1009 comments found.
I’m being prompted to update this theme and WordPress to 7.0.1 but the latest theme is only compatible with 6.9. I’m currently on version Infinite 4.1.0. Do you know when it will be compatible with WordPress to 7.0.1?
Hello,
The Infinite theme is compatible with 7.0.1, we have not come across any problems.
The software version has not been updated yet, we will do this soon.
Thanks.
Hello there,
It’s been a few months that Wordpress it’s been telling me that some templates are outdated.
I was wondering if you could give it an eye, please, I did the research on Github for the new Woocommerce versions.
wp-content/themes/infinite/woocommerce/single-product/related.php Version 9.6.0 is out of date. The core version is 10.3.0 – https://github.com/woocommerce/woocommerce/blob/10.9.1/plugins/woocommerce/templates/single-product/related.php
wp-content/themes/infinite/woocommerce/single-product/tabs/tabs.php Version 9.6.0 is out of date. The core version is 9.8.0 – https://github.com/woocommerce/woocommerce/blob/10.9.1/plugins/woocommerce/templates/single-product/tabs/tabs.php
I really aprecciate your help.
Hello,
These outdated files shouldn’t cause any issues on the site, please let us know if you face any issues and we will provide a fix.
We will include the updated templates in the next theme update 
Regards.
Thank you.
Hello – We are having the same issue that a few other people in the comments are having… for some reason there is no content to be seen in editor mode so we are unable to edit the site at all. Can you guide us on the fix please? We are on wordpress version 7 and the theme is on version: 4.1.0. Thank you.
Correction – similar issue not exact issue…
Hello,
Please update our theme on your website to the latest version then we can re-check it.
Documentation: https://docs.goodlayers.com/theme-updates/ .
Best Regard!
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Thanks for fixing the recent issue with 4.1.2, but please don’t release a patched version fixing such a critical issue without bumping the version number! I spent hours trying to work out why my staging site was working but my production site on the same server with the exact same versions of core/theme/plugins did not work!
Hi,
Can you please use the TF account that purchase this theme and send message with wp access through the form in our profile page? We will check on it.
Also, we just release a new update just to bump a new version to make this less confusing.
Sorry for any inconvenience.
site is not displaying anything on any page. despite in editing mode appearing. I keep seeing only a header and footer despite the content being in the page builder. Everything is updated.
Hi,
We just launched a quick fix earlier today. Please update the theme again. You will see the same version but just replace the current one.
Sorry for the issue.
Hello. I am on Version 4.1.2 of the theme yet the problem persists. Wordpress is at 7.0 and everything is updated. The cache is cleared.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Ok between jlezcano2, me and MaybellDevelopments that 3 of us now. I just want to know if someone is working on the fix?
Can you please provide wp access through the form in our profile page so we can check directly? Thanks!
Sorry for the issue. We have just released a fix for this. Please update the theme again.
Sorry for the inconvenience.
The last update destroyed my whole website….!!!! HELP.
Can you please provide wp access through the form in our profile page so we can check directly? Thanks!
Sorry for the issue. We have just released a fix for this. Please update the theme again.
Sorry for the inconvenience.
The recent update is not compatible with Wordpress 7.0. After updating, the site was only a menu and a footer, all content was gone. I rolled the theme and Goodlayers Core plugin back to an April backup, and all works now.
Sorry for the issue. We will inspect this ASAP.
Sorry for the issue. We have just released a fix for this. Please update the theme again.
Sorry for the inconvenience.
After your recent update the them breaks unless I have a period in the “wordpress Editor Content” button turned on and something written in the “Editor Content” area. However that then changes the website. I spoke with my server who took a look ad said 100% there is a problem with their last update to the theme.
I walked through the issue with an online Ai who said the person at my server is correct and you theme update has “a conditional logic bug in its layout file”
Basically unless you have the Content Editor turned on with at least a ”.” (dot) in it ONLY the logo and copyright show up now. Ugh. I hope this is fixable or I need to start shopping for a new theme to pitch my friends & clients.
Unlike maybelldevelopments…. I did not update to wordpress7 and have the exact same problem.
Can you please provide wp access through the form in our profile page so we can check directly? Thanks!
Sorry for the issue. We have just released a fix for this. Please update the theme again.
Sorry for the inconvenience.
I’m having several problems since version 4.1.1. The navigation menu is not working in mobile and in general WP shows errors in debug mode related to deprecated features. I’m using PHP 8.4 and WP is the latest. I believe the issue is the core Goodlayers plugins
If you’re aware of this, I’ll go to your support page. I understand this is not the place to get support. Thank you.
Hello,
Please make sure you already update the goodlayers core, click to the Save Options in GoodLayers Options then clear the cache/cookie and check your website again.
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I have grandfathered a site with this theme and although it is up to date Version: 4.1.1 I GET A this SECURITY notice
WordPress Goodlayers Core plugin < 2.1.7 – Privilege Escalation vulnerability Shouldn’t the latest version have a patch ?
Hi,
The issue has been fixed already. Make sure you update the theme first then please follow this > https://goodlayers.ticksy.com/article/2124/
Hi, I’m using the theme and noticed that the social share counter always stays at 0, even after sharing posts via the buttons. The sharing works, but the count doesn’t update.
How do I fix it?
Thanks!
Hi,
Yes, most of the social share have closed the access that allowed websites to pull share totals without api access.
We recommend to disable the share number out for this.
Sorry for inconvenience.
We use Slider Revolution through your Infinite Theme. But I came to learn that with the new version 7.0 and higher, that Slider Revolution will no longer use the one-time activation code. That if you upgrade to 7.0 or higher that you have to do an annual pass to use their platform. What are your plans for that product so we can plan accordingly?
Hello,
The plugin continues to work with all standard features as expected. To clarify how the new version 7.0 licensing affects you:
Theme Bundle License: Our license covers the plugin’s core functionality within the Infinite Theme. Your existing sliders and the editor will not be affected by this change.
Premium Features vs. Standard Use: The “Annual Pass” mentioned by Slider Revolution is only required if you wish to access their Premium Cloud Features (such as their specific template library or premium add-ons).
For more details, you can refer to Section #7 of their legal terms here: https://www.sliderrevolution.com/terms/license/
I hope this clears up any concerns. Please let me know if you have further questions!
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We want to make the product page more robust. Do you have any plugins that allow that or themes that have more Goodlayers elements that work on the product page?
Hello,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
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Hey, loving the theme. Just trying to do 1 thing I can’t work out. I am using Woocommerce and ‘order summary’ on the checkout page the font is massive and can’t find where to change. Any help much appreciated.
Can you provide your site url so we can test and check please?
Presales question, I love your theme and would like to use it but my client wants header text to have white background under the text like this in the pink section – https://amberhaider.com. Is that possible with your theme possibly with some CSS?
Just following up on this, is it possible?
Hi,
Sorry for the late reply. Yes, we can guide some css to follow that.
Thank you!
I just reached out to support and they said this is not possible, after I purchased the theme. Did you just tell me this to have me buy the theme?
Hi,
I will get back to you again with the solution in the ticket. Sorry about the issue.
Thank you so much for helping accomplish this with CSS. This is exactly what I was looking for! Great support.
You’re very welcome and thank you!
Are you planning to release an updated version of the template? WooCommerce says that there are outdated copies of WooCommerce template files
Hello,
We will update it soon, please patience and wait a little longer.
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When will the next theme update take place? There is currently a vulnerability in the included version of Slider Revolution
Hi,
Here’s how to update the sliders:
Revolution Slider: https://goodlayers.ticksy.com/article/2125/
Is it possible to access the HTML and CSS code for minor modifications without the need for another license or subscription?
Hi,
You can freely edit the css (HTML is not possible, you have to modify php code instead).
I suggest you to use child theme for modification.
Understood, thanks for the clarification.
we have a bug in the page builder where it will not save the page.on editing the page and hitting save it will delete all content of the page builder and even page revisions are not recoverable. The saved page appears blank when viewed, it will only have header and footer visible.
1.Can you please make sure that you update the theme and GoodLayers Core plugin first? clear browser cache and test again.
2. Make sure you have a proper server config following this : https://goodlayers.ticksy.com/article/10367/
If still doesn’t work, please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
thanks will do
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