94 comments found.
Is there a way to set a standard image size for the portfolio pages:
https://www.arcgroundcare.com/portfolio/bollington-bowling-green/?
Hi,
Please edit single portfolio to configure size images.
Regards,
HIen Phan.
Hello, I am wondering if the Landscape template comes with all the images as in the live demo.
Hi,
Yes, importing will include images. If you want to import included in full demo images, then you can import one by one step.
Regard,
Hien Phan.
Hello. I have a problem with thim portfolio plugin. I need translate or edit portfolio options. (like Project Info or button: Launch project) its product no project.
The same problem with change (client,year,we did etc.). It´s here some change to edit this things?
Thank you. Regards Jan Halfar
Hi hanis011,
Sorry for the late response, we have finished our holiday.
Can you please create topic on the support forum so we can assist you? https://thimpress.com/forums/forum/landscaping/
Regards,
Thoa Kim
Instruction for setting homepage. We are getting the homepage directing to an image. We deleted image, how customized setting does have the static homepage settings
To setting home page, please go to Dashboad > reading > setting > select A static page > select home page.
For more assistance, please create topic at forum https://thimpress.com/forums/forum/landscaping/ in order that i can give you VIP customer service.
Regards,
Hien Phan.
Hi! My website users don’t understand how to use carousel version of Thim:Portfolio by dragging the pictures. Is any way to add some kind of arrows on еду left and right side to move the portfolio pictures? P.S. I’m still using 1.0.0 version
Hi, Please update latest version theme in order to avoid from trouble of old version. About Thim: Portfolio, we will help you to style arrow but time to support your site is expired. Please renew support then create topic at forum https://thimpress.com/forums/forum/landscaping/ then i’ll help you. Regards, Hien Phan.
Hi, I’ve just taken over support of a site with your theme installed. V 1.0.0. I’m looking to upgrade WP to 4.9.6 from 4.7.2. Is this a supported config. Or do I need to install/upgrade to V 2.0.0. Thanks, Chris
Hi cfitzpat,
Just update WordPress then update the theme version 2.0.
Regards,
Thoa Kim
Hi,
I have realised that the general EVENTS page is not loading the top image I have selected in the Custome area. How could I fix this?
Besides, I would like to change the way that the EVENTS page sorts the existing individual events and I don´t find anything for this configuration in the custom area.
Could you help me with these 2 issues please?
Thanks in advance
Hi Cioka,
Can you please send an email to dong@foobla.com so we can assist you? We will support you this case though your support was expired. For any further assistance, kindly renew the support.
Regards,
Thoa Kim
Thanks for you consideration!
Hi. On the services page, the images are showing the original template/theme images even though I updated the gallery inside each services page. Can someone please help ? I can’t seem to be able to update the images on the main services page…I already updated the images in the gallery for the sub services pages…
Hi eliemalouf,
Sorry for the late response because of the weekend. May I have you create a topic on the support forum so we can assist you? https://thimpress.com/forums/forum/landscaping/
Regards,
Thoa Kim
Thanks for this Template! It works very well. Now I would like to use some decoration to the text in Accordion Widget but html is not working. Can you help me with that? Thanks!
Hi mediatabshd,
Can you please renew the support so we can assist you?
Regards,
Thoa Kim
3 column footer suddenly appears in one right justified column. don’t see anything in patch notes about a fix for this but assume it is due to a wordpress update that doesn’t jive with version 1.0. Is this something you’ve seen?
Hi eastcoastmedia,
Can you please send an email to dong@foobla.com so we can assist you this case? For any further assistance, kindly renew support to get our customer service.
Regards,
Thoa Kim
Hi. I updated the theme to the new v2.0 that you released. I followed the instructions to update the framework etc and it is all working well. However it is still showing the big box that says “WELCOME TO LANDSCAPING THEME V2.0 This is a BIG UPDATE etc….” throughout the whole website. It won’t go away. I already updated it successfully so I don’t need to see this notice anymore. How do I get rid of it? Thanks.
Hi studiocoast,
Sorry for this inconvenience. Can you please mail to dong@foobla.com so we can check this?
Regards,
Thoa Kim
I dont know why, The revolution Slider is not working. I can see in Preview but when it is published You can´t see the Revolution slider area….
Hi ladymoustache,
Can you give me your site to take a look at this?
Regards,
Thoa Kim
Hi. It is the website: https://www.grupooses.com/es/
Hi ladymoustache,
Please edit homepage and setup Revolution Slider widget instead of Text widget http://prntscr.com/jfm0wu >> http://prntscr.com/jfm15d
Regards,
Thoa Kim
It was like you said…https://prnt.sc/jfnq69 and https://prnt.sc/jfnqaz
Hi ladymoustache,
It seems that you’re using the theme version 1.0.0. The latest version is 2.0. Can you please update the theme firstly?
Regards,
Thoa Kim
I Try with the new version and nothing… But I find the problem. There was somo plugin conflict… I fix it!
Thanks!
Hi ladymoustache,
Glad to hear that. For any further assistance, kindly renew support to get our customer service. Your support was expired almost one year ago.
Regards,
Thoa Kim
This theme is very poorly supported.
Hello CuriousityKilledTheCat
Sorry for any inconvenience you had. The last time you contacted us was almost one year ago. And your support was expires fews months ago. If you need any assistance from us,kindly renew support and visit the support forum so we can assist you.
Regards
Thoa Kim
hi how do i get 4 column in my shop
Hello
Did you check the setting in Appearance >> Customize >> WooCommerce >> Settings.
For any further assistance, please visit the support forum https://thimpress.com/forums/forum/landscaping/
Regards
Thoa Kim
Hi,
I am tying to activate Thim Framework plugin but its showing me error ” Parse error: syntax error, unexpected T_FUNCTION in /wp-content/plugins/thim-framework/tp-framework.php on line 138”
Please help me regarding this.
Hello j33jared
I assume that you’re using the old version of PHP. Please make sure that you’re using PHP version 5.6 or higher.
If you still get the issue, please visit the forum and create a topic about the issue so we can assist you https://thimpress.com/forums/forum/landscaping/
Regards
Thoa Kim
Woocomerce not working in recent versions of wordpress, any updates for more than a year!
Hello markitus
There is a new version released yesterday. Please make sure that you’re using the latest version of the theme. WooCommerce is fully compatible with the theme.
Regards
Thoa Kim
Hi, thanks for answering but no…. WooCommerce is updated and the template is using old apis. In any case the ‘new version’ you released yesterday listed the following changes :
+Fixed: Error php when no active plugin Woocommerce. +Fixed: Select category in widget Thim Portfolio. +Updated: Dowload plugin in new server.
C’mon, it’s not a new version, It’s not even an update, it’s a bugfix, the first ‘update’ since two years ago when it was released when the description says :
“Frequently Updated Landscaping WordPress theme Improving and developing the theme is one of priority tasks of ThimPress developers. Updating regularly is a key to make their products become the best. The proof is all their premium WordPress themes have a huge of sales. And they will do the same with Landscaping WP. Update every week with more awesome features are added as well as all the exist issues are resolved, Landscaping WordPress theme will be a perfect gardening theme for sure.”
Don’t get me wrong I like the template and I’m currently using it but it’s not updated, poorly supported and the afirmation on the description of the template about the frequent updated is simply embarrassing. If it was now I definetly wouldn’t bought it and look for a better supported template.
Hello
Version 1.1 is the latest version which released recently. We’ll update the changelog so you can easily follow up. Sorry for not updating the changelog so it makes some confusing.
If you already updated this version as well as all required plugin but the issue still persist, we need to check your site. Kindly renew support to get our customer service. Your support was expired one year ago.
Regards
Thoa Kim
Sorry but wrong again .. my support expired on 2017-09-26T09:06:12+10:00 that’s 6 months ago, not a year. and also on September 13, 2017 at 6:20 PM (that’s two weeks BEFORE my support expired) I asked for help about the WooCommerce isssue https://thimpress.com/forums/topic/any-change-to-update-woocommerce-templates-to-a-more-recent-version/ , you did not answered my support request till September 26, 2017 at 1:46 PM that’s TWO WEEKS after I asked for help just to remember that I had to purchase support again if I wish to resolve the problem. sorry but I HAD ASKED FOR HELP DURING my support. I didn’t complain back then as I should but please don’t use false advertisement about 1 Click install and frequently updated template becuase IT’S NOT TRUE.. and don’t scam users with the support.
Hello markitus
Sorry for this. There was a problem with our forum at that time so that some of topics are hidden. Our supported had to filter those topics to response so there was a delay in supporting. For the issue you have now, please send an email via dong@foobla.com, he will assist you this case.
Regards
Thoa Kim
Few questions before the purchase:
Can I set the shop as a homepage? Can I remove the add to cart button? I need to make a product catalogue.
Hello silvanoir
Thanks for your concern. Both of your questions are completely possible. You can set the shop page as homepage as well as remove “Add To Cart” button 
Regards
Thoa Kim
Hi I just purchased this theme Landscaping, when activated the child theme and install theme i got many error…first time for install “Page Builder by SiteOrigin” i got error “Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in /home2/canaland/public_html/wp-admin/includes/plugin-install.php on line 168 Something went wrong with the plugin API.”
is there’s any you can help? and also with other plugins..i can’t make this theme activated
Hello hbudiman
Can you please visit the forum and create a topic about the issue so we can assist you? https://thimpress.com/forums/forum/landscaping/
Regards
Thoa Kim
I recently installed this. It’s pretty great.
The thim portfolio widget is missing and the woo commerce portion needs to be updated.
Do you know how I might find this file?
The portfolio plugin ended up not being missing. It just wasn’t showing up with the Demo content.
Hello boxfactory
Did you setup Thim Portfolio widget? Also, please upload the portfolio images in Dashboard >> Portfolio.
Regards
Thoa Kim
Hi I got this working.
How do I update revolution slider with your theme?
Hi, just update the theme to update the latest version of Revolution Slider plugin.
Bests,
Thoa Kim
does this theme work with external plug-ins?
https://codecanyon.net/item/image-map-pro-for-cornerstone-interactive-image-map-builder/14396621Hello jbrown615
We don’t have a chance to test the plugin yet so that we’re not sure that if it can work with the theme as well as all required plugin included in the theme. Please consider carefully before using any third party plugins.
Regards
Thoa Kim
