Dear Sir,

Our team replied to your ticket.

Please check it.

Thanks!

Dear Sir,

For choosing the template for your FAQs page, please go into the admin panel -> Pages -> Add a page -> write in the title field page name -> select Visible -> select template: page -> save this page.

If you want the same page with our FAQs page demo, please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket and send us your requirement, our team will help you soon.

Thanks!

Hello there,

I knew about how to add a page. The problem is that in your documentation it’s saying that should populate automatically after selecting the FAQs template.

For other pages worked: wishlist for example.

Dear Sir,

For your request, please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket and provide details about your request, our team will help you soon.

Thanks!

Dear sir,

Could you tell us more clearly in this case?

Thanks!

Submitted a ticket here last Thursday

https://www.magentech.com/submit-a-ticket/submit-ticket

Your system shot me a green message bar across the top saying that the ticket had been submitted. I even did it twice to make sure it went through. Never got a confirmation email an now it appears as though the ticket has been deleted.

In any case, there’s still been no response to the query directly from Shopify either and made at the same time.

in any case, I’m not sure if you guys did an update between last Monday and Thursday, but we went in and a significant number of customization we’d previously make to the home, shop, and product pages were all wiped out.

Dear sir, Could you give us your ticket number to check? we checked all ticket system but not found your ticket Did you submit the right place? Here is the submission link: https://www.smartaddons.com/support/tickets/

Thank you!

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