).
Best regards,
Hi. Interested in buying your template. I have a lot of suppliers. Is it possible to implement multi store? contacts with different forms of payment and so delee.
Hi Robicom,
Thank you very much for your interest in our theme!
To setup a multi-vendor marketplace, you have to install a third party plugin, such as Product Vendors plugin of woothemes or YITH WooCommerce Multi Vendor plugin. These plugins do not allow you to create different forms of payment. But WooCommerce allows you to add many payment gateways.
Best regards,
That is, the product is bound to the buyer, as in conventional woocomerce? It suits me. Another question. If you checked your theme to work where more than 10,000 positions. How optimized your template to work with large amounts of goods?
Hi Robicom,
Yes, the plugin allows you to create vendors and assign products to vendors. It does not affect the functions of WooCommerce. You can add large amounts of products with our theme. But you should limit number of products on each page to ensure your site is not slow.
Best regards,
hi
how do i import all demo data content look just like your demos sites? can you please help. thanks
Hi SPEEDofLITE,
Thank you for purchasing our theme!
Please open a ticket https://skygroup.ticksy.com and give us your purchase code. We will send the full demo package to you.
Best regards,
Thanks for the quick respond. Submitted.
Hello SkyGroup, just now i check this theme, i found an error when im going to check out page, the checkout page url (http://demo.theme-sky.com/gon/checkout/) is blocked my antivirus says(Kaspersky) the phishing url is blocked like this….
ACCESS DENIED The requested URL cannot be provided
URL:
http://demo.theme-sky.com/gon/checkout/Blocked by Web Anti-Virus
Reason: phishing URL
above message im getting
Hi GopalG4,
Thank you very much for your report!
This is a false positive of the heuristic analyzer. I have sent my site url for analysis. I hope it will be fixed soon.
Please refer this link for more information: http://forum.kaspersky.com/index.php?showtopic=338131&hl=phishing+URL
Best regards,
Hi GopalG4,
Thank you very much for your report!
This is a false positive of the heuristic analyzer. I have sent my site url for analysis. I hope it will be fixed soon.
Please refer this link for more information: http://forum.kaspersky.com/index.php?showtopic=338131&hl=phishing+URL
Best regards,
Hi, the add footer section visual composer editor not showing up. Any idea how to fix this
Hi facetofate,
Please check to make sure you added the TS – Footer Block widget to Footer Widget Area or Footer Copyright Widget Area. Please see my screenshot . If it has already added, please open a ticket https://skygroup.ticksy.com/ and give us your admin account. We will check it for you.
Best regards,
yes it is already added
OK friend, please open a ticket and give us your admin account. We will check it for you.
Best regards,
just sent
Awesome item. GLWS
Thank you so much!
Hi there,
Nice theme, especially the super store layout. I am trying to create an ecommerce site similarly designed like this: http://www.johnlewis.com
1) I was wondering if it was possible to match this header layout?
2) I know WooCommerce likes to display products when you click on a category. However I would like to show something like this when a WooCommerce category is clicked. Is this possible?: http://www.johnlewis.com/home-garden/c500006?rdr=1
Essentially I am looking to customise the WooCommerce category page.
Many Thanks, Jawad
Hi Jawad,
Thank you for your interest in our theme!
1) We provide 6 header layouts. You can see them on our demo. In your case, we can customize for you. Please open a ticket and send us a customization request after purchasing our theme. We will help you.
2) In each category, you can add description at the top of content. You can add shortcode, banner, html. So it is possible.
Best regards,
Hi again,
Great to hear! Also – does this have Quickview? Or any plans for it? An absolute must for an e-commerce site
Many Thanks, Jawad
Ignore that – I just saw it in the demo aha!
Hi again,
One more thing though. Is it possible for different categories to have different filters?
For instance a clothing category would have colour, size, brand etc
But a computer category would have Memory, RAM, Hard Drive etc?
Many Thanks, Jawad
Hi Jawad,
It is possible. With our theme, you can create unlimited sidebars. You can also select different sidebars for your categories.
Best regards,
I want to know if you have the translation into Portuguese of Brazil
Hi marcelrodrigues,
Unfortunately you have to translate by yourself. It is very easy
Best regards,
I can not see the checkout page because do not have a valid address for your country. Could you tell me one or I send a link to see the checkout page ?
Hi marcelrodrigues,
This is the checkout page http://demo.theme-sky.com/gon/checkout/. You need to add product to cart before. If not, it will redirect to the cart page.
Best regards,
Very good template . I will buy
I bought your theme. Like the full demonstration . Can send me ? I’ve read the manual , but I Can not Install a super market option . can you help me ?
Hi marcelrodrigues,
Thank you for purchasing our theme!
Please open a ticket https://skygroup.ticksy.com/. I will give you the link to download the full demo package.
Best regards,
Nice Theme. I am Interested to purchase this theme. In supermarket design I want a slider for more than 6 products. Is it possible?
Hi polashbanik,
Thank you for your interest in our theme!
It is possible. After purchasing our theme, you can open a ticket https://skygroup.ticksy.com/ and send us a customization request. We will customize for you.
Best regards,
Great item, good luck
Thank you so much! 
Absolutely brilliant work! But how do i setup this nice varition page with different colors and sizes? i mean with that colored squares to choose!
Hi ChrEwald,
Thank you for purchasing our theme!
Unfortunately our theme does not support this feature. Please open a ticket https://skygroup.ticksy.com/ and send us your website information. Our support team can customize for you.
Best regards,
Hey guys, i saw that on your demo page 
-> http://demo.theme-sky.com/gon/shop/cras-im-variable-2/?options=0-1-0-1-0
Hi ChrEwald,
Yes, you can see the options param in the link. If you like it, we can send our demo plugin to you . We use it for our demo to show you what you can work with our theme.
Best regards,
Yes please, that would be great
Or can I download it somewhere?
Hi ChrEwald,
I’m waiting for you . Please open a ticket https://skygroup.ticksy.com/. I will send you the link to download the plugin.
Best regards,
Hi skygroup!,
Firstly congratulations! a really very nice theme!
I would like to ask you some questions:
1) I would like have the possibility of full width product page, it is possible? or could I adjust the width of image product in single product page?
2) bundyflavour questions you about the speed…I also see it, and I worry that affects my page load…
In case this happens, do you have a solution to solve it? Other themes have a speed options or plugins…
Many thanks in advance!
Hi LUXLUX,
First of all, thank you for your compliment!
1) It it possible. We can customize for you (free). After purchasing our theme, you can open a ticket https://skygroup.ticksy.com/. We will help you.
2) Don’t worry. Because we are having a problem with our server. We have contacted our hosting provider. This is not the problem of theme.
Also, you can install the cache plugin, optimize images, ... Please read this tutorial https://codex.wordpress.org/WordPress_Optimization to get more information.
Best regards,
Thanks for the quick reply skygroup! and perfect, I will do it!
Now it is time to test your theme
Many thanks,
Best Regards
OK friend, thank you for purchasing our theme! We always try to do the best things for our customer. We hope we have your feedback soon
Best regards,
Looks interesting, your first theme on here, get your support center ready for a flood. Looks/works better then many other themes from elite authors. Ajax is great but yours runs a little slow, not sure if it is just the shared server you use on Envato.
Would be interested to see what backend you use as you do not have screenshots of the work area for Theme Settings. Good luck with sells, I might be a customer before too long.
Hi JustinWide,
Thank you very much!!! We are having a problem with our server. We have contacted our hosting provider. We hope it is solved soon. One more time, thank you for your interest in our theme!
Best regards,
Great looking theme, is it possible to have different images for the shop category headers as on the demo its just the same pic of the back of somebodies head. Would be great if it has this feature and even better if that category head image could carry on through to the product pages.
Hi abovecreative,
Thank you for your interest in my theme!
This is a feature that we will update in the future. So, we can customize for you (free). After purchasing our theme, please open a ticket https://skygroup.ticksy.com/ and send us your website information. We will help you.
Best regards,
good work, i wish you all the best for your sales
Hi EricProchnow,
Thank you very much!!!
Hi there,
Very nice theme but I have some questions:
1) In the supermarket demo, when you change the tabs in the main categories to other subcategories, why it loads so slow ?
2) If in a subcategory tab are more than 6 products, is there any pagination or slide button to see the other products or we are stuck with only 6 products max. ?
3) If in 2) question doesn’t have this option, cant you add something like for example you have on Hot Deals ??
4) on the products list, is there any way to disable the quickview, wishlist and the add to cart button and let the user click the image to go to the product details ?
5) all the demos are loading slow do you know why ?? I have a 128MB full connection and all the other websites here on ThemeForest are loading fast, yours is too slow. Also tested with the http://tools.pingdom.com/ and it is loading slow.
For now these are my questions. Nice looking theme that has almost everything I need.
Hi bundyflavour,
First of all, thank you for your interest in my theme!
1. Because we use ajax to load products of subcategories.
2. If a subcategory tab has more than 6 products, there is no pagination or slide button.
3. After purchasing my theme, you can open a ticket https://skygroup.ticksy.com/. We can customize ( add slide button ) for you.
4. It is possible. You can make it easy.
5. Maybe other themes installed the cache plugin. But our theme is not . The speed of website also depends on the server, location, ...
Best regards,
OK, so can you please tell me if you think in adding a slide button or pagination in case there are mode than 6 products per subcategory or at least a show all the products in that subcategory as this option is important for me.
If I buy this theme, would you add this option for me free of charge or at least add in in a new update ?
Hi bundyflavour,
We customized this shortcode for one of our customers http://postimg.org/image/mm26kh6wj/. So, we can add this option for you (free). If you want to show all products, you won’t need customization. Just set the Limit option to -1. Please see my screenshot http://postimg.org/image/dpwgdnmlv/.
Best regards,
