422 comments found.
Ok thank you for your quick replies.
Hi there,
We are looking to purchase this theme and implement very quickly (this week). However I saw that you are due to be releasing a major update in a few weeks? If we made any customisation’s before the update would they be effected by this update?
Is this major update included free in the ‘future updates’?
kind regards, Daniel
Hi,
yes the update will definitely affect your site built with the current version. Update will be free of course.
Lubos
Ok thank you. Is this major update going to definitely be within a couple of weeks or is there a chance it may be delayed?
I am doing my best to have ready it as soon as possible. But there is always a chance of it being delayed of course.
Hello, I have a few pre-sale questions.
Beaver Builder How well does this theme work with it?
3rd party search engines If I want to use for example Algolia as my search engine, how well will the theme work with that?
Monetization Let’s say that I would like to create a KB of all the different types of baby accessories you can buy, from diapers to toys to baby strollers etc.
And let’s say that I wanted to create a bunch of affiliate/external products with Woocommerce. Does the theme offer any good way of using those in the articles, beyond manually using shortcodes?
Thanks for any feedback, the theme looks great in the demo.
Hi,
I haven’t tested the theme with Beaver builder nor with any 3rd party search engine. Same for the monetization. The theme definitely wasn’t built for such use case.
All of those thing will most likely require some advanced custom coding to make them work.
Lubos
Hi,
Thanks for the reply.
I’m not afraid of custom coding or modifications as such, but some themes are just more locked than others. Some themese (this is especially a problem here on TF) requires 4 different unnecessary plugins just to work etc., so my questions were more in the direction of how flexible the theme is for different use case scenarios.
If you are not in a hurry and can wait for few weeks, I will be releasing a major update to the Lore which will make customization much more easier.
The current version requires just one 3rd party plugin to run – the Kirki plugin which handles the WordPress Customizer (basically the theme options). However the new version will have everything coded in house and it will come with bunch of custom plugins for better modularity an overall control (for example you will be able to disable FAQ functionality simply by disabling its plugin). It will also come with lots of hooks for developers.
However it is very hard to say how hard those things you’ve mentioned are / will be to implement. It would require some serious time on my end just to do some research on those. For example the current version does not use any builder at all, the home page is a customizable static template. However the new version will come with full Gutenberg optimization with bunch of blocks / shortcodes so theoretically, you should be able to use even a 3rd party builder.
Hi!
http://dcmwikistaging.wpengine.com/knowledge-base/device-manager/ -no sidebar here. http://dcmwikistaging.wpengine.com/knowledge-base/getting-started-with-dotcom-monitor/ – here it is okHi,
the device manager page have some HTML validation issue – unclosed DIV tag or something like that. Since that issue is not present on the other page (where the sidebar works) my guess is that the issue is present in page’s content. So double check your content. You can try to remove all page’s content, check if the sidebar works, if yes then try pasting the content back but by small parts and check the sidebar after you add each part to see which part contains the HTML error.
Lubos
not only this page is broken, but other random pages have the same issue. We have already checked our single pages html: http://dcmwikistaging.wpengine.com/knowledge-base/device-manager/ I’ve removed the content to show the issue persists.
Check your single-lsvr_lore_kb.php file. It seems like you’ve commented the opening DIV tag on line 212 (POST COMMENTS block) but left the closing tag.
BTW, you should never edit the parent theme’s files. Use a child theme for that. You can find the Lore child theme in the full package.
Thank’s a lot! You are right, I will use a child theme further.
Hi! We have an issue with sidebar on the knowledge base pages appearance. While the pages code inspection we’ve found out that there is no sidebar inside div class=”row” after div class=”column-content”, where it supposed to be. It can happen because tag is closed earlier than it is necessary somewhere in the template.
See screenshot of issue: https://www.screencast.com/t/xVglVUajJI8
Thanks!
Hi,
do you have it live so I can take a look? Anyway, do you have any widgets in the Knowledge Base sidebar?
Lubos
At the moment I am very happy with my purchase, but I do have a little question. Is it possible to add a sidebar to the BBpress Index, forum, and topic pages? I rather have a forum specific sidebar in these topics with a handy way for users to log in and/or register.
Hi,
you can create custom bbPress pages via shortcodes in regular pages. You can set any sidebar for such page (you can create custom sidebars under Appearance / Customize / Misc using the “Number of Custom Sidebars” option).
Lubos
I have tried doing as you have suggested, but it seems not to work as was explained in the link. The automatic generated pages by bbPress are shown rather than the pages with the shortcode and those automatic generated pages use the Full Width page template.
Then you can try to create your custom bbPress templates as described in this tutorial. You will need to use “lsvr_lore_main_begin” and “lsvr_lore_main_end” functions in your template where you can set the sidebar position and its ID. Take a look into single-lsvr_lore_faq.php file for example to see how those functions are used there.
Hi! We have an issue with sidebar on the knowledge base pages appearance. While the pages code inspection we’ve found out that there is no sidebar inside div class=”row” after div class=”column-content”, where it supposed to be. It can happen because tag is closed earlier than it is necessary somewhere in the template.
Hi,
I am sorry, but you will have to contact me via an account with which you have purchased the theme to get support.
Lubos
Good afternoon – how do I remove the child categories from showing on the widget as duplicates? See here: http://gribly.ca/knowledge-base-category/the-peoples/
Hi,
not sure I understand. You do have three “Tribe Overview” categories, but each one is a different category with the same name (but they have a different slug). Please clarify what exactly do you mean by duplicate.
Lubos
Good afternoon – this was an error on my part. Thank you for the quick feedback.
Hi great theme – can you please provide CSS to target the logo size on mobile devices?
Thank you.
Hi,
try this:
@media ( max-width: 767px ) {
.header-branding .custom-logo-link { max-width: 100px; }
}
Lubos
Thank you!
Hello. Really great theme. Is it possible to log in to the demo, so I can add subcategories and see how the category pages is looking? I will have a lot of categories, and subcategories, and subsub too. Thank you!
Hi,
unfortunately, I do not offer demo login.
However, subcategories should work fine up to three levels deep. I mean you could go even deeper, the only problem may be the categories widget (here shown in the left sidebar) which do not have styling for categories deeper than level 3 but a simple CSS can fix it. It is more just a matter of fitting so many levels into a tight space like a sidebar. Apart from the widget, the category archive page with subcategories looks like this, so you see only the direct subcategories of the current category, but you can go as deep as WordPress allows you.
Lubos
Thanks for this quick response. That’s great, thank you for creating those subcategory. I’ll analyse this deeper during the day.
Hello,
I recently got the theme and I’m currently getting to grips with it. Looks good so far! I’m wondering how to add a background colour to the ‘Feature’ shortcode. Thanks
Hi,
you will have to contact me via an account with which you have purchased the theme to get support.
Lubos
Hi LSVRthemes,
First of all, you created an awesome theme here. We might want to use it on more sites / portals in the future. (We acquired a site with your theme on it)
Two questions:
If you want to use the ‘knowledge base’ area on another theme, like only as a part of the site. Would it be possible to somehow do this? And how would you approach this? (if at all)
Would you use a subdomain install wordpress on it and then add the theme to that subdomain?
For instance: knowledge.example.com?
Another question,
I don’t seem to be able to get the article overview to work as your sample (with the read more.. ) and such. Seems the read more function or so doesn’t trigger, while I do want that here: https://www.allesoverdna.nl/artikelen/Am i doing something wrong there?Help would be appreciated and keep up the good work.
Best,
J
Hi,
1.) “If you want to use the ‘knowledge base’ area…”: that’s currently not possible. However I am currently working on a major update which will have KB as a separate plugin. However it would still require a lot of custom coding to make it work as a standalone KB without the theme itself. The new plugin will just allow you to manage KB articles and all associated widgets/elements, but any styling and layouts and front-end stuff like that is (and will be) part of the theme. Basically, you will need a solid WP dev to pull it out.
2.) I am sorry but you will have to contact me via an account with which you’ve purchased the theme to get support. If you purchased the site from someone else and therefore don’t have access to such account, you will probably have to purchase your own license or contact Envato if it would be possible to transfer the license.
Lubos
Hello,
Our Documentation team are currently looking at moving our product docs from HelpStudio/UserVoice to a WordPress platform and we’re shopping about for themes. We really like the look of Lore, but we have a few questions as we’ve had some difficulties with other themes that we’re hoping this will fix.
- Is the theme compatible with CM Tooltip Glossary and SearchWP plugins?
- Can we configure the related articles on each post?
- Do articles support tags, categories, and excerpts?
- We are really interested in creating a large, multi-faceted tree structure with our documentation. In particular, we want to use polyhierarchies wherein multiple “branches” of the tree could lead to the same page. Is this possible?
- The “News” and “Forums” tabs on the demo site—we’re assuming we can turn these off?
Many thanks for taking the time to read this. We eagerly await your response!
All best, Tom
Hi,
1.) haven’t tested it with those plugins, but since this theme uses custom posts types for Knowledge base and FAQ posts, do check in those plugins documentation on how they are handling custom post types.
2.) you can’t configure related articles, they are picked automatically from the same category.
3.) KB articles support tags, categories and excerpts.
4.) it depends where exactly you want to display such tree. There is a tree widget for your sidebar as seen in the demo, but displaying something like that in the main content won’t be possible without additional coding.
5.) You mean “News” and “Forums” menu links? You can remove them of course, that is a basic WordPress menu.
Lubos
That’s great! Thanks for getting back so quickly. One more question: how compatible is the theme with Gutenberg?
Many thanks, Tom
It is currently not optimized for Gutenberg. A major update with the full support is coming in the near future.
RTL support !!!?
Hi,
yes there is RTL support.
Lubos
how can put this in footer? https://drive.google.com/file/d/1VcOooY960pyXhe2Oljk419cG0RbjRes5/view?usp=drivesdk
Hi,
use Lore Knowledge Base Articles widget for that.
Lubos
how can change color of red shapes area and green shapes https://drive.google.com/file/d/1VNIiAMj8H-RILeNQQ072aBBy77N9ZXpr/view?usp=drivesdk
Hi,
please check out the tutorial on how to create a custom color scheme. If you want to change just those element, you will have to hire a developer for the job. Customizatin is not included in the support.
Lubos
how can reorder categories, subcategories and articles, for example i need this in my custom order: https://drive.google.com/file/d/1WvmsyQcTw0ypwHffCj_SxjFHKTJzOlQE/view?usp=drivesdk
perfect, tnks, working
where can i translate to spanish strings like: https://drive.google.com/file/d/1_tPzNihJ-L9x8G7QnFpN-R-tw_JaAAEs/view?usp=drivesdk, https://drive.google.com/file/d/1LuxCGJ4W0QIRg4Pb_bjP2PjL_DHSKd4_/view?usp=drivesdk, yellow shape i need translate to spanish
Hi,
you need to translate the theme. I highly recommend doing it via POedit app, thee are plenty of resources on the internet on how to do it properly.<=p>
Lubos
i think is already translated, https://drive.google.com/file/d/1NAXZD60K7gyNawZ_FIpSSIEp7THjPeo0/view?usp=sharing, path /wp-content/languages/themes/lore-es_ES.po, but still missing this strings https://drive.google.com/file/d/1iiizSzQV_uIx8D9tKvBuMu38Z1YHd9vB/view?usp=drivesdk;https://drive.google.com/file/d/1DHATJPYfVBegRm2Euk4Jh0xt9nApr7Tq/view?usp=drivesdk
This is a plural form string. You need to configure your .po file correctly for those to work, check out this example. The “_n1:2” is the important bit.
sorry “_n:1,2” same as on screenshot.
Hi
We are interested in using Lore for the knowledgebase on our website. We may also be upgrading to a brand new website at some point in the future. Is it easy enough to transfer the information over from one website to another?
Hi,
sure, you can just import/export your articles, I mean this apply to any WordPress theme.
Lubos
When I upload the them & activate it I get a 500 server error Also when I try and activate the Lore Theme Toolkit I get the following error : Parse error: syntax error, unexpected ‘[’ in domanname/public_html/Msp.wiki/wp-content/plugins/lsvr-toolkit-lore/lsvr-toolkit-lore.php on line 234
Hi,
make sure you are running PHP 5.6 or higher, please contact your hosting provider if you are not sure how to change that.
Lubos