68 comments found.
Where do I put the (whmcs-template) pages?
[whmpress_client_area whmcs_template=”hostedwhmcs” carttpl=”hostedboxes”] Error
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Do I need to buy WHMCS to make the web work properly?
Hello,
If you want to sell domain, sell hosting, you need a professional software sales system for your website and It’s WHMCS: https://www.whmcs.com/
Please buy WHMCS for your website, Our theme not include WHMCS in theme package.
Thank you
I am trying to determine the logo size for the Hosted theme. Can you please inform of the size for the logo.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi
I keep getting these javascript errors and they seem to be blocking other jquery elements on the page from working. I am no good at Javascript so if you could be as descriptive as possible.
TypeError: $logos.owlCarousel is not a function home-4:922:1 TypeError: $(...).owlCarousel is not a function script.js:99:1 Use of getPreventDefault() is deprecated. Use defaultPrevented instead.
Kind regards
Lance
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I am very happy with the theme so far, but it has a small issue with the menu. When re-fetching with Google and other tools as well you can see that the menu does not load completely, thus creating a “critical css” issue… How can I show you ?
Hi, please say clearly your problem. Can you send us screenshot and link your website?
Yes of course, but where ?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Do you support Godaddy Reseller? I wanted to know before I make a purchase.
Hello,
Please post your questions here: https://www.whmcs.com/
Our theme compatible with WHMCS and you need use WHMCS for your website.
Thank you
I had your site professionally installed by an envato installer. It’s viewed on: rocksolidwebhost.com Please asst me to correct the errors.
He and I the following errors:
sniroAug 6 2017, 2:15 pm Hello Mike,
I have installed theme and demo provided with the package.
Theme is installed successfully and no issue or error on demo data install. But I see following errors on theme Homepage:
1) Missing Domain search widget.
2) Price plan table should load in 3 columns
3) Need Help / FAQ section should be next to each other.
4) Newsletter signup (this plugin will be active one API are integrated hence your will not see signup option on footer.
For this issues you will have to contact theme author directly.
Let me know if you have any questions.
Kind regards
Sid
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Do You do installation and setup for extra fees
Hello,
We will provide a theme installation service for your website with $50 fees.
1, After buy our theme with $39, please contact with me via email and we’ll provide theme installation service for you: contact@oceanthemes.net
2, You need buy WHMCS Billing System software and install on your hosting: http://www.wwhmcs.com/
Thank you for interest to our theme
Hi, thank you for the impressive quick response. My site has WHMCS. I’l be buying it this Thursday and I’l email for the $50 installation. I hope it means the demo and respective plus, Thanks Mike
Oke 
Hi, I like to buy your theme but first wanted to know something. I’m using Clientexec instead of WHMCS so your theme will support it?
Hello,
Our theme compatible with WHMCS only.
Thank you for interest to our theme
Will i needs to buy additional addons also or straight WHMCS for domain and services management as demonstrated in your theme?
Hello,
Our theme will not include WHMCS, WHMPress plugin and you need buy WHMCS, WHMPress plugin for your website.
WHMCS Billing System: https://www.whmcs.com/pricing/
WHMPress plugin: https://codecanyon.net/item/whmpress-whmcs-wordpress-integration-plugin/9946066
Thank you
Hi, your theme sound nice and planning to go ahead, just a quick question, does your them support multiple language? I saw that you’ve mentioned WPML, but unable to a “change language” button / link in the demo page. Great Thx:)
Hello,
Hosted theme support multi-languages and you can use WPML, Polylang, etc… for your website.
Thank you for interest to our theme.
Hello, I am having a really hard time removing the header on the homepage… http://prntscr.com/fxzzc0 please tell me how to remove it only on the homepage.
And also, I cannot find what is this component: http://prntscr.com/fxzzut
Please help me out with these 2 small things because my website is currently off until we adapt this theme.
Many thanks.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi dude, when i try to install Visual Composer (into Install Required Plugins), i get an error message : “Download failed. Forbidden”
So i can’t install it :’(
Could you please help me ?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Can I ask what will happen if WHMCS updates? will I would have to re-apply theme ? please advice
Hello,
When you update WHMCS it will not affect the theme, so you will not need to update or reinstall the theme.
Note: Our theme not include WHMCS and you’ll need to buy WHMCS for your website here: https://www.whmcs.com/pricing/
Thank you
Is there a boxed option?
Hello,
Boxed option is in our product update plan, we will update boxed option in next week.
Also, please let us know, if you have any ideas for us to update in the theme.
Thank you for interesting to our theme.
Please let me know if the boxed version is avaible so i can take a look …
Hello, please send for me a email and I’ll let you know after update boxed option: contact@oceanthemes.net , Thanks
Hello. When installing a theme (Hosted – WordPress Hosting Theme + WHMCS) in WordPress 4.8, an error – The archive could not be installed. There is no styles.css style sheet in the subject.
Hello,
Please read more guide: https://help.market.envato.com/hc/en-us/articles/202821510
You will need to extract and locate the installable WordPress file.
Thank you
Its already included WHMPress Plugin in one package or not?
Hi, because license of WHMPress plugin only uses for one website, so we can’t include it in the package. Hope you understand. You should buy regular license to be support and update better.
Thanks for interesting our theme.
Can I get a discount as first time buyer for your theme?
Hello,
I not understand? our theme is discount down $29 now: https://themeforest.net/item/hosted-wordpress-hosting-theme-whmcs/20101377
We are not the creator of this WHMCS Press plugin and can’t discount for you.
$29 for a wordpress theme, it is too cheap.
Thank you
Could I buy it with $29? I have a plan to buy it today
Hello,
Very sorry, we have a price hike and will change the price whenever we reach the desired sales volume.
0 -> 10 sales: $29
10 -> 20 sales: $39
20 -> 30 sales: $49
From 31 sales: $59
Thank you
IPAD shows menu expanded when on landscape mode. Other devices seem to shrink the menu fine.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Congratulations!
Amazing Work, Good Luck With Sale 
Thank you
Congratulations!
Amazing Work, Good Luck With Sale
Thank you
Congratulations for this awesome template.
Thank you
