68 comments found.
Hi,
Don’t worry, Please submit a ticket to get support from us: https://oceanthemes.ticksy.com/ , Thanks
Thank you
Hello. I am interested to buy your “Hosted” wordpress themes. In description a see “Wordpress 4.9.x Ready”, but I am planning to use Wordpress 5.x on my main website. Can you please tell me, is it compatible?
Also I don’t need a WHMCS integration maybe there are a version without it? Thanx for response.
Hi,
1, Our theme compatible with WordPress 5.x, we have check and not see any issues.
2, You can using the theme for your website without WHMCS
Thank you for interest to our theme
Does this theme support RTL?
Hello,
Sorry, this theme doesn’t support RTL now.
Thanks for interesting our theme.
Hi, I need your personal email for some suggestion plz.
Hi, you can mail for us: contact@oceanthemes.net
OK, thanks i will send you my query through email.
Mail Me I Solve Your Problems techkio@gmail.com
Mail Me I Solve Your Problems techkio@gmail.com
Dear OceanThemes,
Please help me check my issue below.
[whmpress_client_area whmcs_template=”hostedwhmcs” carttpl=”hostedboxes”]
Thank you! Du
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Dear OceanThemes, I already submit ticket, please check.
Thank you, Du
Hi,
I’ve tried to use WHMpress + WHMCS Client Area as you explained in the documentation of this theme, but my result is different them your demo.
- your result: http://wpdemo.oceanthemes.net/hosted/client-area/ - my result: https://deepstorage.ro/client-area/ I've use this shortcode: [whmcs_client_area whmcs_template=”hostedwhmcs” carttpl=”hostedboxes”] plus some CSS to change the color of the menu an buttons.
Can you please assist me to get the same result as you did in your demo? I’ve opened a ticket with this issue.
Thank you!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hello Friend. How do I install the complete theme?
Installing the basics – http://hospedagemgratis.net/wp/
I want to install it full – http://wpdemo.oceanthemes.net/hosted/
Hello,
Please watch video tutorial before import demo content: https://www.youtube.com/watch?v=ocbd4VgLRSg
Thank you
Good morning mate. How do I customize the 404 template error page?
How can you disable autoscroll on pages? Thanks
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
How can I disable spinning loading circle when loading pages? It’s annoying that it does it on every page load.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, I have a question about the OT features Box module, how can I move the icon from the left to the center? keeping the style 1 active?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
hi, my product catalogue image is tilted to the left. how can i fix it to come to the centre
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
I want a refund for this purchase, what are the steps to get my money back? Thanks.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
I have installed your theme and i have also installed WHMCS, and i installed WHMCS Bridge to link the two, but I cant seem to get the client area and other things.
I keep seeing WHMPress in the shortcode.
Do I need still need to install WHMPress for it to work even after installing WHMCS Bridge
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hello, do you have to user whmcs-bridge or do you include the whmcs it self?
Hello,
Our theme compatible with WHMCS and WHMPress, but not include WHMCS and WHMPress.
whmcs-bridge plugin download free here: https://wordpress.org/plugins/whmcs-bridge/
Thank you for interest to our theme
Hello. I love your theme but have a few questions:
1) A comment of yours states “We will provide a theme installation service for your website with $50 fees…After buy our theme with $39, please contact with me via email and we’ll provide theme installation service for you: contact@oceanthemes.net.”
However your theme price listed is $59. Does this mean your installation fee will be reduced by $20. to match what you promised?
3) How does WP work with WHMCS – do WP and your theme live in the same root directory as my WHMCS install, or do they live in separate directories and I will have to move my live WHMCS installation? For example, my site is:
https://highlandhostingsolutions.com3) As you can see, I already have many addon modules and plugins as part of my WHMCS site. Does it cost extra for you to integrate / install your theme on my site with these extra pages, etc?
Lastly,
4) Am I able (without major programming) able to later on change or customize my front page content, footer content, menus, sidebars, etc. myself through WP later on, or is any of this static content that I must hire you guys to change for me in the future?
Thank you.
AJM
Hello,
First, thanks for interesting our theme.
1. This theme is $59 now, $39 is old price. So you still have to pay $50 to use installation service.
2. Our demo use WHMpress plugin to connect WP with WHMCS. Because one license – one website, so you need to buy this plugin.
3. Sorry, i dont know this, we don’t use addon for our demo. Maybe we don’t help you this problem.
4. Don’t worry, you can change all content demo by yourself.
I have purchased the theme and installed. I am facing some problem. The portfolio page is not responsive and I have gone through the backend of portfolio there is not appearing Visual Composer. I’m disparately waiting your assistance.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
hi
I really like the hosted theme, there seems to be some of the modules like Testimonials that don’t pull throughs their respective stylesheets when i add them from Visual composer. I have tried all 3 the Testimonials and they all act the same.
You can see on my website down the middle of the page
Kind regards
Lance
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, I recently Installed the theme in http://dev.sinergia.io/clientes/ and seems like this theme doesn’t have header and footer, How can I make the header and footer display?
The url is a dev environment so if you want to see it , just access with this user and password (htaccess) User: snrg Pass: 4U23Q3xetS4YF4Vt
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
pre-sale : your theme will be support RTL? – when ?
Hi,
Sorry, this theme doesn’t support RTL now.
Thanks for interesting our theme.