94 comments found.
Hello, where can i find documentation on how to edit the theme text and so on? Link in Dashboard Help & Support Documentation does not work. Only opens another dashboard of my wordpress. Also forum link is down and support page does not exist and only opens “https://thimpress.com/forums/?envato_item_id=16210005” I need full documentation on how to edit this theme. Thank you.
Hi, we utilize Jobber for a CRM/payment processing software and they offer a plugin that can be incorporated into a website. Have you guys interfaced with their plug in before?
Hi,
Sorry, we don’t have much experience with CRM/payment at the moment. if they provide a plugin for you to use you can use it, if there is a problem you can contact the plugin or create a ticket on the forum for us to check further.
Thanks.
Hi there,
My theme has suddenly stopped working and has messed up. The domain is http://www.oaktreeservices.co.uk/
In the dashboard I get a http 500 error when i click on the Customize icon in the Landscaping Dashboard… Can you help please?
“Hi,
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
And your support license has expired. Please renew your support license to get the best support service.
Sincerely”
Hello. Will you be updating this theme soon? It is March 2021…. Thanks.
Is this compatible with the latest Wordpress 5.7?
Because the theme works stably with the latest wordpress versions we don’t have any updates for it, it is currently compatible with WP 5.7
Since the las update I’m getting Notice: Trying to access array offset on value of type bool in /home/xxx/domains/xxx/public_html/wp-content/themes/landscaping/inc/templates/heading-top.php on line 125 when setting a “background image” in ” “Featured Title Area”, is this a know bug?
You need create a ticket on our support system to our developer can check and fix for you. Your support license has expired. Please renew your support license to get the best support service.
Sorry but no, you broke the code with the update, not my fault. This theme is poorly supported and neved updated as oposite as it’s said on the description, even worse introducing a bug and expecting customers to pay for the fix is not a good business practice, I’m reporting a problem in your code, please do your homework and fix it for the rest of your customers.
I asked our developer check the issue
Hello, I have been encoutering installation issues with this theme/ thimcore on wordpress. I am just trying to upload the theme but my site keeps breaking after activation… And I get error codes.
Parse error: syntax error, unexpected ’?’ in /home/keyframe/public_html/mapleedgelandscaping.com/wp-content/plugins/thim-core/admin/class-thim-metabox.php on line 242 There has been a critical error on this website. Please check your site admin email inbox for instructions.
Please update your version PHP to the 7.0 or higher then your issue will resolve or you can re-install Thim Core plugin
Hello,
I have requested support. I am having problems with the menu font.
The fonts are Bold on the Home page but the rest of the pages are Regular.
Also, the green line below the menu is not centered everywhere. How is that possible?
I know you have vacation until February 14, but can someone help me earlier?
I would like to have the website ready quickly.
Thanks in advance!
Regards,
Claudia
Please send me to link your ticket on our support system, I will ask support team check for you first
We are on TET holiday for the Lunar new year 2021, during this period from 10/02/2021 to 16/02/2021 the support will be delayed and it can take us up to 3 – 5 days to answer your tickets. We apologize for the delay and thank you for your patience.
2 questions: will this work with multi-language support, specifically Chinese? Also, what page builder is used?
1. Yes, it can work with multi-language 2. We use SiteOrigin Page Builder
Thanks. I have purchased and installed the theme (outfieldasia.com). Do you have a recommendation for which plugin to use for multi-language (Chinese I believe).
mike
You can use WPML plugin or Polylang plugin for multi-language
When I select a category for the portfolio widget, The portfolio still shows all images. I would have expected this to only show the category selected? Hope you can help
Please go to the Landscaping forum: https://thimpress.com/forums/forum/landscaping/ and create your ticket. Our support team will check then fix that for you.
Hello,
I am considering purchasing this theme.
1. I would like to use an oval logo on Home Page 2, a little larger than the current logo. It’s possible?
2. I would also like to decrease the height of the slider. It’s possible?
3. Does the theme compare with the PHP 7.4 version?
Regards,
Claudia
Hi studio_benny,
1,2. When you use our theme, we will assist you in customizing those.
3. Yes, our theme works well with this PHP version.
Sincerely
Hello,
Thanks for the replies. The last question: is it possible to view the top bar, logo and menu in the mobile version?
Regards, Claudia
Hi studio_benny,
Yes, it’s possible.
Sincerely
How can i edit the text belonging to a service? So the text showing under the title of each service on this page: https://preview.themeforest.net/item/landscaping-wordpress-theme-landscaping-wp/full_screen_preview/16210005?_ga=2.107567106.1857435288.1604853634-1805605432.1582655724?
Hi mennovandenberg,
You can edit those texts in Dashboard => Appearance => Menus, select Main Menu then edit them.
Sincerely
I’m sorry, i see the link doesn’t redirect well. I mean on this page: https://landscaping.thimpress.com/demo-3/services/. You see 6 services with a explanation under the service. So for the Service “Gardens and ZSchrubbery” it gives the explanation “Planting trees and shrubs provides plenty of exercise — digging and lifting will work muscles you didn’t even know you had”. Where can i change the “Planting trees and shrubs provides plenty of exercise — digging and lifting will work muscles you didn’t even know you had” part?
Hi mennovandenberg,
That is just a text widget of that page. Please edit that page, you will see that text.
If you don’t see that, please send us an email to support@thimpress.com, we will try to help you.
Sincerely
does this work with elementor?
Hi midvalleyturf,
Our theme works with Elementor.
Sincerely
Please update this outdated template to the latest Kirki Framework or better exclude Kirki from Thimcore so we can update independent. The problem is to load google fonts local and with an old Kirki this is not possible. Thank you.
Hi netpac,
With this case, please send me an email to hadt@thimpress.com with the subject “netpac – Landscaping Support” so I will help you check it.
is there any possibility to change the project layout? Thanks in advance, Katrin
Hi katrin_273,
Unfortunately now we don’t have this feature.
So sorry for this inconvenience.
But how is it possiblle to cancel the social media buttons? I have found no possibility to deactivate them… Thanks in avance, kind regards Katrin
Hi katrin_273,
You can use this CSS code to hide it:
.single-content article .share-post .social-share{
display: none;
}
hi, i would like to know it is possible to open the images as pop up in the project gallery. From what i have seen from the demo when you click to an image from the project galley it opens a details page of the particular project
Hi exarsis,
We can change it but it may be take the fee if it’s complicated.
How can I translate event countdown phrases like “Days”, “Hours”, etc. to my language?
Is it possible to change link for BUY NOW button on events ? As current link doesn’t work even in your demo.
Hi zorandjukic,
About countdown text, you can use Loco translate plugin to change it, using this guide https://thimpress.com/knowledge-base/loco-translate-guide/.
About the Book event button, please send an email to hadt@thimpress.com with the subject “zorandjukic – Gadex support”, I will help you check it.
Hi, I added members to Our team section, but I am unable to display member descriptions on my front page. The pictures and the position are shown, but no description. What am I missing ? Also, is there a possibility of rearranging the testimonials ? They are sorted by the date, but I want to customize that.
Thanks for your time.
Hi zorandjukic,
- With the issue with Our team section, please send an email to hadt@thimpress.com with subject “zorandjukic – Gardex support”, I will help you check it.
- About the testimonial, now we don’t support to change the order of its by other criterion. You can change the date of it to adjust the order.
Not sure if it was intentional however the Thimpress.com site is down and says it needs renewed. So I can’t get to documentation.
Hi virtualcrasis,
Thank for the report. Our server í having some issue, we’re checking it and will fix it asap.
Sorry for this inconvenience.
Hello, can you please update the built-in Revolution Slider? There are some new improvements and bugfixes in it, that could help with performance.
Hi bezdredoff,
Do you update the theme to the latest version (2.0.1)?
Long time buyer unsatisfied with the purchase, the theme is OK but it’s poorly supported and some modules like the events plugin are very buggy. The claim on the theme page about “Frequently Updated Landscaping WordPress theme” is false, it’s only updated once a year with minor changes to work on recent Wordpress releases, NO NEW features or updates, would not buy it again.
Hi markitus,
So sorry to hear that.
I don’t find any request to support with username “markitus”. Can you send email to hadt@thimpress.com so we can help you solve this issue.
The latest update is mainly to fix existing errors. We still research to update new feature for our theme and will release it asap.
