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If you need GPL version of any file (more than 15000) free of cost then email me at rynokfreelance@gmail.com
Hi I have a site with coporlio theme. I have more than 1000 portfolio items. I have seen that they are coded via functions.php Now I would like to switch the site to infinite theme. I would like to know if it possible to transfert all portfolio items in this new theme. Thanks
Hi,
Maybe copying the old code for the portfolio items and adding it to the Infinite theme will help you transfer all portfolio items. I’m not sure about it, it’s just my theory.
Thank you for your interest by the way.
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Dear Infinite, I am using your theme for 7 years now in my portfolio and for other clients. It´s an amazing theme. I always recommend it.
I know that my support is finished but suddenly today I entered my site and logo disappeared and the infinite one is appearing, footer is white, header conversion button dissapeared and search bar appeared… lots of things changed without even getting into de panel, updating anything or so. So I would like you please to help me as it´s something happening on your theme. Looking forward to hearing from you.
Thanks a lot. Regards
https://www.juancortazar.es/Hi,
Hmm, it’s quite hard to understanding what’s going on. If I can give you some advice, please restore your website with the backup, it’s everything I can do with your information.
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Hello, a quick question: I have a WooCommerce product which I don’t want to be displayed on the page, I am using the “Product (WooCommerce)” element of the page builder so “All” the products that I create are added automatically and I don’t want this new product to be seen by customers, Is there a way to hide it?, I can’t find information about WooCommerce in the documentation, thanks.
Hi,
Unfortunately, there isn’t an option to hide it, sorry.
Maybe you can try to use the WooCommerce shortcode instead: https://woocommerce.com/document/woocommerce-shortcodes/#products .
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Or propably a way to show only the products that I want? Even I can’t order the products as I would like, it’s only by default, probably this would work as feature request 
Hi,
I’m sure you can do it with the shortcodes, the page builder element doesn’t have that kind of feature, sorry.
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Hey there, I’m trying to install the latest version of this theme downloaded from here. installation process is always unsuccessful because of “Theme is missing Stylesheet style.css. Tried several re-downloads. Any suggestions?
Downloaded again from purchased items section and now it worked!
Hi,
I’m facing issues with saving changes for quite a while now. Whenever I do a change and hit ‘Update’, I see the message ‘Page Updated’, but the changes are not saved. I’ve tried all the steps mentioned by you in other replies, but none of them worked. Could you please help me with the same?
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
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The theme was purchased via a different account on 2017-02-18. Please advice.
Hi,
1. I suggest you to update the theme first in this case.
To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.) (You must use the account that purchased the theme to obtain the update. We don’t provide the file directly in any cases.)
2. If still doesn’t work, please provide us the purchase code through the form in our profile page, we will check on it for you. To get the code : http://support.goodlayers.com/purchasecode.png
Greeting. We bought your theme many times ago and have several sites built on it. In the last wordpress update (version 6.1.1) and the last update of your theme, there were some problems regarding the hamburger menu. There is no longer an active item when the menu is opened (it used to be white) and it has a wider shape, but we have a bigger problem with the slider. A certain white area appears every time we open and close the hamburger menu. We did everything we could (cleared the cache and tried in a new browser). Can you help us in some way?
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi, after Update to Wordpress 6.1.1 my sidemenu isn’t fixed anymore. Theme Version 4.0.1. How can i fix this issue? Regards
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
Let me know if this helps or not.
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i’ve tried everything. Issue is still there. How can i fix it?
Hi,
Sorry for the inconvenience. Could you send an email to: support.loc@goodlayers.com with your purchase code and wp-login so I can take a look on it by myself?
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mail sent. thanks!
Hello, pagination in gallery is broken. It is displayed but not working. Please take a look here: http://trigonismarbles.gr/υπέρθυρα/. Regards, Savvas
Hi,
Please using the latin character in your page slug and try to check it again.
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I used latin but the issue remains…http://trigonismarbles.gr/yperthira/
Hi,
Sorry for the inconvenience. Could you send an email to: support.loc@goodlayers.com with your purchase code and wp-login so I can take a look on it by myself?
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Thanks for reporting this. Seems like it’s a known issue on CF7 side. We are waiting for them to fix it too : https://wordpress.org/support/plugin/contact-form-7/
In the mean time, you can downgrade it to V7.5.6.4 to avoid the issue : https://wordpress.org/plugins/contact-form-7/advanced/ (see the bottom of the page)
On mobile, is there a way to add social icons next to the logo or can they only go on the Top Bar if activated?
Hi,
It only in the top bar if activated.
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Thanks. What about on the Mobile Menu? Like how some sites have their social icons, etc. showing horizontally together immediately after the pages links? There is no built in or easy way to do this without adding another plugin?
Hi,
Unfortunately, we don’t have that option. Maybe you can try to use the floating social instead. https://demo.goodlayers.com/document/infinite/#floating-social-network .
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Hello, I have just updated your theme to the latest version and now my navigation drop down has stopped working.
Can you try to clear browser cache or test in incognito window as well?
Hi there, I am trying to update my GoodLayers Core Plugin, I have tried to deactivate the plugin and then delete it and it doesn’t show up to re-install the new version. I have downloaded and installed the latest version of Infinite from ThemeForest, but doesn’t seem to have the latest Core file. Mine is running Version 1.6.2. Any ideas, or possibly a link to download the latest Core files so I can manually update, please? Thank you in-advance.
Apologies. Please ignore this comment. I see that my theme was not activated! Sorry.
Hi, where can I see the version details for Infinite and for the Goodlayer Page builder?
Are these both working with PHP 8?
What about Goodlayers Personnel Post Type -plugin, does it work on PHP8?
Greetings, Anne
Hi,
First of all, thank you for your interest
Yes, our theme/plugins works fine with PHP8.
You can check the changelog here: https://support.goodlayers.com/document/infinite-changelog .
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Hello, i’m trying now updating my gallery page adding more videos and after that i’m saving, appears the updating confirm message but nothing is really updated (backoffice and frontoffice).
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
Let me know if this helps or not.
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What are the minimum PHP parameter requirements for Infinite?
Hi,
First of all, Thanks for your interest
So this is what we use in the demo : https://take.ms/vuhbs However, note that it can be lower than the recommend. It depends on how much contents of your site are. It can be vary.
Hi there, I’d like to buy a theme of yours. It’s name is Infinite. I found the following link to a demo with that name. My question is. Is it possible to load that demo content into the newest version of Infinite and can i get additional services like installation on a hosting wordpress server and/or customization services from you?
https://demo.goodlayers.com/infinite/homepages/medicalHi,
First of all, thank you for your interest .
Yes, you can load the demo content in the newest version of the Infinite theme.
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I am not able to iimport demo content. I have followed all the settings but when I click the Import button nothing happens. Trying to install “Transportation” demo content.
Max upload: 512 Max file size: 32 max_execution_time 300 memory_limit 512 PHP Version 8.1.10 max_input_vars 4000
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi, Is there a “back to top” button feature in the latest theme update as it doesn’t appear to work anymore. thank you
Hi,
Please provide the website address here so we can take a quick look at it.
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the page is currently in maintenance mode I can email you a login
Hi,
Of course, please send an email to me: support.loc@goodlayers.com . Have a nice day!
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Thanks for the awesome support
Hi, How can i add a shortcode in the page builder editor?
Hi,
You can add the shortcodes in the page builder by using text script element.
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