50 comments found.
I’m not getting the responsive design when viewing on iphone. I’ve even tried loading the code straight from the zip file of layout 1 and it still tries to display as it does on the Desktop
Hi melissphillips,
Thanks for purchasing Idea Mail, it’s possible that the email client/program you are using to send emails strips out some of the CSS code or the doctype declaration which could cause such problem, just send the email to gifkynet {@} gmail.com directly from the the email client you are using and I’ll check it.
Regards.
Sure – just sent it on. I will also send you a screen shot of what I am getting on my iphone
Hi melissphillips,
I got the test email and will send you an email with detailed answer, the short answer is Constant Contact current editor isn’t compatible with responsive emails because it removes the doctype which cause a bug with responsive tables on Webkit browsers, in addition Constant Contact place a default footer which isn’t responsive and has fixed width bigger than phones screen width.
Regards.
It seems that the theme has problems in Gmail app on Samsung Galaxy. I can’t get the newsletter (when sending in mailchinp) to be responsive. Using version 3 of the template and it’s generally looking to big in the gmail app for android.
Any fixes for this?
Hi loenne,
Thanks for purchasing Idea Mail, currently Gmail mobile app (on all platforms) doesn’t support media queries but the native Android email app supports media queries, so try to open the email in Android’s email app and it should be responsive.
For more information about the support for media queries on different devices please check out this stats.
Regards.
Once uploaded is this FULLY editable in MailChimp? My client does not know HTML and would like to simply change out content as if she always has.
Thanks!
Hi adminsuperwoman,
Idea Mail includes separate MailChimp version with all needed merge tags. The template is editable in MailChimp. You can edit images and all text blocks in visual editor without HTML knowledge. But if you want to change the layout structure for example duplicate or remove content blocks you will need to switch to HTML tab.
Regards.
Hi, the live preview is broken – it same no input. Looks like a great template from the screenshots, but I want to see it in action before I buy it. Thanks!
Hi digitalretouch,
Had hosting changes, live preview should be back now 
Regards.
Thanks for the quick response! Will go look now.
Thanks for the beautiful theme. I am a novice using mailchimp. One of the features I liked the most about the template was the aspect of the first banner that is colored and says “introducing our new collection”. Is there a simple way to edit this with my own picture and text. Thanks
Hi noahschu,
Thanks for purchasing Idea Mail. In order to edit the text of that banner you need to open elements.psd file located in the color theme you wish to use and edit it there. Once you are done just export it like explained in the help documentation file.
Hope that helps.
If you have any other questions feel free to contact me via my profile contact form.
Regards.
Thanks for the template. I’m enjoying it and look forward to sending it out.
I only have one problem.. When I send it to an iPhone, there is a problem with the footer: Go to http://davidjmiller.com.au/images then click on photo.PNG to see what happened.
The template is in that same folder and is called djm_photography.html.
Cheers
Hi millsze,
Thanks for purchasing Idea Mail, I see the footer doesn’t have any problem in the newsletter page, so I expect that the program you are using to send the newsletter is stripping the doctype or some of the needed media queries, try to send the email directly from the email program you are using to gifkynet {@} gmail.com so I can check it.
Regards.
I have sent it to your address. Using Safari I went to ‘mail contents of this page’ then sent it via mac mail. It worked fine on my macbook screen and also worked well on my Galaxy S3, it was just the iphone I had trouble with.
I read your documentation – I don’t have a professional mailing service because I don’t have a regular mailing list. For this particular email, I am sending it to someone who will then sent it to her list. This creates more problems for me because simply forwarding it on her end doesn’t seem to be an ideal solution I’ve discovered.
Simply forwarding it worked fine for the S3 if done via Outlook, but wasn’t responsive when forwarded via macmail. Alternatively when it was forwarded by Outlook for the iphone it worked fine but when it was forwarded by macmail it wasn’t! LOL
Cheers
I checked the code and I think during editing you made some code mistakes, that could be the reason, will fix your code & email it to you.
Regards.
Your a LEGEND.. thanks mate. All good now. Time to send out this great template of yours.
Thanks, glad everything working fine, enjoy using it
Great template, the only problem I have is when dropped in the mailchip, some images are not editable. Can you please let me know if there is a way to fix this.
Hi artversion,
Thanks for purchasing Idea Mail glad you like it, please send to gifkynet {@} gmail.com a copy of the compressed file you uploaded to Mailchimp and I’ll check it out.
Regards.
Hi artversion,
Just released version 1.1 which contains additional Mailchimp version of the template, should solve any issues you had with Mailchimp’s editor.
Regards.
briliant ! little slideshow for top photo will be great !
Thanks borninmotion, glad you like it I would love to add some slideshow but since it’s guaranteed to work only on iPhone and Apple Mail and browsers which support css3 but not on Outlook, Hotmail etc… I don’t think it’s worth to load many images if most of people won’t see them anyway. I hope soon more email programs will start supporting such features.
thank you !
Lovely work This is going to be a seller !
Thanks mate, appreciate your comment, fingers crossed 
