510

Ticket No. #511

Please reply the ticket.

Please submit a ticket with your purchase code here https://codazon.freshdesk.com/. Thank you.

Hi,

Thanks for contacting us.

The next version will be released this month.

You can purchase the theme now and install it to your website and adjust the content fiting your products. When the new version is released, you can upgrade the theme later easily.

Best Regards.

Hi,

Thanks for contacting us.

Sorry, your question is a little generic. We cannot give you a fast solution because it depends on the position you want to add the menu to.

Please submit a ticket via:

and describe the result you want in detail. Our developer will check it for you.

Best Regards.

Hi,

Thanks for contacting us.

For some reasons, the patch of 1.6.5 will be combined with the next version of our theme.

Now, to upgrade the theme, you can download the package infinit-magento2-v1.6.5-themepackage.zip from your Themeforest account.

Then unzip it to your Magento root directory and run the upgrade process normally.

Best Regards.

Hi,

Thanks for contacting us.

Our developer replied to you.

Best Regards.

Hi,

Thanks for contacting us.

Please submit a ticket via:

Our developer will check the issue of your website.

Best Regards.

Hi,

Thanks for contacting us.

We are upgrading our theme. Don’t worry, the new version will be released soon.

Best Regards.

Please give us your ticket ID. Thank you.

Hi

Thanks for contacting us.

We replied to you in your ticket. Please check it.

Best Regards.

You are a hero

Hi

Thanks for contacting us.

We are maintaining our servers. Don’t worry, it will be back soon.

Sorry a lot for this inconvenience and thanks a lot for your patience.

Now, you can contact us via:

if you need any instructions.

Best Regards.

Hi,

Thanks for contacting us.

Don’t worry. Our extension is compatible with Amasty Shipping Table Rates and any other shipping extension.

Best Regards.

Hi,

Thank you very much for your trust. It is a motivation which helps us to improve our products and service better.

Best Regards.

Don’t worry because we have not marked it as closed. We marked it as solved to classify it as replied.

Hello, I just checked the ticket, and didn’t get a reply there, please let me know if you are working on it.

Hi,

Our developer replied to you in your ticket. Please check it again.

Best Regards.

Hi,

Thanks for contacting us.

To make full width for your website. You can go to your main content edit page (Codazon > Flexible Theme > Main Content) and import the following LESS file (_page-full-width.less.css):

Then save it and clear Magento cache.

Best Regards.

Thank you. Question, in case the theme will not meet our needs, can we cancel?

For this question, you can read the policy of Themeforest:

Thanks & Best Regards.

Hi,

Thanks for contacting us.

We checked the theme in our localhost but we could not detect the issue you mentioned. The mobile slider works normally.

Please submit a ticket via:

Our developer will check it for you deeper on your website.

Thanks & Best Regards.

Hi,

Thanks for contacting us.

Please submit a ticket via:

Our developer will check it for you.

Best Regards.

I received your reply, thank you so much, you are a star. And this is why I choose your theme, your support is just perfect.

Thank you again.

Hi, Please create a ticket here https://codazon.freshdesk.com/

The document is now available online. Please try again.