61 comments found.
FROM 2 Years ago . . .
What is the latest version since – March 12, 2020 ?
What is the changelog ?
Can this work independently without having to use Mailster ?
In other words, can I create a “responsive” email template and use the code in a different newsletter program ?
Hi!
We don’t keep an official changelog and we dropped support for other platforms with Mailster 3.0. Since the Mailster template is still HTML you can use it regularly in other email vendors though.
Best Regards
Thank for your Efford. It was Really Amazing Product I ever use for Marketing. Best Layout and options.
Thank you 
bought this last night. the “intro” model does not show correctly in gmail when I send a test email. Looks fine in admin and web preview
also any emoji use makes the emoji on its own line of text, many other templates do not do that
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
What is the latest version since – March 12, 2020 ?
What is the changelog ?
Can this work independently without having to use Mailster ?
In other words, can I create a “responsive” email template and use the code in a different newsletter program ?
Please update the changelog.
What is the current version ?
Hi there,
Yes, we will do it. It is just a hotfix.
Best regards.
What is the changelog as of June 27, 2019 ?
And what is the version number ?
Is it PHP 7.0, 7.1, 7.2 and 7.3 compatible ?
Hi there,
- The changelog link is located in the download package (readme) and on the bottom of the plugin description, on Theme Forest. For your convenience, click here to check the changelog and the last version provided.
- Yes! The Mailster is compatible with the WordPress requirements.
I was referring to the “Linus” template .
Please reply.
We’ve just updated the links to the placeholder images recently. Since the template is only HTML it’s compatible to any PHP version.
I have two autoresponders on my WP site. One responder works (is sent after a new subscriber confirms their subscription), the other one (which is sent a few minutes later to welcome the new subscriber) does not work. I cannot find any different between the two. Any clues as to where to look for a fix? Thank you for any help you can give me to get this to work.
Hey There,
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
What is the changelog as of April 10, 2019 ?
And what is the version number ?
Hi!
Our template are now only supporting Mailster. We’ve dropped support for any third party ESP.
Regards
!) – So this has been converted into an “Add-On” plugin that “requires” Mailster ?
2) – Can it still be used as a stand-alone where we can copy and paste the HTML / CSS for other newsletter systems ?
It’s not an add on but a template for Mailster. It basically requires Mailster as it uses Mailster related tags. These tags do not interfere with other services so you can copy the HTML and use it somewhere else.
Hope that helps!
So basically in order to use it, we have to purchase Mailster too?
You can still use the previous version, This version is made for Mailster. You can download the package and test on your own.
What is the changelog as of January 28, 2019 ?
And what is the version number ?
Hi!
There were only changes to the template builder which fixes a problem with the MailChimp API.
Best Regards,
NOTE:
MyISAM tables are what we use and the Newsletter Creator is currently working just fine with MySQL 5.5
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Will your product still work If we switch our server from MySQL 5.5 to MariaDB 10.2 ?
While still using MyISAM tables ?
Hi!
We use MariaDB on our servers and we have no reports on any issue no matter if you use MyISAM or InnoDB
Regards,
which templates have templates for system emails?
Hi!
Almost every template should have at least one notifications.html file. Please get in touch with the template authors for further help.
Regards,
Any fix on the not sending to MailChimp?
It’s OK. I have found what the issue is. It seems to be affected by AdBlocker. Not sure if you need to have a warning in the MailChimp upload to disable AdBlocker, but once I did this it was OK.
Thanks for letting us know.
Question about Template Builder 2. Can I select products from Woo Store direct into emal? Tnx
Hi!
No, the builder is made to create your layout and export it to a third party ESP like MailChimp.
Hope that helps!
is this an application we install on our server or is it accessed from your own server? i need an application that i can install on my own server and we can modify to our needs… can you please answer?
what server sepecific required?
The template builder is included an you can upload it to your server!
Best Regards,
my company restricts anykind of callout to public internet, so wanted to know if the template builder 2 is something that requires access to the public internet to work. For further background, i will be using office 365 to send it to office 365 and office 2007 mail clients, browers are chrome and ie 11 and for mobile securehub mail and webclients. All on our internal network
The template builder requires a server but no internet access. The images are hosted on the server and are not accessible in email clients though.
Hope that helps!
is this PHP 7.0 compatible ?
Yes Mailster is fully compatible with php7.
Hi Is there a support forum to ask questions? The Mailchimp API is correct, and it stats it’s uploaded to Mailchimp, but nothing appears at MailChimp and the upload spinner keeps going!! Any thoughts?
Thank you for writing in! We provide all of our official support via the member area on our website. If you have not done so yet, please use the link below to register for access so that you can post your question there: https://mailster.co/go/register/
We are looking forward helping you out.
I tried to register but it says my code is invalid?
Please contact us via the profile page so we discuss this further.
Thanks!
Hello, I bought this template, because I don’t like the default template’s header area, I haven’t found in docs how can I change the header to a full width header image without hacking the template HTML. After buying this template, I also don’t find it even in Linus’s docs. I can use content block, that looks OK, but how can I edit easily the heder? I want to keep links to webversion, unsubsribe at the top, but I’d like to change the image, the background color etc, without direct HTML editing, exactly the same way as I can edit the content blocks. Thanks
Hi!
The look of the template is basically defined and changes require to alter the HTML. If you have a specific need I can help you.
Let me know if you have any other questions!
I simply want to keep the topmost line with webversion etc. links, then below that insert an image in fullwidth, set the topmost and other blocks’ basic background color from the Options are on the right, what I can do now.
As I see, the only problem is that I can not remove easily with WYSIWYG editor that block which contains Linus logo and has antracit backgound…
Hi!
That’s in the nature of HTML emails. If you change something you may get unexpected results. Can you please contact us via our knowledge base so we discuss this further? Please mention the reason and or copy and paste your comment for further investigation.
Thanks!
I will contact support but now I feel I wasted money buying this template. I bought it to spare time and to avoid the need of HTML forging… It is not fully created from removable blocks but it has some hardcoded ones. I supposed the problem only with the default, (“free”, included with plugin) MyMail template, but I was wrong.
Hey There,
The template comes with a header and footer part which is “fixed” and requires some basic html to alter. We have offered you to provide you with that html so there is no work on your end involved. Contact us via our contact from here and we will resolve this for you quickly.
Hi, I opened that support ticket as you asked. Thanks
Ok, let’s keep the conversation there. Thanks!