211 comments found.
We’re having problems with saving templates on this theme. The theme creator’s website homepage is gone, the support page goes to a 404, and there’s no documentation on templates. Any help with this? Thanks in advance!
Hello, thank you for contacting!
The temporary site problem we experienced earlier has now been resolved.
Here you can find the video how templates should be used, take a look please https://cmsmasters.net/content-templates/
Should you need our assistance please feel free to contact our support team at https://cmsmasters.net/support/ and our support agents will gladly help you.
Thank you.
Just wanted to let you know that an upgrade to WP 5.6 breaks the editors. We tried the suggestion with wp-downgrade, downgraded to 5.5.1 and 5.5.3 but it did not fix the issues.
Hi, thanks for contacting!
Our developers are working on updates at the moment – we do our best to release updates as fast as possible and highly appreciate your patience.
As a temporary solution please use the Test jQuery Updates plugin and Classic Editor plugin with the following settings:
https://www.screencast.com/t/WPRECgXLwQlShould you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
hi, using the WordPress FlipBook plugin but dont work anymore and the reason is the cmsmasters content composer.
In fact i saw this error Notice: Undefined index: public in /home/p/public_html/wp-content/plugins/cmsms-content-composer/gutenberg/gutenberg.php on line 29
When I disable the plugin error disappear and everything works again
Hello, thank you for contacting!
Theme wasn’t advertised to be compatible with a FlipBook plugin. We didn’t test the plugin functioning with the theme and thus can’t guarantee its compatibility. As much as we’d love to help making third-party plugin compatible with the theme is beyond our support policy, appreciate your understanding.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
yes but it was working till last update…. ok
which flipbook solution is good if this one is not good?
Hello again!
For correct theme functioning please make sure that you updated theme plugins after the theme update (CMSMasters Content Composer particularly).
Speaking about Flipbox – the matter is that we didn’t test plugins for Flipbox functioning with the theme and that’s why can’t recommend you any. Sometimes plugins work fine just out of the box, but some third party plugins might not be compatible with the theme, and we can only state full compatibility, when a plugin has been tested with our theme. Thank you for understanding.
ok thanks, ill see with the flipbook plugin Anyway everything is updated but since the update to wordpress 5.6 we cant move anymore the rows/sections inside the page, it worked till the previous version of wordpress.
Hello!
The issue you have is caused by WordPress 5.6 update. Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
At the moment we can recommend you to use WordPress 5.5.3 version in order to avoid possible issues with the theme functioning. You can downgrade the WordPress version using the plugin https://wordpress.org/plugins/wp-downgrade/ Thank you for understanding.
ok thanks a lot !!
do you think the new version for 5.6 will be soon ready? The developer of the flipbook analysed the problem and told me that
I guess the problem is The Content Composer – it tries to edit the flipbook plugin post, do not find content entry, because flipbook does not have it, and fails with error in the debugging console: editor.min.js?ver=9b146115779a076ab6e0e4e40008c555:7 Uncaught (in promise) TypeError: Cannot read property ‘raw’ of undefined at editor.min.js?ver=9b146115779a076ab6e0e4e40008c555:7 at tryCatch (wp-polyfill.min.js?ver=7.4.4:1) at Generator.invoke [as _invoke] (wp-polyfill.min.js?ver=7.4.4:1) at Generator.t.<computed> [as next] (wp-polyfill.min.js?ver=7.4.4:1) at redux-routine.min.js?ver=8ec41c688c5daad1d264d85374a1c8b0:2 at c (redux-routine.min.js?ver=8ec41c688c5daad1d264d85374a1c8b0:2) at t (redux-routine.min.js?ver=8ec41c688c5daad1d264d85374a1c8b0:2) at redux-routine.min.js?ver=8ec41c688c5daad1d264d85374a1c8b0:2 at new Promise (<anonymous>) at redux-routine.min.js?ver=8ec41c688c5daad1d264d85374a1c8b0:2
Thanks!
Hello!
We update themes in turn and besides some time is needed for approval from Themeforest reviewers. Our developers are working on updates at the moment – we do our best to release updates as fast as possible and highly appreciate your patience.
As a temporary solution to make Content composer function correctly with WordPress 5.6 we recommend to use Test jQuery Updates plugin and Classic Editor plugin with the following settings .
We can’t say for sure if it helps to solve the issue with the FlipBook plugin functioning because as mentioned previously the plugin wasn’t tested with the theme and we can’t guarantee its compatibility, thank you for understanding.
Please contact our support team at http://cmsmasters.net/support/ if you have other questions.
Thank you.
Yes I tried this solution but still not working, I’ll wait for the update or see for a new pdf plugin, thanks
You are always welcome!
Last question: is it possible at least to disable content composer for some custom post types `?
Hello!
Content composer is the theme-required plugin that should be used for content adding/editing. There is no option to disable the plugin for some custom post types. Appreciate your understanding.
hi there (Pre-Sale Question) can i build multi doctor website with this theme ? does it allow me to add directories/categories such as doctors, illnesses, expertises, hospitals,location etc… and can user/member search other members by these categories ? Can i create paid memberships ? can patients or users give reviews with this theme ? can i translate this theme different languages such as Arabic,Russian,Turkish …
thank you, great theme btw
Hello, thank you for contacting and for your interest to the theme!
You can create different doctor’s profiles using a Profiles shortcode. You can create projects and profiles with different categories but we should note that there is no specific search by categories.
Speaking about paid memberships – the theme doesn’t provide any specific functional for the purpose. You can try to use some plugin to achieve desired result we just can’t recommend you any because we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility.
You can activate “Leave a Reply” field. We should note that the theme doesn’t include any user management system except of the default WordPress one https://wordpress.org/support/article/roles-and-capabilities/
There are no ready language files, but you need to take only a few steps to translate your website to the needed language. It will be rather easy to translate the theme as it comes with a .pot file. Basically, this is a list of all words and phrases that are present in the theme, and you will need to go through it and add translations for them. Theme documentation contains a rather detailed instruction on translating your website.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello, it seems i cannot active/deactivate the CMSMasters Content Composer and all my pages are now shown plain, there is no option to show the composer layout on a page anymore. Even with envato market plugin there is no way to activate the composer. not sure what is broken there. is there any chance to update the composer manually? Like copying the files of the plugin via ftp to the plugin folder or sth like that? Any help woruld be greatly appreciated since i now just see plain text with the composer shortcodes (like [cmsms_row data_width…]). Thanks in advance
Hello, thanks for contacting!
Please make sure to use current theme version that is available for download in order to avoid possible issues with the theme functioning.
Personal assistance is provided via tickets system only, appreciate your understanding. In case the issue remain actual after the theme update please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will investigate the issue you have.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Dear Team, I am using this Theme for a client. The site works well, but the composer stopped working. Updating the theme brings no change. Any thoughts on this? Kind regards, S.
Hello, thanks for contacting!
Please make sure to update the plugins as well. After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.
If you still experience any problems, please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
Hello, thanks for contacting!
An update for this is currently under upload to Themeforest, yet it might take some time to be reviewed and become available for download. Please submit us a support ticket at http://cmsmasters.net/support to receive the latest theme version right away. Appreciate your patience and understanding.
Thank you!
I’m having this same issue. Was the ability to show photo captions in the photo gallery short code ever added?
Hello, thanks for contacting!
Could you please specify what issue are you having, and provide us with more details for better understanding?
Adding captions for gallery isn’t possible, we can only advise you to place required description directly on image (with the help of any image editor) and then use such images with already added captions. Appreciate your understanding.
Thank you, should there be anything else you wanted to ask please do so!
Just reinstalled this theme on new version of site. Fresh download of WordPress, and a fresh download of theme. Everything seems fine except the plus (+) button to add new shortcode is missing from the content composer. I can add new sections etc but then not add any components. Is this a server permissions issue?
Hello, thanks for contacting!
The matter is that adding shortcodes with “plus” button has been deprecated recently — please use drag&drop feature instead, as shown in the screencast.
Please let me know if you have any further questions, or if I can help with anything else. Thank you!
Hello, i really like the theme, but is it possible to customize the menu? Now its in white and in grid but i want to make it transparant en full width? Thx
Hello, thanks for contacting!
Menu displaying can be changed to left/right or center navigation, after that menu items will be displayed below the logo. And menu colors can be easily changed in the Colors tab.
Thank you, should there be anything else you wanted to ask please do so!
I updated to the latest version hoping for compatibility with the new WooCommerce 3.0, but am now getting the following error:
Uncaught Error: Call to undefined function pagination() in public_html/wp-content/plugins/cmsms-content-composer/inc/shortcodes.php:3442\nStack trace:\n#0 public_html/wp-includes/shortcodes.php(345): cmsms_blog(Array, ’’, ‘cmsms_blog’)\n#1 [internal function]: do_shortcode_tag(Array)\n#2 public_html/wp-includes/shortcodes.php(223): preg_replace_callback(’/\\\\[(\\\\[?)(cmsms_…’, ‘do_shortcode_ta…’, ‘
[cmsms_blog …’)\n#3 public_html/wp-content/plugins/cmsms-content-composer/inc/shortcodes.php(208): do_shortcode(‘
[cmsms_blog …’)\n#4 public_html/wp-includes/shortcodes.php(345): cmsms_column(Array, ‘[cmsms_blog ord…’, ‘cmsms_column’)\n#5 [internal function]: do_shortcode_tag(Array)\n#6 public_html/wp-includes/shortcodes.php(223 in public_html/wp-content/plugins/cmsms-content-composer/inc/shortcodes.php on line 3442
Never mind, figured out how to update the theme plugins. Problem resolved.
Hello, thanks for contacting!
Glad to hear you are all set now, should there be any other questions please feel free to contact!
I wanted to update my old theme with Goodday, but I can’t see the icons on the “visual content composer” manager and everywhere in the website. Look at these pictures
http://img4.hostingpics.net/pics/5801467201.jpg http://www.hostingpics.net/viewer.php?id=4486309302.jpg http://www.hostingpics.net/viewer.php?id=8776484803.jpgHowever, I have fully installed the theme with your guide.
Please, can you help me ?
Hello, thanks for your reply!
It seems that there are some restrictions set on your server that block the icons font from the correct uploading. I kindly recommend to contact your hosting provider in order to solve this issue by removing the restrictions, it could be helpful.
For deeper investigation we need access to your site to see what happens on your end. If you submit us personal request here our support agents will investigate your case. Please make sure to add WordPress and FTP credentials to the ticket. Besides we have to inform that according to the Themeforest policy your term of free support is exhausted as the theme includes support for 6 months from the purchase date. Please provide a code that verifies your purchase of the extended support. Appreciate your understanding.
Thank you!
Where can I found the API key for Google Maps shortcode. My map used to work and now doesn’t, and I can’t seem to find where the API key is to be entered. Thanks.
Hello, thanks for contacting!
The matter is that a while ago Google changed the way Google Maps should function and now API key is required (it wasn’t required previously). Please add your key in Theme Settings – General – Custom codes tab. The key can be generated here: https://console.developers.google.com Here is a video instruction so that you can see how the key should be generated: http://screencast.com/t/aJDZMbSN3uLt Please be sure that you activated the Google Maps JavaScript API and Google Maps Geocoding API: http://screencast.com/t/wwksLt1G8z
Please feel free to ask further questions. Thank you!
Hello. I’m helping a new client who has the GoodDay theme and an error has cropped up on the main page. I’ve followed the instructions regarding regenerating a new consumer key and secret for Twitter and I’ve also created a new Twitter app and changed all the codes. I am still getting the error on http://guerillapartyband.com. How do I remove the error? Any help would be greatly appreciated.
Hello, thanks for contacting!
Please make sure that you added all four codes for Twitter and changed the Twitter Username in the Twitter Stripe Shortcode Settings. It should be helpful.
Please let me know about the results. Thank you!
Thank you for your quick response! Yes, I entered the four codes, but when I went into the Twitter Stripe Shortcode Settings to double check there, I found I couldn’t access the element. I actually can’t access any of the elements on any of the pages. I double checked to see if it was my computer, but on a couple of other sites, I was able to work with their page builders. This is what I’m getting. http://guerillapartyband.com/wp-content/uploads/2017/02/twitterstripe.jpg The element spins and it doesn’t stop even after several minutes.
Thanks for your reply!
This issue is usually caused by some third-party plugins that you activated. In fact we do not guarantee the third-party plugins compatibility with the theme, and alas there is not much we can advise regarding this. There are tons of different plugins available and we cannot ensure compatibility with the theme for all of them.
The only thing I can advise is to deactivate third-party plugins one by one to find out which one causes the issue.
Appreciate your understanding. Thank you!
Thank you, thank you, THANK YOU! lol It worked beautifully. 
Glad to hear you are all set now
Have a great weekend!
FYI…..Your demos are not showing on your site. I’m using Firefox on a Mac.
Screenshot: http://d.pr/i/yPNL
Hello, thank you for pointing that out for us!
We are working now on fixing it, in the meanwhile please use the direct links to see our demos:
Photo-Studio
Corporate
Portfolio
Charity
Music Band
Medicine
Technology
Wedding
Architecture
Thanks for understanding!
Hi, my Google Maps disappeared without changing the site. I updated WP, how can I get my Maps back? They are grey… Kind regard, S.
Hi, thanks for the question!
The matter is that a while ago Google changed the way Google Maps should function and now API key is required (it wasn’t required previously). Please add your key in Theme Settings – General – Custom codes tab. The key can be generated here. Here is a video instruction so that you can see how the key should be generated. Please be sure that you activated the Google Maps JavaScript API and Google Maps Geocoding API.
Thank you!
Hi, thanks for getting back to me. Good news – one of three maps is working. The other two remain grey. I tryed to change the street into coordinates, the problem remains. I don’t get it: both addresses are well known by google. One is working, the other one not. The settings are the same… any ideas? Thanks
Hi again,
As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.
Thank you!
Hi, any update on the update for WP 4.7? Seems mostly everything is working fine except the Clients section won’t show the images. Also, have those same errors that Vjolart has. Thanks!
Hi, thanks for the question!
An update for full compatibility with Wordpress 4.7 is on-the-go, it will be uploaded shortly, thanks for your patience. In the meanwhile you can receive the update by contacting our support – please submit us a ticket and our support agents will provide you with a latest theme version.
Thanks for your understanding!
Hello! I have a problem on Wordpress. There is a message like this:
Warning: array_search() expects parameter 2 to be array, null given in /web/htdocs/www.sagradelcinema.it/home/wp-content/plugins/cmsms-content-composer/framework/inc/editor-additions.php on line 118
Warning: array_slice() expects parameter 1 to be array, null given in /web/htdocs/www.sagradelcinema.it/home/wp-content/plugins/cmsms-content-composer/framework/inc/editor-additions.php on line 122
Warning: array_slice() expects parameter 1 to be array, null given in /web/htdocs/www.sagradelcinema.it/home/wp-content/plugins/cmsms-content-composer/framework/inc/editor-additions.php on line 126
Warning: array_merge(): Argument #2 is not an array in /web/htdocs/www.sagradelcinema.it/home/wp-content/plugins/cmsms-content-composer/framework/inc/editor-additions.php on line 126
Can you help me, please? Vjola
Hello Vjola, thanks for contacting!
These errors are caused by the latest WordPress version, an update for full compatibility with Wordpress 4.7 will be uploaded shortly, and will be available for download as soon as it passes approval from Themeforest reviewers. Meanwhile you can receive the update by contacting our support – please submit us a ticket and our support agents will provide you a fix for this issue.
We highly appreciate your patience. Thank you!
Thank you
Does this theme with WordPress 4.6.1
Hi, thanks for asking!
Sure, it is compatible, our demo is currently running exactly WordPress 4.6.1 version.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Hi! I was wondering how to update fontawesome in this wonderful theme? (I still have the old Instagram logo)
Hello, thanks for contacting!
I can recommend you to add needed icons to the theme. We’ll gladly provide you with instructions for icons adding, just please send us a message to helpdesk.cmsmasters[at]gmail.com
Thank you!
