Hello,

Thank you very much for letting us know.

This issue occurred during the update process of our theme package. We have already fixed the problem.

We sincerely apologize for the inconvenience and truly appreciate your understanding.

Best regards.

Hi,

Thanks for your message.

Please kindly double-check – the Ajax Cart settings are still available in the theme settings panel. You can find them under:

Codazon → Flexible Theme → Settings → Ajax Shopping Cart

Here’s a screenshot for reference:

Let us know if you’re unable to see it on your end or need further assistance.

Best regards.

Hello,

there is no ajax shopping option on left side, rest all the option are visible as per the screenshot.

Hello,

We have checked on our localhost but could not reproduce the issue you mentioned. All options, including the Ajax shopping feature, are still available in our theme.

It’s possible that the issue may be caused by a conflict with another extension on your website.

Could you please submit a support ticket here so we can assist you further?

Thank you.

Hi,

Thank you for reaching out to us.

For this issue, please contact our support team for further assistance via the link below:

One of our developers will review the problem and help you resolve it.

Thanks & Best Regards.

Hi,

Thank you for reaching out.

To resolve the PHP version issue, please upgrade the theme to the latest version (1.7.9) by following the instructions provided in the link below:

Best regards.

Hi,

Thanks for reaching out to us.

For further details and assistance regarding this issue, please feel free to contact our support team directly via the link below:

Our developers will review your case and get back to you as soon as possible.

Best regards.

13 days have passed and I still haven’t received any official response to my ticket.

Hello,

We have checked your account in the support system. Please kindly review your case, you tagged Shopify when contacting us instead of Magento, which prevented our Magento support team from seeing your ticket.

We have tried to assist you, but this issue was not caused by us. In fact, we even sent you an email through another ticket but received no response from your side. We hope you understand.

Thank you.

?

Hi,

Thanks for reaching out to us.

No worries! Our theme is fully compatible with Magento 2.4.7-p3 and p4.

Best regards.

Hi,

We sincerely apologize for the delay. This week, our support system has experienced an unexpected surge in incoming emails, causing some unavoidable inconveniences despite our best efforts. We are currently expanding our team to accelerate the resolution process.

We have responded to your ticket. Please check it at your convenience. Should you need any further assistance, feel free to reach out to us.

Best regards.

We are still waiting for your kind response.

3 days now no response????

Hi,

Thank you for reaching out to us.

Regarding the issue you mentioned, please submit a ticket via the following link:

Our development team will review and assist you accordingly.

Please note that this page is not our official support system. As clearly indicated, our support information can be found here:

Best regards.

Hi,

Thank you for reaching out to us.

Please find below the interface of the Onepage Checkout module:

This module simplifies the checkout process for Magento.

Additionally, here are the options available in this extension:

One of the key features of this module is the ability to edit the quantity of items directly on the checkout page, which is not supported by the default checkout page.

Please note, this module does not enable or disable fields in the shipping form. This functionality is provided by a different module.

We hope this information is helpful.

Thank you and best regards,

What additional or other module would you recommend that will work with your template in order to remove unnecessary fields, including the Email field? Thank you.

After conducting a thorough search, we regret to inform you that we were unable to find any extension that would allow for the removal of the email field. Currently, there are only extensions available for adding custom fields to the shipping/billing form.

It may be necessary to consider hiring a developer for a custom solution to address this requirement.

Thank you for your understanding.

Best regards.

Will the new design page be updated?

It’s on the way! Thank you for your patience.

Hello, I would like to ask if your builder is duplicated with the magesuite content builder? Can they be used together?

Hi,

Thanks for contacting us.

For this problem, you can contact our support team for more details and assistance:

Thanks & Best Regards.

Hello, can you please check ticket #895? We are waiting several days for a responce.

Hi,

The issue you’ve raised does not fall within the support terms outlined by Envato. We have previously addressed this in detail in ticket #895.

Kindly review the ticket for further clarification. Should you have any additional questions, please feel free to let us know.

Best regards.

Hi,

Thanks for contacting us.

You can change the position of category description in the theme settings panel (menu Codazon > Flexible Theme > Settings)

Please view the following screenshot: https://prnt.sc/oBm9WVcSPGtO

After saving the new settings, please clear the Magento cache and check again.

​Thanks.

Hi

Thanks for contacting us.

We replied to you in this ticket a few days ago.

Please check it again.

The problem with your website was solved.

Best Regards.

Hi,

Thanks for contacting us.

You can view the changelog of the new version here:

Best Regards.

Hi,

Thanks for contacting us.

Unfortunately, Slider Revolution is not available in our theme. We use another library for the slider feature.

However, you can use a 3rd-party extension if you want to use Slider Revolution.

Thanks & Best Regards.

Hi,

Thanks for contacting us.

We replied to you in your ticket. Please check it again.

Best Regards.

Hi,

Thanks for contacting us.

Don’t worry, you can use our theme with multi stores.

For example:

This is a website with multiple stores:

As you see, we can use multiple themes in different stores:

• Store 14:
  https://magento2-unlimited.codazon.com/store14_en

• Store 22:
  https://magento2-unlimited.codazon.com/store22_en

• Store 56:
  https://magento2-unlimited.codazon.com/store56_en

Besides, you can also use a theme of another author in another store with our theme in the same website at the same time. There is no problem

Hope this information helps. If you have other questions, please feel free to contact us, we are always ready to support you.

Thanks,

Can this multi-mall model be created by adding different domain names? How many different domain names can one Item Purchase Code provide for use by Magenro websites?

Don’t worry. You can use multiple domains for different stores in your website.

With 1 license (129 USD), you can use multiple domains at the same time. However, all these domains must be pointed to only 1 Magento root directory.

It means that you can only use 1 licence for 1 Magento source (1 official live website) with multiple domains. However, you can create some staging websites for testing and developing the live website.

Thanks & Best Regards.

Hi,

Thanks for contacting us.

Unfortunately, in this period, we don’t have a promotion campaign for Black Friday. Hope you understand.

We always try to improve our product and service day by day to make you get more benefit when using our theme. Hope you will support our theme.

Thanks & Best Regards.

Your theme looks amazing, and I’m very excited about purchasing it! This will be my first time working with Magento, and I’m eager to explore its capabilities. However, I need a “Weekend Sales” feature to be displayed directly on the product page.

Is this feature available in your theme?

Thank you for your efforts in developing such a beautiful and functional product!

Hi

Unfortunately, we could not answer exactly your question here because it depends on the rule and the style of the “Weekend Sales” block you want to show in the product page.

After purchasing our theme, you can contact our support team for more details and assistance:

Thanks & Best Regards.

Hi

Thanks for contacting us.

You can view the following demo:

or

The text in the home slideshow is composed of letters.

Thanks & Best Regrad.