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44 comments found.

I’m having issue when adding the html to constant contact, the view of the email on a mobile device is not the same as the view on a mobile browser. Take a look

Hi Dookans,

Thanks for purchasing Idea Mail, please read the following FAQ about Constant Contact, if you are ever able to send the email with a valid doctype declaration then it will remain responsive.

In addition, the first line in the code is:
<?xml version="1.0" encoding="iso-8859-1"?>
You need to remove it to keep the original docytpe declaration active.


HI there, Im new to using templates for emails. Currently I have been desiging in Photoshop, using layered masks etc, then slicing and exporting as html and images. Taking this html code into our email sending program (sendpepper) and adding images back in. Its a slow fiddly process.

With these templates, how are we meant to add content to it? There is no email builder program so Im not sure how design changes/layouts are made?

Thanks for your help. brian

Hi Brian,

Thanks for your interest in Idea Mail, the template comes with elements Photoshop file with placeholder images (with masks and slices) where you can easily place your images instead of the placeholder images and export the updated slices.

Idea Mail is HTML email template so you can edit it in any WYSIWYG editor or directly in your email marketing visual editor if it allows importing and editing HTML templates, while you are editing it you can update the text and images, if you wish to edit the layout by adding or removing content modules, such modules have code comments such as <!-- Start of banner --> and <!-- End of banner --> which makes it easily recognized to duplicate or delete the code (the help documentation covers such edits in more details).

If you are planning to use the template in Sendpepper, it’s important to make sure if Sendpepper service doesn’t strip the doctype declaration in order to make the template responsive in Webkit browsers, otherwise you can remove the media queries and use the template as non responsive, more info.


Hi, I was wondering if you have made an Instagram social icon for the form? If so, would you be kind enough to share? AWESOME email template by the way!

Hi WheresMyHippo,

Thanks for purchasing Idea Mail. Yes I have the Instagram icon, here is the link.


I’m using constant contact – where can I find documentation on how to incorporate the dynamic elements when used with that service (view this email online, tweet this, share this, unsubscribe, etc)

Hi shirtandsimple,

Thanks for purchasing Idea Mail, here are couple constant contact codes:

Forward to a friend: <Forward>Forward to a friend</Forward> Unsubscribe: <SignupLink type="optout">Unsubscribe</SignupLink>

For the tweet and facebook buttons you can use the provided code from, you only need to edit the URL as explained in the help documentation.

At the moment I don’t see any constant contact custom sharing or view online codes available in their user guide, so please contact their support in case you are looking for those codes or any other custom codes.