94 comments found.
We are unable to get the portfolio project to show on our website under gallery. Need to fix it asap as our webpage is live. Please contact asap. www.greenlawndesign.com
Hello mickowc
For any problems regarding our theme, please post a topic at https://thimpress.com/forums/forum/landscaping/ We’re willing to support you.
Regards
Thoa Kim
We are unable to get the portfolio project to show on our website under gallery. Need to fix it asap as our webpage is live. Please contact asap. www.greenlawndesign.com
Hello mickowc
For any problems regarding our theme, please post a topic at https://thimpress.com/forums/forum/landscaping/ We’re willing to support you.
Regards
Thoa Kim
Is it possible to change the header image on each page?
Hello brsmith
Yes, it can completely change the top image on pages. There’s option to do this.
Regards
Thoa Kim
Hi this is a pre-purchase question. have you done any testing with WordPress 4.7 and is there any Compatible issues with running the theme on 4.7 such as with the drag and drop page builder etc. thanks James
Hello jamescaza89
Thanks for interested in our theme. Our theme and required plugins are fully compatible with WordPress latest version.
Regards
Thoa Kim
- Create a support topic on our forum and wait patiently. Our supporters will try to help in within one business day as usual.
- After 2-3 days, if your ticket hasn’t been replied yet, and if your topic is urgent, please contact Ken (candy@thimpress.com), Jack(jack@thimpress.com) or Tung (tungnd@thimpress.com). They will try to help you.
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After one week, still no replies? Please feel free to contact these guys again with a URGENT prefix in your email title, and they will personally help you out ASAP
We work hard almost every day, even during Christmas Week and New Year, and THIS IS OUR ONLY HOLIDAYS in a year. Please understand for us. We would very much appreciate that.
Last but not least, HAPPY NEW LUNAR YEAR! Wish you and your family a joyful and healthy festive season.
Where do I create a footer like your demo? I only see 1 footer area in widgets and want 3 or 4 horizontal sections like you have.
Hi,
Please create a topic at https://thimpress.com/forums/forum/landscaping/ then we’ll discuss and try to give you the solutions.
Regards
This is a pre-purchase question. The demo content that we’re able to import, does this includes the stock photo pictures?
Hello Playa24_7
Importing demo data usually will not include images. But there is another way to have some images (not all) is importing demo data by xml file. You can import by this way to help some images.
Regards
Thoa Kim
I second that above… I just want to display a gallery of images with a selection of categories… The portfolio features are very unfriendly.
Hello bhendo99
For any requests or problems, please create a topic at https://thimpress.com/forums/forum/landscaping/ then we’ll discuss and try to give you the solutions.
Regards
Thoa Kim
Hello! Is it possible to display portfolio as a gallery? I don’t need a project info page, I’d like to display just a gallery with the filter solution.
Hi you could respond to the ticket #104527 I can not import the demo
Hello
We’re sorry for the delay because of the weekend. The supporter will response right now.
Regards
ThimPress
Hi you could respond to the ticket #104527 I can not import the demo
Hi you could respond to the ticket #104527 I can not import the demo
Hello
We’re sorry for the delay because of the weekend. The supporter will response right now.
Regards
ThimPress
I have a problem with the Thim Portafolio Widget, it shows as a missing widget, how I fix this problem?
Hello
Please post a topic on our support forum https://thimpress.com/forums/forum/landscaping/ about the problem you have. We’ll check.
Regards
ThimPress
Demo is not importing right. Even though required plugins are activated, when you go edit them they are missing. You promised the demo import would import AS IS on your PREVIEW and so far I’m missing portfolios, blog, etc configuration. Is not right and I followed every step
Hello
Please post a topic on our support forum https://thimpress.com/forums/forum/landscaping/ about the problem you have. The support team will come back on Monday and check the issue.
Regards
ThimPress
I have a issue in TPevents, this doesn´t shows the event with de shortcode and the event page. In the dash say like this: Warning: number_format() expects parameter 2 to be long, string given in /home/atacamawhales/public_html/wp-content/plugins/tp-event-auth/inc/functions.php on line 553 $/slot
Hello
Please post a topic on our support forum https://thimpress.com/forums/forum/landscaping/ about the problem you have. The support team will come back on Monday and check the issue.
Regards
ThimPress
How can I update Revolution Slider?
Hello
Please post a topic at https://thimpress.com/forums/forum/landscaping/ about this request and we’ll send you the latest version of Revolution Slider.
Regards
Thoa Kim
I noticed that the phone number which is so prominent on the theme when viewed on a desktop is completely missing at the top when viewed on a mobile phone. Of those 2 devices I feel it’s more important for the phone to be visible at the top on a mobile phone even more than a desktop. Is there a setting in the theme that displays the phone at the top when viewed on a mobile device?
Hello
That’s design of our theme so there isn’t phone number on mobile. But we can help you to display phone number if you want.
Regards
ThimPress
Hello, thanks for the theme! Could you tell me please what image slider have you on the page http://landscaping.thimpress.com/demo-3/services/gardens-and-shrubbery/ in your demo?
Hi
Do you want to have these template images?
Regards
ThimPress
Hi I’m just trying to understand what module from pagebuilder or some other you have used to create this “flex slider”.
Hi, it’s Revolution Silder widget. But in this page http://landscaping.thimpress.com/demo-3/services/gardens-and-shrubbery/, we use Thim: Image Slider widget.
For any problems or inquiries, please create a topic for your issue at https://thimpress.com/forums/forum/landscaping/ . We’re glad to help you.
Regards,
ThimPress
Hi, Are there different ways that the images can be shown? F.E in “portfolio” page, when clicking on an image, it appears in a small box. Is there no lightbox option for example?
Hello, no, there is only one way to display images.
Regards
ThimPress
Can’t I edit the source code or install a plugin? This is my only concern before purchasing this template.
Hello
It depends on which plugin do you want to install because maybe it will conflict or not compatible with the theme and required plugins in theme. And if you have knowledge of coding, you can completely edit source code.
Regards
ThimPress
Hi,
The background image on the inner pages are not showing properly on the inner page. Could you please check on the same?
Hi,
Thanks for purchasing this theme. Please create a topic for your issue at https://thimpress.com/forums/forum/landscaping/. We’re glad to help you.
Regards,
ThimPress
Hi,
This is a Pre purchase question. I would like to know if we can fix the background image issue on mobile phones.
I would also like to know if I can have a different header image on each internal page. please let me know of the same.
Best, Huzan
Hello, we’ll check again the background images on mobile and fix immediately if there is any issues
And it’s impossible to have different header image on each internal page. They’re the same.
Regards
ThimPress
Hello, i like your them. Does the them require me to buy any other plugin to make it llok like demo? Will you guys help me to set up demo content if i purcahe the Theme? Thanks
Hi,
This theme doesn’t require you buy any plugins. Yes, if you aren’t able to install demo, you can create a topic on our forum: https://thimpress.com/forums/forum/landscaping/ or you can send mail directly to dai@foobla.com, he will help you.
Regards,
ThimPress
Hello, we’re willing to setup your site as the same as our demo if you have any difficulties in setup.
Regards
ThimPress
