457 comments found.
Presale question: Can the instructor see how many people have bought their course? Not the admin, but each instructor? Do they have a special user role and dashboard?
Hi,
Yes, they can do this. They can also access the dashboard with the instructor role.
hello I have a problem I should remove the margin on the left of the div (see image) https://ibb.co/J5NXjY8 I can not find the correct path? could you help me, it is set as originally it has never been modified
Hi,
Mean you need the content to be full-width, right?
Thanks & Regards,
ThimPress – Customer Service
yes exactly you should put a video on the home page and the problem is the margin on the left and we can’t display it full with thanks
Ok, we will do that for you, Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you. Note: This is a free forum, you don’t need to renew license to get support.
ok perfect! thanks a lot
I just bought the theme. I don’t understand I can’t find support, there is a help center. I prefer to be reimbursed. Please give me the link for a refund.
Hi,
I’m so sorry to hear that. But we never get a contact from you before so please let me know your issues now. We’ll help you solve all issues. Just create a new topic on our forum: https://thimpress.com/forums/forum/elearningwp/ Hope to hear from you soon!
Thanks & Regards,
ThimPress – Customer Service
I’m sorry but I bought another one that suits me better.
Can you refund me please.
Best regards
We are so sorry, we can’t do that, because maybe the issue is not related to our theme. You should contact us to we can check first before giving a refund request. You can read the refund policy here: https://themeforest.net/page/customer_refund_policy
1. any affiliate system – so users can promote by course to earn money 2. can i run live courses batch wise, fixed students, fixed time and date 3. any company list and post jobs as per requirement – users will contact them – like job portal 4. can we create public profiles like linked, so users will add their certificate and experience..etc 5. can we manage multiple plugins, like there are some plugins in market for job portal, company listings, so is that possible, can we use with your system
Hi,
Sorry, We have not had those features yet.
Thanks & Regards,
ThimPress – Customer Service
Hello. Please I need help. this item doesn’t work the way it should. Is it possible to exchange it with another item, or to get a refund? Thanks.
Hi,
Sorry. What issue are you experiencing?
Thanks & Regards,
ThimPress – Customer Service
The item doesn’t work the way it should. Please, I want choose another them and pay the difference if refund is not possible. Thanks.
The item doesn’t work the way it should. Please, I want choose another item and pay the difference if refund is not possible. Thanks.
We can’t change the order for you, so you can purchase another item then we will refund this order for you.
How do I make purchase? is it on Envato or on ThimPress. Please, I need direction. Thanks.
You need to purchase on Envato, you can find all LMS item of us here: https://themeforest.net/category/wordpress/education?term=thimpress
Ok. I will get back to you. Thanks for the help.
Please, I want to purchase this {StarKid | Kindergarten WordPress Theme} in replacement of the other. How do I go about it?
Let purchase it, then create refund request for this theme, we will approve refund.
Ok
I have purchased it. Please. where is a link for a refund request?
You can read this post: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Can the theme be applied to websites that are not WordPress websites? Example 1. Project Topics Ideas 2. project topics or 3. final year project topics
Hi,
We are so sorry, this is wordpress theme so it need install on the wordpress system.
Thanks & Regards,
ThimPress – Customer Service
And how about slider on main page?
Hi,
You can use the Thim: Slider widget to create a slider on the homepage.
Thanks & Regards,
ThimPress – Customer Service
hello! I like this theme. But I have some questions: 1. I want to make a multilingual site: english, ukrainian, uzbek, kazakh. Is multilingualism supported?
Hi,
You can use the WPML plugin to create a multilingual website.
Thanks & Regards,
ThimPress – Customer Service
Hi, I noticed this theme is very similar to your Eduma theme. What is the difference? Can I use the new Eduma android/iphone mobile theme with this one? If not, when will you be releasing a mobile theme for this one?
Hi,
The main of difference is the style and the number of the demo. Both themes have the core is LearnPress. You can use the Eduma app for this theme.
Thanks & Regards,
ThimPress – Customer Service
PRE SALES :
Is your theme compatible with ZAPIER to create an SSO bridge Between WP and Plezi ?
Hi,
So sorry, our theme don’t compatible with ZAPIER
Thanks & Regards,
ThimPress – Customer Service
Good day my site title and tagline is not showing even after installing. The system asked for site Title and Tagline but still not working Kind regards Joep
Hi,
Please go to the Elearning forum: https://thimpress.com/forums/forum/elearningwp and create your ticket. Our support team will check then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
Hi did that three times allready
Hi,
We do answer every ticket we receive and will reply as soon as we’re able to. We’re currently experiencing a high volume of tickets, so responses are delayed. Please be patient.
Thanks & Regards,
ThimPress – Customer Service
My company name does not show after insatalling
Hi,
Please go to the Elearning forum: https://thimpress.com/forums/forum/elearningwp and create your ticket. Our support team will check then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
Hello, I have to change H1 to h2 in the Header of the Course Page https://www.cefipform.it/corso-acconciatore-abilitazione-ancona-online-specializzazione-parrucchiere-ancona ask for advice
Hi,
Please create new a ticket at the forum https://thimpress.com/forums/forum/plugins/learnpress-plugin/ for support better. Our support team will check then answer for you.
Thanks & Regards,
ThimPress – Customer Service
hi and happy new year. i have already purcased for a theme but after reseting my leptop i cant install it any more. please help me. this was the theme i had puschased https://elearningwp.thimpress.com/
Hi,
Can you describe in detail your issue? We see this account don’t purchase our theme before.
Thanks & Regards,
ThimPress – Customer Service
hi and thanks for reply I have purchased a theme for my site qecenter.com. my email might have a protonmail.com one
Hi,
You should contact to Envato to get your license then we can check and support for you.
Thanks
this the item’s code a705a183-8f01-4b72-96dd-d21803fef3a3 on 2020-12-20T15:21:01+11:00
Epsilon | eLearning LMS WordPress Theme
Hi,
We saw that license submit with the Envato account: QECe Please use that account to get support on the ThimPress site.
Thanks
got it thanks
Hope to hear from you soon!
the notification is get from that account is, You cannot create new topics.
my last topic The topic ‘Background Image change’ is closed to new replies
You can try to create a ticket on this forum: https://thimpress.com/forums/forum/plugins/learnpress-plugin
done, thank you so much
Have a nice day!
Hi -In the courses I do not get the tab to buy the course -where can I assign the questionnaire to a course
Hi,
Please go to the Elearning forum: https://thimpress.com/forums/forum/elearningwp and create your ticket. Our support team will check then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
1-Is this a theme like udemy
2-Is this a theme that I can upload pdf e-books
3-Does it support Arabic language
4-Is it possible to add a course from another site, add an affiliate link, such as placing a link that transfers a buyer to Udemy?
Hi,
1. Yes, you can sell courses like Udemy.
2. Yes.it can
3. Yes, our theme support RTL
4. Sorry we don’t have this option, You need to use 3rd party plugin to meet.
Thanks & Regards,
ThimPress – Customer Service
I am using the wp elearning theme in the home I find the search bar I have encountered two problems: the first when I enter a keyword I do not see the drop-down menu and the second the icon goes in loop
Hi,
Can you send us the URL of your site to check? or send us a record screen video to view.
Thanks & Regards,
ThimPress – Customer Service
Hello, https://www.cefipform.it thanks a lot I look forward to receiving your reply. Yours sincerely
We see have the js error on your site, please try to disable each plugin and recheck https://prnt.sc/1utu3ja
Thanks for the answer, but I don’t understand which plugin or which plugins I should disable thanks for your patience
Hi,
You should disable each plugin then reload the browser to check or you can enable debug mode of WordPress to check.
Hello I followed your advice, I disabled all plugins and the error is caused by Jet Data Importer Version 1.2.2, disabling and deleting it can compromise the functioning of the site. How can I solve?
Hi,
It will not affect to the theme, Please enable it only when you need to import.
Hello thank you very much for your patience and availability
You are welcome, have a nice day!
Can i apply the them for websites that are not WordPress websites like https://www.projectclue.com ?
Hi,
So sorry, it is impossible, this theme only use for WordPress.
Thanks & Regards,
ThimPress – Customer Service
How do I remove the 30-Day Money-Back Guarantee
Hi deladeladem,
Please go to the Elearning forum: https://thimpress.com/forums/forum/elearningwp and create your ticket. Our support team will check then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
I am not able to access the forum. I signed in and tried several times but still couldn’t. I will be glad if you can help alternatively.
I checked and you created a ticket https://thimpress.com/forums/topic/remove-30-day-guarantee-from-course-sidebar Please follow it, our support team will respond as soon as possible. We have time zone +7.
I exported my data from LearnPress using (LearnPress – Export/Import Courses) plugin but after installing in the new site, the quizzes and lessons and questions were not complete. I shows zero lessons and quizzes on courses on the new site.
Hi deladeladem,
Please go to the Elearning forum: https://thimpress.com/forums/forum/elearningwp and create your ticket. Our support team will check then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
